What a clean. well equipped store with fantastic customer service, specifically great customer…read moreservice provided by a kind young man named Reginald! Reginald kindly and enthusiastically helped me make copies of a document from a USB drive. His great and helpful demeanor brightened a day that had otherwise been stressful to me. I truly appreciate the experience!!

Finding a FedEx store was hard. The people at FedEx drop offs were clueless how to help a FedEx…read morecustomer, I had wasted my time at 2 of them & had to wander back out to find an actual FedEx store the 2nd day.

This place is BUSY. My friend who has ALS, buys all kinds of stuff she doesn't need. Her…read moredisease has progressed where she can no longer drive. So I am the return queen...(for things I never bought). lol. Every single time I have been there, the staff are amazing. I sometimes have no idea what the protocol is, and they have never made me feel like "look old woman, get a clue" lol. I have been to other locations around town, as I was a runner for my bestie who worked for UPS. I know the different stores , and the different personalities. I say to the owner of this store. Well done.

I was turned away for not having my returns in a return package because it's from TT shop. Almost…read morepointed out to the supplies in the store. 1st time here never returning. I drove to my closest UPS Store no issues with my returns and no need to have in a return package. I'm pretty sure they just do their own rules to make $ but not right when other UPS stores don't do that.

I come here all the time to mail packages and everyone is so friendly. Emily, MaryLee, and Doc are…read morealways engaging and kind. During my last visit, a customer came in after losing her car keys, and Doc went outside to help her search the parking lot until they found them. Exceptional service and genuine kindness.

I used to do all my business at the Ina and La Cholla UPS store but they charge an unreasonable…read moreamount and their service is not great. I switched to this store because they really do want to help you. Kind and accommodating. They'll try to get you the best price and get it there the safest way possible! Clean and organized too! Highly Recommend!

A great location with plenty of free parking. The staff are very efficient and friendly with their…read morecustomers. The prices are fair, besides who wants to go to the Post Office.

This morning I needed return amazon package.Being senior and not understand all functions for…read morereturn label KEVIN young pleasant young man help me to complete return. Thank you.

New owner does not seem like he knows how to manage the store. Very poor customer service. Prices…read moreare expensive. Go to a UPS store or the post office instead.

Chelsea at the UPS store on Cortaro Farms/Thornydale went way above and beyond to get my package…read moreput together safely and securely. I shipped two packages and lost both tracking numbers. She did some detective work and found both my packages. They were on time and ready to be delivered!! Thank you so much for the excellent customer service!!! You rock Chelsea!!!!

Can't say it more clearly, "Don't do business here". I had important documents that had to be…read moreovernighted from Tucson to El Paso. Went into the store early in the day and the two clerks said I needed to send it USPS. They said the pickup was at 11AM and would be overnight. Paid $60 for this delivery. Two days later I found out that the package was not delivered overnight as they said it would be. I went into to talk to the manager about what happened and she said that the USPS delivery is not guaranteed overnight and that I needed to take it up with the Post Office. I told her this was never communicated to me when I dropped off the package and I asked for a refund of the $60 she refused to consider it and told me to go to the Post Office and she was going to do anything. Great customer service. Go somewhere else.

Friday before the holiday and they are open. Just a small priority for a California Birthday…read more Glad they were open, no line.

Great service, very friendly and helpful employees, almost no wait, it was an easy in and out…read morewithout any issues.