Fantastic service! I had eight packages to mail, and Aubrey had me in and out of the store in…read morerecord time. They also made sure all my parcels were securely taped so they would get to their destinations in good shape. This store is my favorite place in SLC to mail packages and is WAY better than the post office.

I had issues with a return and they were so helpful, it was done quickly even though the store was…read moreobviously busy. Thanks!

Always fast, helpful team, and easy to use self-service options. It's so nice to have a convenient…read moreplace to pack, ship, and also return online Amazon orders!

Everyone at this location is always friendly and takes the time to answer your questions.read more

They are very polite, helpful and quick at doing a fantastic job - always appreciate their service…read moreand professional attitude.

The woman at the front desk was extremely rude and unhelpful. She treated my girlfriend differently…read morebecause of her accent and made insulting comments about our intelligence to a coworker while we were standing right there. This behavior was unprofessional, disrespectful, and unacceptable. No one should be treated this way, especially for something as trivial as an accent.

Ronin handled a challenging return very professional. He has excellent customer service. It's…read morehard to find that these days. Thanks Ronin.

I went in to drop off a package (which I've done with this package previously) and the girl who had…read morelong black hair said to me, "that's not a return label." I said ok well the guy who helped me in the past said he can ship it to the address on the package. She threw down my box and said , " that's not possible!" I looked at her in disbelief! She then said , " DO YOU WANT TO PAY FOR SHIPPING because that's the only way!" I continued to tell her another guy who worked there was able to ship it just fine so I don't understand what the problem is? She continued to berate me, all the while I was standing there in disbelief! The guy who had helped me weeks before, walked out and said , what's going on?" I told him the problem, all the while she was yelling about it. I kept my cool. He simply looked at her and said, " it's ok the address is right there and we can take care of it." I looked and her and said," why in the hell did you have to be SO rude! You didn't even try to figure out a solution or care but rather just yelled at me! I REFUSE to ever go to that UPS store again and I hope any one that does go here isn't treated the way I was! I made video's of it which are going viral ! I'm a nurse and take shit all day because these people are sick! But there is NO reason to have some treat me like this at a UPS store!!!! I hope the video I made of it gets to whomever is the owner to show, you CANNOT have staff treat people this way!!!

This UPS Store is near Gallivan Plaza downtown. I rode TRAX train public transportation Blue Line…read moreto the Gallivan station. This UPS Store is a very short walk from the train station. All I needed to do was drop off a large envelope containing paperwork with postage already on it. They gladly accepted it and put it with their outgoing mail. You can mail small USPS packages and letters with postage already applied before you get there at this location. I was able to.

This location is easy to walk to downtown but it's going to be really hard finding parking. Staff…read morewas fast and helpful. I was in and out quick! Love that!

Always in and out of here very fast and returns are super easy. Workers are super nice aswellread more

the staff is so friendly and the service was so fast and easy. The lady was so generous of valuing…read morethe customer.

I use this UPS Store to return Amazon items and occasionally ship something out. Never have had a…read moreproblem. Unlike other UPS Stores I've been to, this location seems to always have at least two employees working, sometimes three, to keep things moving. They do have an Amazon self-serve return kiosk, so that also helps. Good location for me, so I'll keep using them. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

The store #5716 is convenient, but the two men behind the counter are clueless. 9:30am. No one else…read morein the store, I have a big heavy package and I told them it was and they said nothing. They kept talking to each other as if I wasn't there. I went out to my car to get it and struggled with it to get the door open and in on the counter. I told them again it was heavy for me, and the younger guy said "oh that's ok just set it here." Are you kidding? I'm older with a bad shoulder. This is why I like doing my returns to Amazon at kohls. They'll help me so much better. Someone needs to train these men on how to give great customer service. To everyone.

I visit this location several times a week. The senior…read morestaff is exceptional -- and the newer staff is learning and getting there. Everyone is always friendly, helpful, and patient. I've been to other locations, but this one is the one I always prefer to go to.

The line went quickly. Staff knew their stuff. Good place for Amazon returns…read more I was disappointed they got rid of their lollipops.