My family and I have hired this company multiple times to assist us in our move. Dustin and Edgar…read morewere friendly, very punctual and efficient with the loading and unloading of our furniture. They did an excellent job communicating with us and listened to our requests. I highly recommend them and definitely will be using them again! Thank you all

I had a wonderful experience using Firefifhters Move U for my move to Lexington. Front the first…read morephone call to delivery day, everyone I spoke to and worked with was so friendly. The two men called before arriving to let me know they were close and on their way (and early!). They were so friendly and they also took great care in unloading my moving truck and bringing everything inside. They asked where to place each box which was super helpful. Will use them again for my moving needs!

Moved from Northern Illinois to Lexington and had great service in both areas. Everyone I talked…read morewith was always friendly and helpful. Received my PODS on time and the delivery drivers were awesome asking exactly where I would like them and were friendly and even helpful about packing. I would use them again in the future and all my PODS actual arrived earlier than I anticipated. I really can't say anything negative about my experience with this company.

Moving from KY to NY was no easy task, but upack made.it simpler the drivers wee very friendly and…read moredid amazing jobs parking in difficult spots. I also had several extraordinary circumstances where my house I was moving into, was not ready to close. Upack was fantastic with the delivery options and worked with me to ensure the truck was delivered on time.

Robert and Devon were a great team! The move went smoothly despite the rain. Great attitudes,…read moreprofessional, friendly, and careful.

Workers was excellent ,management sucks went from 165 to 180 in a matter of days I tried to talk to…read moremanagement he said he doesn't hassle prices the same day as the move other than that the workers was great people they need someone to go in direct competition with them it's a monopoly that has to end the prices are ridiculous

This group of guys were on time, extremely efficient, very friendly and the price was amazing! I…read morewouldn't use anyone else! They handled my things with care and placed everything where it was needed!

If I could give this company SIX STARS I sure would do it. This is my second time using this…read morecompany and I can't begin to tell you how great they were. They were ON TIME to start the move and they handled my things as if they were moving their own belongings. They made sure I did a walk through to be sure they hadn't missed anything and they were just as careful with the drop-off. As much as I hate moving MY MOVERS PLUS, made things a little bit easier to bare. I highly recommend them!!

The thing that I love about Lisa is that when my wife and I moved to California from Kentucky, we…read morecalled on her to help us. She came over and looked at all of our items we had and how many bedrooms we had and said that after she talked to her boss, she would give us a quote. So after coming back with that quote, getting us moved to California, it was such a wonderful experience. Anyone who is in the market to move, let me recommend Lisa Vencius Manning to you. Shes such a great friend and we really appreciated on how seamless and easy she made it be for us to move across country. Thanks Lisa for helping us move and Thanks for taking care of us. We love & appreciate you my friend!

Do not use Saunier Moving and Storage. We have moved 16 times in 32 years. This was the worst…read moremoving company we have ever encountered. It is not worth what you pay. The price quoted did not include insurance. This little tidbit of information was not shared with us until the movers arrived on moving day. If you want insurance, it's an extra $315.00. We declined because we were only moving locally, which we later regretted. There is also an additional 3% credit card fee for paying with a credit card that had not been disclosed in the original estimate. In the move, they broke several pieces such as a mirror, a dresser, and several concrete statues. While we were aware of the broken mirror and dresser, we only later discovered broken statues pieces hidden in the grass. Upon surveying our storage unit after the move we discovered many boxes leaning and ready to fall. Boxes marked, "Fragile, Do Not Stack," were smashed at placed at the bottom of the stack. A wooden table was lying on the concrete floor in water. Tables and furniture were flipped sideways and stacked upside down with no padding in between them, but we had extra pads that were not used. There was no organization done with this move. When we later re-stacked the unstable furniture, we discovered items are badly scratched. We have yet to learn of the full extent of the damage.

If I could give 0 stars I would. Maybe the moving crew is great - but we'll never know, because…read morethey canceled our service at 4:00 PM the day before they were supposed to help. We hired them through U-Haul, and only needed a few hours with 2 people. We are in our sixties and have moved several times. We had already emptied out most of the storage unit, and just needed help with about 5 pieces of heavier items. We had a truck reserved for the morning, and planned to have Helping Hands load, unload, and take those few pieces upstairs in our new home. The day before, the coordinator called and insisted we didn't have a big enough truck (we did) and we needed more people and time (we didn't). First, he said we needed 3 people for at least 6 hours; then he said they had another job for the afternoon and couldn't give us 3 hours. Then he said he wouldn't do the job because it "didn't meet his expectations." This was on a Thursday at 4:00 PM. We needed someone for Friday morning, as the truck was already reserved. Then on Saturday morning, the coordinator called and said they were on their way to help move (wrong number?) We had 2 friends who volunteered to come. We had the 5 heavy pieces and much of the rest of the unit loaded, unloaded and put into place within 2 1/2 hours. I would NEVER recommend this company for any service.

What a great crew of men! Hired this company to unload two of my PODS. It was not an easy move due…read moreto where my PODS had to be placed ( not close to the apartment) and outside stairs! They figured out a way to get it done and were so careful with all my furniture and boxes etc. they worked so hard but at the same time we're so courteous to me and made the experience a good one! The mistake I made was not telling them in advance about an extremely heavy item but they were understanding and even though I had to pay a little extra it was well worth it. Apparently it's in the contract to tell them about such items but I did not let them know. They were still so professional and I would hire them again in a minute for any type of moving. It's so nice when you are able to get great people to help during a stressful time in your life! Oh yes they actually unloaded two PODS onto a truck then got closer to the apartment unloaded the truck and climbed stairs! Done in 1 1/2 hours!