incompetent staff and very rude owner! My box was lost while in their possession and the owner was…read moreindifferent.

We shipped a box of presents right before Christmas with the Box Stop and through a clerical error…read moreit was sent to wrong address and to top things off porch pirates made off with the package/Christmas Gifts. I met with Michael at the Box Stop to discuss what remedies might be available and after a couple of discussions, Michael and the Box Stop stepped up and made things right. He and his team were very professional and I would recommend them to anyone. Five Star Service.

Really fast. Very courteous. Got everything done we needed to do. Harold was especially helpful!read more

I went there to get a passport photo. The gentleman that worked wIth me was extremely kind,…read moreprofessional, and helpful. I had all the right papers, but brought the wrong folder without the application. This gentleman did not make me feel bad at all, allowed me time to handwrite it again, and we went on from there.

Clean, service decently fast depending on project you are needing. Ship stuff. Fun ppl work there…read more Lady who managed it is great! She's been doing it for years and represents her company and stands by it. Visited it while in town and it's still great.

Dropped off some returns at opening. The employee was very helpful and attentive. I was in a hurry…read morefor get to work and this took only a few minutes. Wish the business hours were a bit earlier in the morning though.

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

I purchased an item on Amazon and needed to return it. They make it super easy to do so at UPS…read more Request the return and Amazon will send you a code to show to UPS, and that's it. They will repackage and return ship for you. Easy peazy. 11

Workers are horrible unqualified for their job not helpful at all! They can't do a basic service…read morelike any other ups store.

Working with this broker has been one of the most disappointing and unprofessional experiences in…read moremy career. He demonstrates a consistent disregard for drivers and their business realities. During difficult market conditions, when many owner-operators are actively seeking freight, he leverages urgency and pressure while presenting offers as "great rates," "steady lanes," and "long-term cooperation." Initially, the terms appear strong and reasonable. However, after the first few loads, a clear pattern emerges. Rates progressively decrease. Conditions quietly change. Requirements become more demanding. The originally presented expectations are no longer honored. What begins as a promising working relationship gradually shifts into reduced compensation and increasingly unfavorable terms. Communication is consistently poor. Messages often go unanswered for extended periods or are ignored entirely. Simple yes-or-no questions require multiple follow-ups. In a time-sensitive industry such as freight transportation, this level of responsiveness is unacceptable and reflects a lack of professionalism and respect for drivers' time. Multiple owner-operators shared similar experiences with this broker. Unfortunately, after working with him directly, I can confirm that these concerns appear consistent. The most serious issue is operational safety. A 1,300-mile load from Frankfort, KY to Laredo, TX was assigned with a 24-hour delivery requirement for a solo cargo van . Realistically, meeting this deadline would require approximately 20-22 consecutive hours of driving with minimal meaningful rest. While certain light-duty vehicles may not fall strictly under federal Hours-of-Service regulations (49 CFR Part 395), that does not eliminate the obligation to plan loads responsibly. Structuring transit times that effectively require extreme driver fatigue reflects poor operational judgment and creates unnecessary risk. Fatigue is a well-documented safety hazard. Planning loads in a way that encourages unrealistic transit expectations puts the driver, the public, and the customer at potential risk. Professional freight coordination requires transparency, consistency, and realistic transit planning. Based on my experience, I cannot recommend doing business with this company.

Friendly and professional... Not to mention small business locally owned. I am keeping their…read morecontact information. They worked well with me and were very efficient. Service was excellent and Price was as well. I can't say enough good about these folks.

I have used them 5 times during my move. They do it all for you. Big help and always respond…read morequickly to my calls for help! I wouldn't bother calling anyone else. This company gets it done.

Very fast and efficient. Cheaper quotes and price than one of the other companies. Alex and Donavan…read morewere hard workers.

Came on time Loaded quickly and efficiently…read moreEnded up paying more than I expected--I should have questioned before signing off on charges Broken lamp and tear in upholstery wasn't discovered by me until a week after move.