Over the course of the past few years, the service here has greatly improved. Mostly, I've used this location merely to drop off return parcels with preprinted labels. Just a few weeks ago, I experienced friendly and efficient service from a younger female employee. read more

I've been here several times because it's the closest location for UPS and I'll tell you this much. You guys have some of the worst employees ever in the business and several of the women who work here have a smart ass mouth. You guys are extremely rude every time I'm in here And when someone's talking to you, it's not good customer service to cut off the customer in the middle of a sentence and it's a fucking joke that you can't even tape up your own box I mean, what am I a damn child I think from now on I will drive farther just to go to a better location. I don't recommend this location to anybody if you want good Customer Service not to mention you guys Have your fake ass smile while you're trying to talk to somebody don't tell me to have a good day while you're being fucking rude. read more

First a few details so you know the exact situation, the package is small and weighs 2lbs or less. I requested the cheapest shipping as long as I had tracking. The dimensions of the package are under a foot each, well under both in height and width. Guess what they told me it'd cost to ship my under 2lb small item with the cheapest method? $38.50 I went to USPS and shipped it first class for $4.75. 38.50 is 810% higher prices than what I actually paid at USPS. Over 800% that's straight up mental to try to screw customers that hard. Wtf is wrong with you UPS? I get prices aren't the same everywhere but honestly F____ you for trying to take advantage of me and spitting in my face like that. read more

The UPS Store - Package UPS tried to charge $38.50 to ship under 2lbs small, and slowest/cheapest method possible as long as I had tracking. WTF! - Printing Services Near Me - Memphis, Tennessee

This is a pretty good USP store location. Most times Im in and out in a timely manner. Staff is always helpful when I have questions or concerns. read more

For all your shipping and packaging needs come here. They will handle it all for you. Convenient locations and store hours. So during the holidays. Take all the stress off your shoulders and let them do it for you. You can pre package your items or they will do it for you and have your items on a truck that day. They have many services at their locations. This day I encountered no problems and a friendly staff lady at the front counter. So I was well taken care in on this trip. Beats standing in the gigantic lines in the overpriced post office. Who got time for all that. Just come here!!! read more

The UPS Store - Store Front - Printing Services Near Me - Memphis, Tennessee

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I have been to this UPS store several times and I must say the customer service is as good as it gets. I truly enjoy dropping off my packages at this location because the staff are always so friendly. I also found the wait time at this location to be minimal as the line moves pretty quickly so there is never anything to complain about. If you want friendly and quick moving service, check out this UPS location! read more

The UPS Store - Store front right next to Lenny's - Printing Services Near Me - Memphis, Tennessee

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The store tried to defraud me for packing materials when I was returning an item to Amazon. I stopped by this location on July 10 to return an item to Amazon. I have done this in the past at a different UPS store location and per Amazon instructions have just dropped the item off and the UPS store packages and send it. However, this time I was told by two different employees that I needed to purchase mailing boxes and packing materials from this particular UPS store in order for them to return the item. As I had the original box that the item was shipped in I declined. I then contacted Amazon (see the chat message screenshot attached) and was told that Amazon does not require additional purchases of boxes or packing materials and instead this location was trying to make additional money off of me and my return. I could not believe how unethical this was and I have since confirmed with a different UPS store that for Amazon returns you only need to drop off the item and the store will cover the shipping & packing material. read more

The UPS Store - This location will try to defraud you when returning items to Amazon. - Printing Services Near Me - Memphis, Tennessee

Not that I care, but in case you didn't think I noticed! I was just at the store with an Amazon return, I was the only customer but I wasn't greeted and although I said thank you I got nothing in return. A white guy walked in with an Amazon return and the agent said what can I do for you sir? The customer said I have an Amazon return. Chitchat conversation as I was walking out the door. Now, what does this say about me? Oh, I'm black! read more

I normally go the UPS Store off Kirby and looks like that will contras of now. I had two separate types shipments to drop off:UPS and USPS. This store wouldn't help me pick out envelopes for my USPS items, nor would they take my items to mail out. The "supervisor" shrugged and said mail had already been picked up and they won't take anything for tomorrow. This is incredibly different from the store off Kirby who takes care of their customers. I know it seems small, but when expect to be helped and get absolutely nothing besides envelopes that I won't be using now....horrible service. read more

Went to the store to return an item thru Amazon on yesterday arrived on time and the store closed early while I while standing in line. For my inconvenience the team member stated if you come back tomorrow morning we will not require that you pay for the box to ship the item. Return the next day and the manager says oh my bad and that sorry for closing early but you will have to pay for the box though shipping was free and just stared at me no professionalism at all read more

Ok Service, could be a long wait while under staffed. If you're in a rush choose another location.

This store is always helpful. They do everything; shipping, printing, notaries, and even mailboxes with real street addresses.

I have a PO box there. Very friendly service and the employees know who you are when you come in. Quick and easy to ship, I have never had a negative experience there. read more

I always have a great experience with the UPS staff taking care of my needs. Wonderful service and help when needed.

Overly expensive and always trying to rip you off and guess what? THEY USE USPS TO MAIL YOUR STUFF. They charged me $16.20 to deliver a package and when I checked the estimated shipping on their own website it gave me a quote of $11.34. Plus the lady was sneakily trying to rip me off by urging me to use a faster delivery time and making me buy a bigger box. When I checked the estimated shipping and cost on USPS website it was around 3.78 for the same amount of time. So do yourself a favor and use USPS. This place will rip you off. read more