Copy Experts have helped me time and time again. They are quick, efficient, and friendly! And their prices are very reasonable! I have a Brothers printer/scanner/fax, etc, and I find it much more efficient and simpler to have Copy Experts do stuff for me. I highly recommend them!--Richard Klein, April 1, 2026 read more

Not only are the prices affordable but their delivery window make last minute and weekend printing jobs very easy. I met the owner very nice young man he asked me about my experience and what would improve it, came off attentive and sincere, I will be back!!! read more

Last year I used Copy Experts for a simple job but found the experience lacking given the unbelievable unpleasantness of the woman at the front counter. I thought I would give them another try ( having worked in customer service I know everyone can have a off moment)....my faith in a second chance was unrewarding. The same woman was there ( a prominent bulbous mole under her nose makes her very recognizable) and presented the same level of rudeness I had recalled. She was initially on a personal call, took her time, was curt when doing my job. and finished the experience by her nasty response to a question remarking that my computer ( purchased a year ago) was "too old" and refused to help complete what was an issue. Obviously having read other reviews this is not an anamaly but just her character. Nobody should have to suffer this treatment, pay for it, or make her think it is okay. read more

I came in needing some prints last minute, and not only did they get it done fast, but the quality was good. Sometimes stuff feels flimsy/cheap but everything came out clean and professional. They answered all my questions and didn't give me a hard time. I had some posters printed, but flyers, posters, whatever -- this the spot. Definitely coming back. read more

I came in person the first time asking for a quote for a brochure that I needed 100 color copies of. The original person that I spoke to was really nice and gave a great discount on what I was asking for. I told him that I would come again. That was a few months ago. I called again today with my boss and told her about my previous experience and what we were looking for. Once I told the woman about our quote on the phone, she nearly went ballistic. She was so incredibly rude over the phone and nobody in customer service had ever acted this way toward me. I was honestly appalled. Maybe there was a miscommunication between the first employee and me. That happens, but there was no need for all of the unnecessary attitude that I was getting over the phone. I will not be coming here with my business and neither will the organization I work with. Some people were just never meant to work in customer service. read more

The lady here was incredibly rude. As someone who works in customer service myself, I was appalled by my treatment here. I was yelled at for not having an appointment, and the staff proceeded to mumble about me while I was standing there. read more

Worst experience ever! DO NOT GO THERE! I braved the snow to mail a birthday gift to California. Or at least I tried to. Two people were on line in front of me and one behind with one young man working very slowly. Finally a woman popped her head out from behind the corner and helped someone and then unfortunately it was my turn. I handed her the package and she printed out the label( by the way it was going to be about 36 dollars). I looked and the address was spelled incorrectly. I showed her she had mistyped it and she went to redo it. Then when she comes back is was also mistyped. On the third try I spelled it for her and repeated that it needed to be corrected and she threw the package at me and said she didn't like my attitude. I said I just need it to go to the correct address. She loudly said she had been there all day and was going to lunch and grabbed her purse and coat and left the store with five customers looking on in shock. I stoop there and the guy took my package to complete the transaction and retype the label but informed me it was actually going to cost 48 dollars as she hadn't measured the package correctly! I said to give me back the package and I wanted the name of the woman and to speak to the manager. He said her name was Sophie and she was the manager! I asked for the owners name and he refused to give it to me. I took a cab to the post office and mailed the package and it was still cheaper than COPYEXPERTSNYC and person at the post office was lovely. Never go there! read more

My absolute go-to for printing services in NYC. The most fast, cheap, affordable and high quality place to go to. I travel across manhattan to go here and have been doing so for years. It's best to call or email whatever needs to be done beforehand - they even sometimes deliver their work via Uber Package if needed. I've done large format printing, binding, and even business cards here! read more

Something very wrong is afoot here. I used them for decades, with mixed reviews. But yesterday I was in line behind a senior citizen who was sending a letter by fed ex. The employee made a personal phone call before helping him, made him and the line wait 15 minutes, then let him know the price for a letter would be well over $100 and it would take 4 days. The person left, as did I. I went to UPS and sent a full folder of papers next day for $26.00. read more

I rarely leave reviews but after my experience I felt it was important to let others know. I used copy experts for prints for my fathers memorial service. The team was incredibly rude. I asked for prints on posterboard, they charged me over $30 per 18 x 24" and they were just on regular paper. When I asked for proofs, the owner, Sophie told me it was a ridiculous request and refused. Of course the prints came out less than satisfactory and it was an extra $40 PER PRINT to put on poster board - we did it ourself for an extra $15. We also got prayer cards of my father printed and they came out on flimsy paper and were poorly cut. Seriously? For over $200? I could forgive the quality, but for the price and the incredibly poor customer service (speaking poorly about me while I could clearly hear them on the phone) in the midst of planning a memorial service for my father, this was just not OK. Look elsewhere, there are plenty of capable print shops in NYC. read more

Do not use them. They are rude and abusive. They refused to put paper for 11X16 in the Xerox machine, then told me the machine was out of order unless I used 8X10! Then refused to use the other machines! The store was empty with 3 workers doing nothing. They then threatened me. Staples and FedEx close by are helpful and cheaper. No excuse for threats and abuse. The disrespect and horrific way they abuse customers is in many reviews but I didn't believe them. Now I do!. Unbelievable but true. Horrible. read more

1 usd for 1 piece of paper printed. Kind of outrageous, better get your own printer. They will outright ignore your online print order. I had to go into the store to ask why they ignored me, and the lady said they charge 1usd minimum, despite their official website saying it was $0.20. Not to mention she was very rude. Learn from my mistake. read more

I had my thick textbook divided into three sections and re-bound. They charge a ridiculous amount, told me an incorrect price initially, then raised the price after cutting my book and before binding it so I had no choice but paying for the higher price. I thought they would at least do a decent job because it was so pricey - but now the pages are falling off the binding because they cut so close to the binding spring! They made my textbook into a garbage! Please avoid this place if you want a book that actually is kept as a whole piece. I would give this place zero star. What a waste of money. read more

Copy Experts - Pages falling off of binding because it was cut too close to the binding spring. Also note the letters cutoff - Printing Services Near Me - New York, New York

Nice people here! Good service (in this retro paper industry) Always friendly and do a good job in this gruesome paper task read more

HORRIFIC! I paid an enormous amount of money for special dissertation paper only to have it ruined at this store - TWICE! The first time was my fault I guess - I gave them a word document instead of a pdf (although he could have told me ahead of time that word documents don't print correctly). The second time the printer kept jamming in the machine and printed bent and crumpled pieces of paper. Unbelievably sloppy job. Two copies the staff member messed up and tried to charge me for it. This was a document that was very important and 160 pages long. Absolutely a disaster of a printing shop. Furious at their incompetence!! read more

They were so helpful and easy to work with. Thank you for the great service!!

My wife and I have had a mailbox here for our small business for several years and they've always been helpful and accommodating. Have only used the copy services a couple of times and they do know what they're doing. Only complaint: they sometimes close before closing time, so don't wait until the last minute! read more

I used their online printing service to print 1,000 pamphlets. They charged me more than the price that the website advertised (there's supposed to be a discount for bulk orders), and charged per side instead of per page (which the website was vague about), which doubled the cost. But what really bothers me is that instead of just printing to 8x11 paper, they printed to larger sheets and hand-cut the copies down to size, only the cuts were a bit sloppy. So when I folded the pamphlets, they didn't all have the right margins, and some were totally off. Not recommended. read more

Boycott this business. I had been going there for 20 years--since it opened probably--mostly for small photo printing jobs--have seen the owner SOPHIE act very rudely to her employees--always younger men-- and today had the most horrific exchange with one of the (newer?) male employees who just refused to listen clearly to what I was asking for. After fighting w me, I said, "What a shame... we're arguing over a couple of photo prints? really?" He said, "A shame?! You're a shame!" I quietly asked the other guy if I could see the owner/manager, who I've known and had normal interactions with for years--big mistake. She came out, and started calling me out, by my first name, like a friend (!)-- and saying I've been asking for ridiculous things and causing trouble for years. Yes, that's right--saying this in front of other customers. She then intimated I didn't understand the guy, as in "what, you're harasing him because he doesn't speak "good English?" She's French, btw, and her guys are almost always Mid-Eastern or Arab. I said, "Are you now actually accusing me of a racial thing?!? Oh my god--I will never return to this store, after 20 years of giving you my business." She said "Good we, don't need your business." Please Do Not Go There. She needs to be put out of business and into therapy, and I hate saying that about another woman. read more

Carlos was awesome. Very accommodating and patient!!! Thank you!!! Helped me out with some photos and resizing. Give him a raise. We need more people with good attitudes like his. read more

I would give this place "0" stars if possible. I walked in today to get a document printed in color. There was a misunderstanding with one of my document and while I was discussing the situation with the male staff member, an extremely rude and hostile female staff member began yelling at me from behind the counter. Her exact words were "Get out of here, LEAVE! WE DON'T WANT TO PRINT ANOTHER DOCUMENT FOR YOU EVER AGAIN. DON'T SEND US ANY OF YOUR SHIT!" Not sure who she was (or if she was even an employee) but my hypothesis maybe she was drunk...either way, the male staff member looked embarrassed but just let her carry on in her rude and hostile state. Not exactly a pleasant experience when I just wanted to make a few copies and there are plenty of other alternatives. read more

Jean Carlos and everyone on this team is wonderful. They go above and beyond to ensure the best customer service and are willing to help you with almost anything! I email them directly all the time and they'e always helped me out in jams and gotten me great quality paper along with super helpful assistance. I always go here! read more

What a GREAT place. Right in my neighborhood. I needed to laminate some things. A simple thing but they were so nice and helpful and reasonably priced. I will go back for any copying and business need. John the owner could not be nicer as well!! Service with efficience and a smile!!! Ellie read more

Horrible! Somehow bought 2 vouchers instead of one for passport photos. Upon arrival they said printed vouchers are not accepted and was told that it says in small print that can be redeemed by app only, how else he repeatable explained they are able to keep track of what is redeemed. The vouchers clearly says print and bring or use mobile app. Finally vouchers were accepted, they took a quick snapshot without even a second warning to smile. They then warned me vouchers are for new clients only. I told them not to worry I will not be coming back. My previous passport photo was taken at the post office and it was great. The post office lady had the patience for my baby and even offered to take it again to get a smile when she missed it the first time. read more

Absurdly expensive. I got something printed and bound here and they only told me the binding price and not the printing price and surprised me in the end with a bill for almost $100. Double-sided printing wasn't any cheaper than single-sided printing, even though I was using less of their paper, and it was printed b/w. I feel like I got gouged and could have bought a book for less money, but once it was printed, there was nothing I could do. read more

Great service great prices! Best place to get anything and everything you need on the upper west side! Prices are amazing but most of all the people that work there are super helpful and nice! Highly recommend! A+! read more

Easy , quick & friendly staff. Every service u need to get the job done without the crowd. read more

Incompetent price gougers. Does that sum it up? We had some 8x10s and 5x7s to get printed from PDF to card stock for our wedding. Basic stuff. The clerk brought the bag out tonight with a price tag of $27.75, then punched in a higher price on the computer, saying it must have been a "mistake." He refused to ring it up at the correct price until a manager finally intervened. Spoiler alert: they messed up several pages of the order anyway. There are a million copy shops in New York. Go someplace else. read more

Despite being very busy, they patiently helped me with a complicated printing project for my wedding. They worked out a bulk discount for me and the quality is great! Thanks! read more

I purchased a $20 voucher at Copy Experts via Yelp and went to the store to make a purchase and use the voucher. The store would not honor the voucher because the employees who were working there did not know what to do with the voucher. They said they had never heard of the deal before. I showed them the Copy Experts page on Yelp where the deal is currently being offered but they said they did not know how to process the deal. This is not a review about the employees - instead it is directed towards the owner. If your business is participating in a deal on Yelp, you need to train all of your employees on how to allow customers to redeem the deal. It is extremely frustrating for a customer to purchase a deal and then be told they can't use it. Do better. read more

This is a nice neighborhood copy place. :) I highly recommend it! They have computers to do your own printing, self-service copy areas, and FedEx drop-off. It's also pretty inexpensive, although I think the computers are minimum $3 (15 minutes). They also do custom print jobs but I haven't gotten anything done there so I can't speak to that. Also - they're on 91st and Broadway, around the corner (on 91st street between Broadway and Amsterdam). The sign is on Broadway, the address is on Broadway, but the actual storefront is on 91st. read more

Just shipped a package from there. For a FedEx ground package headed to the Midwest, I was quoted $25. Though the price struck me as high, I didn't want to delay the arrival my Mother's Day gift so I approved the amount and completed the transaction. I went home and confirmed on the FedEx site that the amount should have been what I suspected, $15. When I went back to Copy Experts the woman in charge shrugged her shoulders and said, "What do want me to do about it, the package is gone. You should have dealt with FedEx directly." Heed her advise. Go to fedex.com, complete your transaction online & print your shipping label. Drop off anywhere, including them. As someone who lives on the same block and has frequent copy & shipping needs, Copy Experts will see me no more. read more

Expensive fax service! They charged me $3.27 to fax a one page document! Outrageous prices. They seemed upset when I told them I'm buying my own printer. read more

Rude staff. All about a dollar. Did not honor the yelp deal and did nothing to offer after being mislead as a consumer. Thanks for the attitude! read more

I came in to scan some documents. $3 for first page and $0.50 for other pages. The place was clean and the service was extremely fast and polite. They also sell a bunch of fancy pens and paper. read more

Always quick and reliable - an affordable secretary for your non-professional life.

The SLOWEST shipping & copy site in the city. I've been here for 15 minutes and I have a very simple task- fedex a small box. If there is someone ahead of you being helped, I'd suggest coming back. There's no multi-tasking concept. read more

If you have a USB drive, they tell you to use their computers to print it ($3 minimum + printing charges). If you decline to use their computers, they still charge you $3. Ripoff. read more

I needed one page printed last minute as I ran out of ink for my home printer. They printed it, then smiled and told me the charge was $3 for the one black-and-white page because $3 is their minimum. I asked them if they were joking, and they said no. I refused to pay and left without my document. I would rather walk 10 blocks to buy myself a brand new ink cartridge than pay $3 for one black-and-white copy to these thieves. Truly awful. read more

Expert is funny. Twice now I've gone in and the people working didn't know how to do simple print / copy jobs and then had the nerve to charge a fortune. No matter what job you do, learn it and do it well. Unless you're desperate go to the Staples on 81st. read more