JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

As I entered the store I was immediately greeted by a gentleman asking if he could help. The store…read morewas buzzing with people and a steady stream of more coming in the door. I told him I needed some printing and a notary. He handed me a business card to email the documents to and he said as soon as they're sent he will help print them off. Once printed he waved to a notary and she came over and helped me through that process. 7 pages of printing and a notary on one was $13 and change - the convenience and speed it was done made it a value in my book.

I hate this location. I wouldn't have gone except the company I was returning to assigned it. I…read morewill drive miles out of my way not to use this location. Rude unhelpful employees. Today I was in line. It was busy. An employee said do you have an Amazon return I said no. She said ok stay in this line. Another guy comes up to me and I say I don't have an Amazon ( I have another package with a label on it) he says that ok I can help you so I follow him back to where Amazon returns usually go. He scans my package then directs me to the counter where I go because I think he's going to help but he walks away so the counter person says can you move she was here first. Actually SHE was 3 people behind me when I was in that correct line. Never ever again.

In the future, I will just skip this store and find another one. The customer service was horrible…read more I walked in and wanted to sit down my box so I could pull out my items to ship and a guy that wasn't even servicing me was rather rude when he said don't put anything over there and then they refuse to take the box that I was trying to throw away. Never had an experience like that at a UPS store.

Today I had to send some classic car parts for restoration. Rob was awesome as the shipment was a…read morevery odd size and needed to be created. He took great care of me and was able to get the package constructed and sent in a great timely manner. Thank you Rob for your professionalism and care!!

I cancelled my mailbox here today after a very negative interaction with the man working the…read morecounter. I ship from this location and receive packages almost every day, and unfortunately, he has never been particularly friendly. Today, I brought in about 10 packages over four or five trips and placed them off to the side before getting in line. I briefly stepped over to hand my phone to my wife at the Amazon return area, then waited beside my large pile of packages. While I was waiting, another customer who wanted help packing a jersey cut in front of me. The employee looked right at me and helped that customer instead. When I spoke up and explained that the customer had cut in front of me and that I had been waiting for a while, the employee laughed and told me I "should have been in line." I understand that the store can get busy, but I waited my turn like everyone else and did not deserve to be laughed at or talked down to. Since no one seemed to care about the situation, I decided to cancel my box.

When this UPS store first opened, I met the owner and was able to understand the store policies as…read moreI needed some financial shipments signed for. They explained the steps and I would periodically for the last ten years use this store. They have always been helpful and accommodating, even two months ago when I needed shipping peanuts, they made it affordable for purchase. Last week, my service use of the store is no longer welcome. I dropped in to pick up my usual financial shipment, which occurs as often as once a year, or every fourteen months. I was told by the new manager that "such a shipment will be refused from now on". I did not realize that FedEx without a specific membership account was now required. I wasn't given the option to start such an account; I was firmly told to never use their store service again. I felt accused of some nefarious action. I will find a new store, since its clear my business isn't desired.

Easy and fast for most projects---Amazon returns and mail. Friendly staff and many self service…read moreoptions. Located in an easy to run in center.

Bob Duckett Just like to give a shout out to all the…read moreemployees, at this UPS store. You guys are the greatest-it's not alway been that way here, but they did a great job of getting rid of the old, and bringing in RIGHT, CUSTOMER SERVICE EMPLOYEES! Especially like to thank Blanca, who, when I brought in my "daily" Amazon return, she advised me I had checked Whole Foods (owned by Amazon) as my return point. She asked if I had my phone, took it and cancelled my return to Whole, and re-did it to her store. SHE DIDN'T HAVE TO DO THAT-it's just how she's wired-she enjoyed doing it!!! Thanks, Blanca, and all of your co-employees for making this store a pleasant place to do business!!!

At some point you will have to take in account what your customers are saying. The service was so…read morebad it made me look up the reviews while standing there at the counter. I even asked who owns this store. This lady at the front is rude! Not friendly at all. No one is in the store when I arrive. She takes her time coming from the back. I am asking questions, she is abrupt, frowning and unhappy. The more questions I asked the worse she gets. Never again will I come here! RUDE! You are better off taking a drive to a real shipping store. You will always get a how may I help you. As I decided to no longer ship with them, she proceeded to want to argue as I left the store. I am good. No Thanks. I will continue on to my nice Monday morning. Taking my money elsewhere. BEWARE! Then you send me a private message and your behavior is worse than your, "Manager." I guess now I see why she was so comfortable acting the way she did. Or maybe you are both the same person. I do not know. Nor do I care. On with my day. My choice to not patronize your business. Was going to be charged $60. Went to Fedex and paid $16, for next day and signature. Smh! Highway robbery!

Service was efficient. Oh and friendly, but they kept in mind the people waiting in line so no…read moreunnecessary chit-chat. I appreciate common courtesy 100%!

I recently found Giraffe based on the recommendation of a friend who owns a local business. They…read moreare outstanding. No matter whether I'm ordering 500 - 1000 boxes or show up to pick up a handful of different supplies, I am always treated like my business matters. They are well organized, well stocked and extremely competitive on prices. I am really glad that I found Giraffe.

I just went to Giraffe Packaging for the first time today, on a recommendation from my neighbor…read more Absolutely phenomenal service! Extremely helpful and has the best staff. From the gentleman that rang me up to Billie Joe who was so fun and engaging! Billie Joe actually made shopping for moving boxes fun! Their prices are soooooo much cheaper than Lowes, Home Depot, etc. I will be going back again soon to get all the packing supplies we will need. If I could give them more stars I would. Diana L.

They took care of me and went above and beyond with the customer service! Will be back again!read more

The staff was very unfriendly and hostile toward customers. I felt quite upset after interacting…read morewith the personnel. If you cannot make customers feel at least welcome, then working with people may not be the right job for you.

Service was great! We moved 37 trucks and most of them were during weekend and still had a smooth…read moretransition.

This company try to quote lower price on internet for freight booking once we confirm they raise…read moreprice when they pick up this not enough, they even try to charge twice same charge by saying freight was weight higher where we know the weight of cargo so this fraud company do not use this company for your trucking needs.

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.