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    The UPS Store

    2.3 (22 reviews)
    Open 8:00 am - 8:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Recommended Reviews - The UPS Store

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    1 year ago

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    Local

    Helpful 31
    Thanks 9
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    Oh no 0

    8 months ago

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    Local

    Helpful 2
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    2 months ago

    Helpful 1
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    8 months ago

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    Local

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    4 months ago

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    Local

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    8 months ago

    Waiting outside with 3 other people at 8:08, and they haven't opened the store, even though it says 8am.

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    Local

    Helpful 1
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    1 year ago

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    Local

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    1 year ago

    The staff are friendly. I don't know why there are bad reviews, but all the staff are friendly at the moment.

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    Local

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    2 years ago

    Awful customer service. We were the first in line and weren't helped in accordance. Wouldn't recommend this store at all.

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    Local

    Helpful 1
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    1 year ago

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    Local

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    1 year ago

    worst customer service ever. worker was rude and condescending made me feel like a jerk for asking a question

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    Local

    Helpful 1
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    Photo of Josh S.
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    3 years ago

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    Local

    Helpful 2
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    Photo of J A.
    19
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    105

    3 years ago

    I've been in here a few times and Hector is always helpful and friendly which makes everything a breeze.

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    2 years ago

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    Waldo R.

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    4 years ago

    Helpful 0
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    2 years ago

    Helpful 1
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    2 years ago

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    Local

    Helpful 1
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    4 years ago

    Helpful 2
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    4 years ago

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    4 years ago

    Helpful 2
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    4 years ago

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    4 years ago

    It's a new store at 42nd St, clean, easy to find and great stuff!

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (42 reviews)

    Hell's Kitchen, Midtown West

    Cesar at the UPS Store on 57th Street deserves recognition for how hard he works and how…read moreconsistently professional he is. Every time I come in, he's the one keeping everything running smoothly. He's fast, organized, patient, and incredibly diligent, even when the store is busy and clearly understaffed. What stands out most is that he genuinely pays attention to customers. He always asks if I need an envelope, packaging help, or anything else before I leave. He's also a notary, which makes the process even easier, and he handles everything efficiently without ever making customers feel rushed or like a burden. You can tell he takes pride in doing things correctly, and honestly, he's one of the main reasons I continue using this location. UPS is lucky to have someone this reliable and hardworking representing their store. Cesar deserves appreciation for the level of customer service he provides every single time.

    I must get 50-75 packages each year through Amazon, FedEx, USPS, DHL, and UPS. UPS specifically is…read morethe only one that ALWAYS gives me issues. My package does not arrive half the time. No one ever rings my bell they just leave a post it note on the fort saying to pick up down the block. Every single time I order something and it comes from UPS I have an issue. I go out of my way to avoid them at all costs. I have had to get refunds on my last two orders and UPS have offered no explanation for why the package was never delivered. I have cameras and would know if the package was delivered and or stollen but UPS simply never delivers anything then have the audacity to send an email update claiming delivery. No doubt in my mind that this location is scamming customers or is the most negligent location in the country.

    ABG Print

    ABG Print

    (45 reviews)

    Midtown West

    I needed something printed last minute on a Sunday morning, and almost every FedEx Office location…read morewas closed until the afternoon. I found ABG Print on Yelp and headed to their location. Upon arriving at the address listed on Yelp and their website (which is a multi occupancy office building) - the doors were locked with a nondescript intercom system. I called them to try to figure out how to get in. Nobody picked up, but the message proclaimed that they were 'open and operating but couldn't get to the phone.' I wandered around a bit more and found the REAL entrance, located at 520 8th Avenue. I went to check in at the security desk as required, and was turned away by the security guard because apparently, they are appointment-only. That seems odd for a supposedly 24 hour establishment. I did not see this on the website, nor was it mentioned in their phone message. Long story short, wasted so much time going to this place, trying to get in, trying to get a hold of them, trying to get past security, and with nothing to show for it. Will not be trying this business again.

    Good print vendors are not easy to find, even in NYC. I found ABG here on Yelp a year ago when I…read morewas a brand new EA at my PE firm and went out on a limb based on good reviews to recommend them as a new vendor (we needed a good overnight/last minute option). They have FAR exceeded expectations. They're always on time or early, they have handled all our requests with professionalism and good humor, and the staff is THE NICEST I've dealt with in a while. I have countless examples of them going above and beyond! I can't recommend them any higher.

    The UPS Store - shipping_centers - Updated June 2026

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