Cancel

    Open app

    Search

    The UPS Store

    3.1 (97 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Scanning

    Mailbox centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 month ago

    Great service! All staff is knowledgeable and friendly. I always enjoy going to this location.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    So helpful and professional. I watched how all the staff there helped the many customers that came through the door with their requests.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    I had some Amazon boxes to return, and Ryan was extremely helpful. Thank you for the great service!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex X.
    0
    72
    71

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wanita C.
    53
    65
    35

    2 years ago

    Great service and sales representatives are friendly and knowledgeable about their products and services.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nan Y.
    26
    29
    12

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron S.
    21
    31
    2

    2 years ago

    We have returned packages numerous times at this UPS location and received excellent service.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M V.
    0
    6
    0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Your staff sucks. Train them on customer service. They always give a time of when my product with be ready and it's never on time, NEVER.

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shari S.
    74
    19
    13

    4 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Alan L.
    24
    26
    9

    6 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Zach A.
    94
    116
    2

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Derek is the best. I walked in, he gave me options on shipping, saved me a lil money in the process. Very personable, professional.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L A.
    0
    10
    12

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Staff isn't friendly at all and it seems that customer service isn't in their job description.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Ali K.
    10
    225
    44

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    3) The notary process was quick and the person who did my notary (Brenda - Store manager) was incredibly professional.

    Mentioned in 7 reviews

    Read more highlights

    HouseMart Shipping - Vitsoe shelving system

    HouseMart Shipping

    (10 reviews)

    My dad lives on the big island and I ran into an issue with shipping his Christmas present this…read moreyear because it was a very long package (94x9x3, 20lbs). I researched a ton of other shippers and they all wanted $200+ (FedEx was $400!). HouseMart has a shipping calculator on their site and it came out to be $38. They have a minimum shipping fee of $50, which I found totally reasonable. They were very prompt in answering emails and sending update. When my package arrived at their warehouse they opened it to make sure everything was there and undamaged. They sent me a bunch of pictures to review. Their boat leaves every Friday and their website estimates 14 days to get to the big island. It took a bit longer but I'm sure that's because of the holidays. My package was delivered to the Ace Hardware in Hilo. My dad had absolutely no trouble picking it up. TL:DR - their service was great and an affordable price. They were very prompt with communications and my item arrived in great condition. If you are shipping large items and don't mind it going on a slow boat, this is an awesome company to use.

    After a very bad experience with a different company that gladly took our order AND PAYMENT to…read more"Haul" a couple of IKEA items, only to close abruptly a few days later without any notice and without delivering the products, we were hesitant to try again using a another company. However, I'm glad we took a chance with HouseMart Shipping, as the whole experience was fantastic! Kim provided exceptional service that exceeded our expectations. Her communication was clear and prompt, and she answered all my questions. Before shipping, Kim sent pictures of the items we had ordered to ensure they were not damaged. When the items arrived and I went to pick them up, the boxes appeared to have been handled with care, unlike some other delivery services. Additionally, the items were available for pickup within the timeframe I had been given. They offered excellent service at a surprisingly reasonable price. My wife and I, wish we had found HouseMart Shipping sooner! I highly recommend HouseMart Shipping and would definitely use them again.

    Endless Summer Movers - The Endless Summer Family!
Keith
Ruth 
And introducing BABY GOVINDA!!!!!

    Endless Summer Movers

    (269 reviews)

    Excellent service. They fit me in very last minute and worked with me to make sure the move could…read morehappen quickly. They are all very nice and respectful and very helpful. Special thanks to Kalele, Duke, Sam, Pavel, and Elliot for making this move as easy as possible. The owner also pitched in and helped out one day! You can tell he loves what he does! This is the 2nd time I've used Endless Summer and highly recommend them!

    We recently used Endless Summer Movers, and the experience was outstanding from start to finish…read more Our move turned out to be far more physically demanding than most. Our home has 44 steps leading up to the front door, which meant every single item had to be carried up those stairs. Sam, Kalele, Pavel, Elliot, and Savion handled it like absolute pros. They spent the entire day climbing those steps over and over again while carrying everything from couches and shelving units to heavy furniture and solid bed frames. They even hauled up a large freezer (still full of food) along with 1,500+ vinyl records, which anyone who collects records knows are incredibly heavy. Despite the workload, they stayed organized, careful, and professional the entire time. Nothing felt rushed, and they treated our belongings with real care. What impressed us just as much as their work ethic was their attitude. Every single person on the crew was phenomenal: friendly, polite, kind, and genuinely helpful throughout the entire move. The quality of the team also says a lot about the company itself. I didn't get a chance to meet the owner, Keith, but if this crew is any indication of the standard he runs his company by, it's a very high one. It's rare to come across a team that works this hard while still maintaining such a positive and professional attitude. Moving is stressful, but these guys made the process smooth and even enjoyable. I wouldn't hesitate to recommend Endless Summer Movers to anyone looking for a reliable, hardworking, and genuinely great moving crew. Are they worth the money? Oh, absolutely!

    US Post Office

    US Post Office

    (63 reviews)

    Mailing options... I…read moredo have mail I send out to friends on the mainland and using the USPS Priority Flat Rate Box always makes it so fast and easy to send as whatever fits pretty much fits is a set rate as the medium box max weight of 70lbs is quite hefty. With that the box also has a peel and stick closer on each end is a breeze to seal without any additional tape is the best way for me personally and don't let the size fool you as it fits quite a bit of items. All ready to go I had my parcels in the car and since I was in the area decided to find the nearest Post Office which was quite easy though getting in there if you don't know like I didn't is a one way entrance but as it was a mellow day it didn't matter as I walked in and was surprised how spacious it was loved that they also have the Self-Service Kiosk which makes it easy to ship printing out the mailing label as well so you don't have to write on the box. There's a chute there as well to drop your box in but for some reason it was jammed but luckily they were open so I was able to give it to counter clerk but since postage was paid it could've been dropped anywhere but love this convenient location in Kailua. Thank you!

    INCOMPETENT! I tracked my order and got a message of undeliverable due to incomplete address. On…read morethe same day, I went to correct and complete the address, and maybe retrieve my item. I was told the carrier has not returned yet. So I gave them my corrected address, name, and phone number. Next day, check my mailbox, nothing. The following day after that, still no delivery. Immediately I went to the post office. Now check this out! They said the item is now in Honolulu, and I should contact them. I ask for contact information, clerk said he doesn't have that information. I went online and went to the USPS website. HORROR! My item now is in destination back to the sender. Later that day I went back to speak to the supervisor. She told me it was my fault that I didn't give the complete address in the first place. I stated that if the clerk followed protocol and all things would be fine. Supervisor then said her employee just forgot to do her job. In other words, we F up, and tough sh8 for you. Check this out. Supervisor ask if I got the name of the said clerk. I described in detail who she was, and also pointed to a person next to her that she was present that day. Supervisor then put on a big act like she just somehow didn't know who it was from a few employees at the front. They washed their hands from all responsibility after not doing what they are paid to do. They didn't do their job, and it's my fault! This place was great before, not anymore.

    The UPS Store - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...