Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

I have been in this place several times now and the staff are friendly and helpful. Sometimes there…read moremight be a line but it moves quickly. People are so nice, it is worth the wait.

If you are a business owner of any type, whether direct sales or brick-and-mortar, you NEED their…read moreservices! I'm the owner of a sign shop in Raleigh, and right now Intelligent Office is 100% answering our phones for us. We have increased productivity in our office without the constant distraction of phone calls. And, we have increased sales because we can get back quickly to clients and potential clients, or have their calls patched through to our cell phones. They field all of our calls and so we aren't bogged down with looky loos or spam sales calls. It's like having a full time receptionist on staff without the cost of adding to our payroll. They also offer temporary office space, conference rooms to rent and mailbox services. Michael, Carolyn, Lauren and the entire staff at Intelligent Office are wonderful and so helpful! Please call them and visit their offices today, you will be impressed!

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

We needed to return a purchase, and the merchant said we had to use FedEx. They gave us a mobile…read morecode to scan and said to bring the package to this location. We've done this a lot with other shippers, and often they just want the product, not even a box. So we packed the merchandise in the same plastic bag it came in, without sealing it. The counter staff (who were very nice) said it needed to be sealed. "That will be $1." Seriously, they charged us $1 for a single piece of cellophane tape. That's the last dollar I will ever spend here. With that kind of cheap attitude from the owner, they're not worth patronizing.

Needed to have a printing job done for work and the gentleman working was very helpful and made…read moresure the job was done right. Better pricing and was actually offered help, amazing! Way better than what any big box store offers. Will come again!

I started this process late Nov 2025 to buy an ornate mail box and post. 4.5 months ago, cost is…read morearound $800. Only work 4 days a week, and not 8 hours a day. I knew it would take a few weeks but then it turned into months. Lots of excuses for delays. Special wood you can only get from Cali? and takes 6 weeks to be delivered to Raleigh NC. Assurances of delivery time none have been met yet. 3 weeks telling me delivery was to be at the end of the week. Now March 23, 2026, and I am told it will be delivered in 3 days. There are so many companies who provide great service but sadly this is not one of them.

Our mailbox got unexpectedly uninstalled by our neighbor who had a medical emergency at the wheel…read more. After finding out he was doing Okay, we needed a doctor for our mailbox.. Post & Pickets brought it back to life! Took it to them on Thursday.. Was expecting it repaired and reinstalled on Monday.. Got home from work on Saturday, and there was our mailbox all fixed and installed... Super nice people and knew exactly what we needed.. Will call again if any other mailbox emergencies arise :)

Love this store. Fast, friendly, incredibly helpful service. The owner always answers my questions…read moreand gives good advice. He has all the materials you need to pack.

Excellent service! Jayson helped me with patience and courtesy. I'd set up my own FedEx account at…read morehome but was confused. He answered my questions and double-checked that I had all of my bases covered to send and receive back all of my immigration paperwork. He made a stressful situation SO much better. I'll definitely be back.

Convenient location not too far from the downtown Raleigh courthouse and convention center. Good…read morenotary service and meets my shipping needs.

Advertised having notary service. Called to confirm but no answer and left a message with my…read morenumber. Waited an hour then walked over to find out no notary until later in the day. Stopped at 4 different downtown banks who ALL referred me to this UPS . Bottom line is they don't answer the phone and may not have the services you need.

Friendly, helpful, honest, professional and reliable! I…read moreHave used we for the last four years and have never, ever had a problem! They are the best!

Great to do business with!! My Ipad ended up at a hotel in Kenly, NC and I in Pennsylvania. The…read morehotel would not ship it, they would not drop it off at a shipper, I had to find a place that would go there pick it up and ship it! Ken handled everything shipping it to me in Pennsylvania all for someone he did not know or do business with. He drove 20 miles each way just to pick up my Ipad and return it to me! And his price as more than reasonable! Great job and I really do appreciate all of your efforts.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.