Died suddenly. It was a fairly decent operation, other than being expensive. I sent them a check…read morein payment. Instead of opening the mail directed to a business, which has been a custom in the US for maybe 250 years, they just put it aside. And then they were gone. I assume that the owner(s) of the real estate named an unrealistic figure for renewal of the lease.

excellent support，professional service, thanks Andres！ You…read moremade my day! This store is my better choice!

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

I wasn't able to drop off a return to Amazon from the UPS store near me, and decided to go to the…read moreone near my job. The whole process took less than 30 seconds start to finish, and I'm pretty sure I'll be taking my Amazon returns to this UPS store from now on. Customer service was good, the store was immaculate, and there weren't a bunch of folks waiting in line (unlike my neighborhood UPS Store). Can't beat it! Until my next return!

4.8.22 I come here…read morefrequently when I have to return items mostly through Amazon. They package the items and print the labels for me if it qualifies for the Amazon return. I dropped off an item for a return for another merchant and I received notification that it was received the following day. Wow! They are always fast, friendly, and efficient. This location has packaging supplies, printing services, mailboxes, and notary available (Mon-Fri 10am-5pm).

Pretty efficient. I usually just drop off my package, and it's usually pretty quick. I just wish…read morethere were more parking spots, though.

They do not Answer the phone. Horrible customer service. Unable to confirm notary servicesread more

I had a good experience at this location. After a very short wait in line, I was in and out within…read moreabout five minutes. The assistant manager assisted me with the process very quickly. I would definitely return to this location for my shipping needs. The store also appeared very organized.

Horrible management, would not accept a package because of how it was wrapped even though I have…read morebeen shipping this way for 10 years and told me to take to another location which I did and was accepted

This was the easiest process not sure of the guys name who helped me Saturday after noon but I was…read morestressed confused and he knew just what I need it and printed it and sent me on my way smiling .... Thanks so much I was clueless now I know for next time what to do .

I recently visited this FedEx location and was helped by an employee named Matt. Unfortunately, the…read moreexperience left a lot to be desired. Matt was gruff and showed little interest in going beyond the bare minimum to assist me. Basic pleasantries were nowhere to be found, and his demeanor made what should have been a quick, simple errand feel genuinely uncomfortable. Customer service is a huge part of what makes or breaks a shipping experience, and this visit fell well short of expectations. I hope management takes note and invests in some customer-facing training for their staff.

3.21.25 I came to…read morethe store today for a TSA enrollment appointment. As you enter the store, it is at the tech support center counter to your right. The appointment started on time and only took five minutes to get my fingerprints and my photo taken. Aside from TSA enrollment, they also do passport photos. Other services provided at this location are: UPS shipping & drop off, tech services, recycling services, and printing services (copies, posters, business cards). I've purchased office supplies from here on occasion mostly for ink cartridges. I love all the services they provide and the added bonus is that they are only five minutes away from my house.

Discriminatory, Embarrassing, and Unprofessional Treatment on 1/11/26 - Columbia, MD Location…read more I am writing on behalf of my sister, who was treated in a discriminatory, dismissive, and humiliating manner by a supervisor named Tracy at the Staples location in Columbia, MD this afternoon. My sister is currently living out of a hospital as her young daughter is recovering from a stroke. She is working remotely under extreme emotional and physical stress, which is why she used Instacart to purchase a printer. When she went into the store to return the printer and purchase another one, Tracy told her, "I don't trust Instacart" before my sister even had the opportunity to pull up her receipt in the app. She also indicated she didn't know the policy. This statement was inappropriate, unprofessional, and made in a public setting, causing my sister to feel embarrassed, judged, and singled out. It tarnished her dignity as a customer and as an individual and caused her additional anxiety and emotional distress during an already devastating time. This is not the first negative interaction she has had with this same supervisor, and she strongly believes there is a pattern of discriminatory treatment. I later spoke directly with Tracy by phone, and she confirmed that she made the statement about not trusting Instacart. During that call, she was rude, defensive, and became aggressive in tone when I expressed my concern about how my sister was treated. Customers should never be made to feel distrusted, disrespected, or publicly embarrassed. Staples leadership should take this matter very seriously.

I needed a last minute notary. She was great! Very personable, prompt and professional. She was…read morehighly competitive and a great value. Highly recommended

We had an emergency need for a notary pop up over the weekend. She was quick to respond and able to…read moreaccommodate our availability.