Very helpful staff, reasonable prices, and easy access off of Rte 6 and 195. Right near the…read morePanera Bread so great place to grab lunch nearby too

I went to fedex yesterday and Kristen helped me again. She was awesome. She remembered me from my…read morefirst visit and assisted me professionally and swiftly. It's no wonder that shop has customers happy- Kristen is not just friendly she is knowledgeable, moves quickly and carefully, and she is also efficient with other customers and my own time. I will always go there from now on. As a note- I had shipped things earlier in the day in Warwick and I had a less than optimal experience (from a store manager none the less). It was a friendly experience, don't get me wrong, but he was not helpful and wanted to initially charge me considerably more for my packages. I asked about why it seemed so expensive... he blamed his quotes on "prices being raised in july"." Little did he know my business receipt from a week and a half ago was from july. He adjusted my quote. It's relevant because it goes to show that it's important to be aware of pricing because some people are not as honest as Kristen. Thanks again Kristen!

My preferred local post office for three reasons:…read more 1. Late hours...open until 9pm 2. Self-service kiosks for common transactions 3. 24/7 Drive up mail drop You can also do passport transactions here and it's centrally located right off exit 38 off of route 95. Even when lines are long, the staff gets you on your way as fast as possible and is always knowledgeable.

Love this Providence USPS hub location! Its extended hours (lobby with clerks open to 9 pm on…read moreweekdays, unheard of!) are so convenient and helpful when I have something that must go out that day, but I've missed the cutoff at my local location. Lines can be long, but the self service kiosk can help me most times. Sometimes people jam the package bins, though, which somehow goes unnoticed by staff, and means you have to get in the sometimes long lines anyways. There are a wide range of extra services offered here, and tons of a wider variety of the free priority packaging options than most other locations have. There's a large parking lot, but people whip through it, so be careful! This location and its convenient extended hours are such an asset for local small business owners and residents alike.

This place is a 'mixed bag' as far as trying to write a review. The store is large, wide, clear…read moreaisles and has a generous amount of parking out front. There is plenty of stock in many areas. Social media influencer in need of a light ring? They have those. Need office furniture? They have a pretty big selection. Files? Paper? Laundry detergent? Canned air? Basically most everything you could want to organize or run a business is here. Five stars for inventory. The other side of that coin is there is no one available to help. You have to wander around the store and hope you stumble upon what you are looking for. Yes, there are signs, but under what category do you shelf a 'ring light' for example? Is the water cooler under 'water' 'cooler' 'office equipment'? One person was working the print area. We didn't bother them, they were busy. The one person at the register was surly. We all have bad days, but this person was not an example of customer facing professionalism. Didn't speak unless absolutely necessary and that was just the spiel corporate tells them to say. We needed a large cart to move a box from the back of the store. He just pointed to the regular shopping carts. At check out there was no interaction other than 'do you want insurance'. So zero stars for customer service. Not a big deal. They have a nice selection and if we are looking for something they carry we'll stop in again. It just would have been nice to share a bit of friendly interaction with a fellow human being but, whatever.

I had created some posters for the business online and was just picking them up in store. They were…read moredone rather quickly and they looked really good, I did indeed love them and the quality of them was very good. But Luca (hope I spelled it right) was working the printing services area. I picked up my posters and I had asked him how much would he charge to laminate my uncle's obituary card, he quickly grabbed it and took care of it. I really appreciated how he handled it with care and told me don't worry about the cost that he would take care of it, this means so much to me as this is important to me and I didn't want it to be damaged. Luca was very sweet and left a lasting impression on me. I really hope Luca gets some praise for making my day and for being so kind, but also being a great employee. Making sure I loved the posters and showing them to me and also doing that favor for me with my uncle's obituary. Lucas customer service was on point and I appreciate it so much. I will for sure be doing ALL of my printing services for the business from now on, here! All thanks to Luca!

Slightly different post office location as they don't do shipping services. Came here to get my…read morepassport card and the young lady behind the counter was an absolute delight. Made a couple mistakes on my paperwork and she had me correct them, no attitude or anything. She was great. Even opened the door a couple minutes early so I wouldn't have to wait in the rain. If you have any passport related tasks you need done, go here and hopefully you get the same lady.

I have the most awesome, amazing carrier at 3070 w Shore Road. He's extremely helpful, courteous…read moreand reliable. Excellent regular carrier Carmen Falcon

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

Love the staff at this Post Office. They are pleasant, know what they are doing..very efficient. Im…read more for the service they provide me and our Community. 5 stars Diane Maguire Horton *****

THE BEST POSTAL SERVICE FOR ALL UR NEEDS.. Whether IT'S UPS, fedex, or USPS…read more Do not ever go to the UPS strawberry rob you blind Do not ever go to the UPS strawberry rob you blind this place is so fair priced X One Excellent!!! this place is so fair priced. Do not ever go to the UPS store they rob you blind.. this place is so fair priced. Excellent prices. And they are SOOO FRIENDLY HERE. HIGHLY RECOMMEND:)

without a doubt, the rudest small business owner that I've had the misfortune of meeting. This…read morereview comes after three visits of dissatisfaction. Many moons ago I would try and use this place as a FedEx drop off for my RMA packages but the lady was so unhelpful we stopped going. Since finding the UPS store we don't need to go back. However two weeks ago this place was just so convenient to my errands that I dropped off a FedEx with prepaid label, all ready to go, I sensed that she recognized this as another opportunity lost, she wasn't going to make any money on me today. So rather than treat me nice so I might come back and spend money, she did what all bad business owners do, she let on that she was annoyed. No bother, it takes more than that to piss me off. I even asked her why she was selling ( big sign in window ) she said she could't get "good help" My parting thought, not vocalized, was that she must be a terror to work for. Well today I went back with another prepaid FedEx, just to wind her up a bit. This one needed tape to affix the prepaid label. In broken english she told to buy a roll of tape or basically get lost. I asked if that meant she was unable to use the tape gun sitting a few feet from my box and she said "yes" . So sad, she will soon be included in long list of failed small businesses, "woe is me, bad economy, can't find help", all the while CLUELESS to how to really serve your clientele. Here's a little tip lady, if you hate your customers, you're going to fail pure and simple, only a matter of time.

About a year ago I submitted a 3 week hold mail request. The mail was redelivered a week early-…read moreleft on my porch with the hold mail slip with the correct resume mail date right on the top of the pile. Luckily, a neighbor noticed the pile and retrieved it before it got soaked. I recently had my mail held for two weeks. When service had resumed but I had only received 4 pieces of mail I went to the post office to pick up the rest. The female clerk on the desk on 2/27 handed me a loose pile of mail. When I started to go through it I realized that I had at least 25 pieces of mail belonging to 3 different Portsmouth residents who lived at different addresses- credit card and bank statements, letters from health insurers, etc. In the middle of this pile I found a hold mail slip for one of these residents who was not due to return for another 2 weeks! If my two experiences with this post office are an example of how their operations are being run, it appears that some significant changes need to be made.

I come to this local USPS often and I can't say enough good things about the staff. Heather is…read moreabsolutely amazing - I recently had an issue and she went above and beyond to help me resolve it. Her patience, professionalism and kindness truly stood out. Everyone here is great and consistently pleasant, even when things are out of their control (because... government). Dealing with the public all day is not easy, but this team handles it with grace and a positive attitude. Thank you for being such an awesome place in town for those of us who actually enjoy going inside and interacting with real humans, even for the small stuff. It really does make a difference!

For a Saturday it was an in and out. No line No waiting. The lady at the counter was pleasant. I…read moresent a package ground service expected to arrive in 3 days

The Cranston Washington Park Branch is AMAZING. AWESOME management. Helped me with a package I…read morethought was going to get sent back. 1000 Stars.