Was looking for a shipping company in the Cleveland area to ship some treasures from an auction…read morehouse In that area. I have a lot of experience with various shipping companies and I worked with another postal annex and had a good experience so I was happy to see there was a postal annex in that area. And the richmond annex were a breath of clean fresh air and a long drink of cl-ear clean water. by always being professional yet being personal. and they listened to my requests and concerns. and I paid a fair price. so I called to thank them and I am writing this review to help other people and auction houses in the Cleveland area. I look forward to purchasing from this auction house again.

This postal annex location was excellent! Flynn the manager is very experienced and knowledgable…read more He cared about whether my package would return back properly to the third party seller and advised me on how to handle the situation. This can prevent issues of the merchant not receiving the merchandise and dealing with a lot of issues and loss of money! Both Flynn and Vanessa were personable and patient with me and even saved me the trouble of returning back with the heavy package while I resolve the issue. Thanks Flynn and Vanessa!

FedEx Office Print & Ship Center is conveniently located in Mayfield Heights. If you've been using…read moreFedEx for a while, you'll remember their previous location up the street. They now have a brand new home down the street, new management, and employees. I wasn't at all impressed with my experience. I even drove to another location later in the day to do a shipment. SERVICES/INVENTORY: The store offers printing, shipping, and mailing services. The checkout is organized into Shipping and Printing for easier checkout. There is a retail section at the store with books (most 40% off), planners, shipping supplies, greeting cards, and miscellaneous. I purchased packing tape, packing peanuts (x2), and packing bubbles spending $20 something. Inventory wasn't well replenished. I had to ask for more packing peanuts since they weren't on the shelves. I really wanted bigger bubbles but they weren't available. Only one package was on the sales floor. The peanuts did not even fill one medium box. I wish that there was a bigger package. Overall, I wasn't happy with the inventory. CUSTOMER SERVICE: The customer service was painfully slow. I considered leaving because stopping for a few packaging supplies shouldn't take this long. The payment system went down multiple times. I had to be transferred to two checkouts both of which were problematic. There were no bags to carry out my merchandise. Employees were explaining the shopping tiers to customers very well. The number of days and pricing per each. The conversations were very value-oriented and helpful to customers. I needed to mail a package after packaging. I went out of my way to Beachwood. I did not want to experience long waits and payment system failures. While a convenient location, I won't return in the future just because my time is valuable.

Counter help is useless. Was told to create an account and then come back. I chose to use in store…read morecomputer and after being prompted to input the same info multiple times, I sought help, for which their response was " I'm usually behind the counter on the other side". She made no effort to help. I left in frustration, only to hear "thank you, come again" as I left. I spent an hour in total in the store. I then went to UPS and was able to get my needs met within 15 min.

I came to the store for a USPS return today around 3:45pm. The staff were so helpful. I came…read more unprepared and did not have the label printed. They printed it for me! They were the sweetest bunch of young people. Great customer service !

Very pleased with the customer service from Mike in print and marketing…read more He was very friendly and professional and helpful with my business cards. I recommend he gets a big raise! Lol!

THEY stole my son coat lied said they said they delivered it, but my address is conjoined no it…read moreain't i live n a whole home own 2car garage driveway full over sized porch gated. what forreal. then said talk to My! neighbors no u did n they work liar. no 1 neva saw u, then kept calling me back then start laughing thief is what U did, ain't my fault u can't afford a coat.

Quick service even with a long line. Store is messy though but not terrible. I would go again.read more

I went to the Richmond Hts FedEx location to make copies of simple black and white pages. I needed…read more200 copies and expected to pay around $20-30 for these copies. A staff person offered to assist me, which I accepted - later to learn that this service alone cost me over $18. My total bill was over $82 for my 200 copies! I feel like I was swindled, but what could I do after the copies were already done? I am frugal and shop for the best prices, but I did not think this purchase warranted such efforts. Now I know better - and I will never return to FedEx for any service.

I suspect FedEx did not attempt to deliver a package on 8/15 which was in their office before 1AM…read moreon 8/15. FedEx message (timed 8:43AM) said 'business closed, no one available to accept package' and they would attempt again on 8/16. The package was to come to my residence AND I WAS HOME! After numerous attempts to track it on 8/15 and 8/16, I was informed it was 'on the truck' before 5AM on 8/16 and would be delivered before the end of the day. After a final call (after 2PM), I was told it would be delivered within the hour. It was finally delivered mid afternoon on 8/16. FedEx is notorious for delivering packages to the maintenance office (in a different building), leaving packages in lobby or mailroom and not notifying the customer that was done - no door tag, knock, call, etc. Why they would hold a package over 24 hours without attempting delivery is beyond my comprehension!

Always helpful and efficient. Today around lunchtime there was a line, but it moved quickly. I…read morelike this business.

The staff is friendly and they seem to know what they are doing. The store is clean. The hours…read moreare very convenient. I usually only have a wait time of just a few minutes.

Sunset International Shipping are very professional and reliable folks. I had my international move…read morefrom the US and they were the ones who delivered my household stuffs at my home overseas. I was impressed with their on time and 100% quality services. The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Sunset International Shipping folks for any domestic and international move. Thanks for the smooth move guys!

They were very helpful with an over seas project that needed to be taken care of. The pricing for…read moresuch a big task was very reasonable. They were very competitive against other companies as far as offering various budgeting routes. Shipping by sea worked out well and I loved the full service option making it so you don't have to lift a finger. Thank you!

This is a "print and ship boutique" in the neighborhood. It's convenient. I dropped off a clean…read morebox packed with bubble wrap that I had collected and saved from packages I received. This "office" reuses it. Yea! Anything you want to help you in business or your home is here, such as small and large printing jobs and copying. Ask for a quote. They package and mail anything by UPS, Fed Ex, DHL and U.S. mail. There are mail boxes, with 24 hour access, to rent for your home, business or if you travel that are safe and secure, and you can buy stamps. They have print and document services, a notary public, and document shredding. Check their website for all services. Call if you have questions. The Office is located near the end of a strip mall next to Cowboys.

The woman said forever stamps were currently 85 cents each. I bought some and looked up the current…read moreprice and found out that they are actually 73 cents!!! I paid over 2.00 more going there. Unless she lied?? And pocketed the money?