Very pleasant staff and helpful with pertinent information. I am a repeat cutomer for all the same…read morereasons.

Staff is always very considerate. They are helpful when finding the best way to ship/mail packages…read moreto the chosen desination.

I visited the Macedonia, OH location yesterday to print funeral programs. We had the pleasure of…read morebeing assisted by Kain. He was Awesome! I say this because he was patient, kind, and very easy going. He let us know of different paper options as well as ways to cut down on costs. During our time of bereavement, I so appreciate having Kain go above and beyond to assist us and make it easy to do business with Office Depot.

Wow, the store was virtually empty with the exception of a few customers at the copy center. I…read moreasked the gentleman working the front counter where an item would be and he shared with me that they don't carry it but he would show me what they have. No offer to look online for the item to see if he could make a sale today. Lo and behold the item is available online. He was informed that the item is available online and only then did he want to make a sale for his store. If your store is or isn't busy take a moment to help the customer and make the sale. I just ordered it online from another retailer.

I've placed 3 orders with JakPrints for stickers and they were very helpful to someone like me who…read morehas never ordered anything like this before. I only didn't put 5 stars because the stickers don't hold up as well to the elements as other vinyl stickers I've used they sort of get faded over time quicker then some of the other stickers I've used in the past.

Our entire company been getting spam from them for over a year now, despite unsubscribing and…read moretrying to block them. What kind of "printer" is so desperate for customers that they have to send a ton of unwanted, un-asked-for, un-requested, garbage? The irony is that we're not even in an industry where we'd use their services even if we wanted to. Not sure what scammer-spam list they got our addresses from, but it's a waste to us all, and goes to show how pathetic this place is that they rely on bottom-feeder web-scraping email lists. But goes to show what they're made of if they allow/condone/turn a blind eye to this bs. Rot starts at the top.

This is a place I end up at a lot. It close and convenient. This is a pack and shop place, so I can…read moreunload all my shipping in one place. Exterior/Location: in a strip mall in downtown Chagrin Falls Interior: Plain and office like. It's not a good looking place. The lighting is dim. The interior can use a facelift. Maybe I'm being over critical of a pack and ship office, but in can use some visual interest other than cardboard. Vibe/Ambiance: zero. None. It's all business in here. Staff: they aren't over friendly. They are not enthusiastic. They just want to know if your label has postage or not. Clientele: It can be anyone looking to ship a package. Price: my items usually have postage, therefore I can't honestly comment. Must get items: Maybe cardboard boxes. Why I love or hate it: I appreciate the service they provide. There business make my life easier. Final thoughts: it's a great one stop shop shipping location.

Love this place. They package all my returns and send it out through whatever service it needs to…read morego!! We use them a lot.

I was returning an Amazon product at Staples. they only had 2 counter people 1 for Amazon returns…read moreand 1 for everything else. I was in line for about 45 mins. the 2 ladies were perfect, considerate. They had every reason to be bitter it was crazy with all the people. Phones were ringing nonstop and people waiting. Downside not one Manager or Supervisor out there helping out. Companies wonder why the are constantly hiring. I was at the Staples in Mentor, Ohio around 12:30 it's now 1:20 on July 14, 2026. These women need to receive recognition for their kind and happy faces. People in there were very kind too but where was their help. Again no sight of a Manager or Supervisor to help move things along. My 5 stars are for the 2 ladies and their work ethics. 0 stars for the Management

I come here often to do Amazon or Happy Returns or Party City. T…read morehe workers here are nice, but they are being given the short end of the stick because the Staples corporate office does not supply them with what they need!!! So today once again, the line for Amazon was about 10 people deep because the iPhone that they used to scan the products is about 100 years old and the Internet that they have in the store is almost nonexistent so of course none of it works well and it takes forever for things to load up! We don't blame the workers for this - we blame Staples Corporate for not managing the store well. So sadly, they will probably lose the store - and have to fire all of the employees all because they did not pony up the money for decent Internet and for a decent iPhone so they could scan things! Something so simple... an iPhone, and better Internet does not cost that much for a company like Staples... they are going to ruin this location because a lot of us are going to start going somewhere else Staples Corporate office should be ashamed

Great place! The customer service is excellent, and pricing is very fair. I highly recommend!read more

Great team and they did a great job assembling our furniture. Appreciated their hard workread more

excellent service and friendly delivery persons. On time and professional.Highly recommend them.read more

Jay and his team were so great! We held our conference at the Convention Center in Downtown…read moreCleveland and needed a local printer to handle all of our marketing collateral. Not only was Jay professional and patient with us, he got things done efficiently, accurately, and beautifully. He made the entire process stress-free for us and even was able to help us out with some last-minute, same-day print jobs. We enjoyed our experience so much that we also recommended Brothers Printing to several of our attendees who were looking for a local printer in Cleveland. We are so grateful to Brothers Printing, and we highly recommend them for any print needs!

Professional and friendly quality service, conveniently located in assessable with all freewaysread more