The friendly folks at this UPS store have been there for me whether I need to simply drop off a…read morepre-paid package or seek options to send overnight paperwork. All of the above have been pleasant, quick experiences...and nicely located downtown! My only issue with this store is the parking. On most occasions there are adequate spaces to run in and run out, but if you need to pop in during a weekend day (especially between the hours of 9am-1pm), you might be SOL as Egg Harbor packs the parking lot. If you need anything shipping related (or even a greeting card!) stop on in at this UPS store.

If there was an option for no stars, thats what I would give this UPS store…read more I periodically sent a package to Washington DC and ussually the cheapest is 2 day ground and depending on the box and weight between $25-$30. Occasionally it can be 3 days depending on weather but most of the time 2 days. Last week I was sending a dress - very light package and figured about $25. I went to this UPS store because I was in the area. They said it would take 4 -5 days and cost $54. I asked about the 2 day groung and they said that would be more. I was shocked, when did this change?! I usually go to one on Arlington Heights Rd and by Rand Rd. The woman said that what all the USP shipping was for Washington DC. I took my package to the other store and it cost me $26 and it took 2 days to ship. I would NEVER go the UPS store on Wing street. They are ripping people off. When I called them and told them that it was cheaper and would get ther in 2 days the lady said - "You should go to that store than". You bet I wil lady!!

This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

As a seasonal business, the Intelligent Office has allowed our company to get to the correct level…read moreof front end staffiing by simply forwarding our phones. When we have advertising active, we want to make sure that every call is answered by a person. Donna, Ruby, and the whole squad do a great job of making sure that we never lose a prospect, and every customer feels appreciated.

What an efficient and professional office and staff. The response time and requested independence…read moreis five stars. I would highly recommend DONNA and her staff to anyone seeking same.

Went into this store and needed help picking the right packaging for a shipment. The size was…read morepretty weird, but the staff was super helpful and gracious and patient with me. Thank you!

This UPS store always comes through for me. Very professional. They are so helpful, and always…read morework to double check everything for accuracy. A special shout out to Issac for his help with getting my documents notarized and successfully pdf'd and sent. Everyone in the store is wonderful and friendly. You have a problem? Count on these folks to help you out. I also thought the price was reasonable.

What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

Avoid this location at all costs…read more I brought in multiple packages containing electronics worth $1,500-$2,500, totaling around 57 lbs. The owner, James Hibbs, treated both me and my property with complete disrespect from the moment I walked in--no greeting, just commands and a hostile, condescending tone. While I was making multiple trips with heavy boxes, he stood there and watched without offering even basic help. When I placed two packages on the front desk scale, he snapped, pointed to another scale right in front of him, and said, "That's the wrong scale. I told you to put them on this one." Moments later, instead of placing them on the scale he had just insisted on, he took both packages--together weighing roughly 25-30 lbs--and dropped them from waist height onto the floor, stacked on top of each other. The impact caused a loud thump due to the weight. Not the scale--the floor. When I called him out, he falsely claimed he was handling them the same way I did and said he "didn't care." Another customer nearby witnessed this interaction and even commented that this kind of behavior at this location is "normal." At that point, I told him I no longer trusted him with my packages and that I would be taking my business elsewhere. After bringing some items back to my car, I returned to the store to retrieve the remaining packages. That's when I noticed that one of the boxes had been tampered with--the tape on the bottom had been cut open. I had personally double-taped all of my packages before arriving, and that damage was not present beforehand. Fortunately, I had been carrying the boxes horizontally--otherwise the contents could have fallen out. When I told him this should be on camera, he claimed there are no cameras in the store. I asked the nearby customer if they had witnessed the earlier interaction, and they confirmed they had. The entire situation was unacceptable and humiliating. I ended up going to another UPS location, where a manager told me they were not surprised and had heard numerous complaints about this store. This incident has been reported to the Mount Prospect Police Department. If you believe your items have been tampered with at this location, report it immediately. Between my experience and the consistent pattern of similar reviews, it's clear this isn't an isolated incident--it's how this place operates. If you value your property or basic respect, go somewhere else.

I have used them several times over the years. 1 week ago, I had to return a box to Amazon. As I…read morewas getting in a line of three, the guy, 6'2 ", 180, late 40's, said, "If for Amazon, put on the counter."I asked for a receipt, and he said no. There was a UPS truck outside. I said can I give it to him he said, " No. Looking back, they wouldn't have been paid. I found out I could. Amazon charged me $70.00 because they didn't ship. Now I have an item that does not work. The jerk now blames me, saying you're supposed to bring it to Whole Foods, 10 miles away. If the guy hadn't taken a shortcut and given me a receipt, would he have known I had to go to only Whole Foods? That's what you get when you hire a guy (child) to do a basic job. Asked why you did not ship back to me or call.(Not his job. If he were a man, he would accept his failures. People like him are always at right, and it's all because of the customer

This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

I have to add an update to my review. After making the move to Malta, my wife and I were informed…read moreof another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us.

Always helpful and efficient! Anthony and staff will get it done for you. Offers multiple virtual…read moremail service options to choose from + on-site physical mailboxes.

Very friendly service and super convenient! Definitely will use Inboxx again. I needed to fax a…read morevery importantat document right away. Inboxx took care of it immediately.

Been using them for years. Never had any problems. Last year I sent christmas package via air…read more The driver opened the packages tore all the wrapping paper took some presents and threw the box in a pile of snow. This year the same thing. I will never use them again.

Once a reliable delivery service has recently gone down the drain. I tried sending two packages to…read moredifferent locations in the last three months and in both cases had to play detective to track them down. Neither one was delivered on time. One was left at a nearby pharmacy without any notice. The other one is still lost. When contacting Polamer I was told I have to call (!)their Warsaw office myself to investigate what had happened. Apparently, they are not using any computerized systems to track the packages. I was told they are not responsible for the local delivery companies in Poland.