I go to this UPS store location if I'm in Redding, which I am a lot. It's located on Churn Creek Road just up the street a little from the In N Out and Panda Express across the street. Lots of parking, so no prob. I've found the best way to use UPS is get an account and set of all the billing and then you can do shipping label printing at home or at the office. I work out of my house, so I don't have a regular UPS pick up, so I just print the shipping label and bring it down to the UPS store. Drop off, get a tracking receipt and off I go. If there's a line, someone usually asks and just drop offs? Yep, that's me and off I go. If you want the best price on shipping and you don't need it to get there the very next day, UPS is fine. If you want over night, gotta be there the next day, go FED EX, they're the overnight delivery people, but they're ground service is not so good. What's good about this location, is if you're hungry, there's lots of places to get all kinds of food right nearby, from Mod Pizza, to In N Out, to Chinese food at Panda Express. read more

The UPS Store - Shipping Centers Near Me - Redding, California

For years I have spent countless hours in line at the only UPS store in town. Recently I discovered there is a new UPS store and was pleasantly surprised when I was able to just walk in and ship my package in just a few minutes. The staff were very courteous and professional. I highly recommend them, five starts! read more

Ben, Heidi and their team are great. Always there to assist you with all your shipping needs. My husband had them do a project for him making a car poster, Ben did a great job and delivered in a very timely manner. Thanks Heidi and Ben for being a part of this community, read more

I went to ship a phone, thought it was going out UPS, they sent it out USPS, it said delivered, but it wasn't, the manager and the owner of this UPS store tried to resolve the issue, USPS denied the claim, this store filed 2 appeals, never resolved, the owner/manager then sends an email after 8 months that they are giving up and will not cover the $500 that the package was insured for, it was worth $800, now, I have to try and get help from USPS, with zero info from UPS, I am very disappointed with this store. read more

Ben and his crew at the UPS store on Churn Creek are awesome. Their customer service is top notch and very friendly. You rarely have to wait in line and when there is a line the staff prioritize getting everyone through. The location is easy and convenient. I choose this location over the other one to save my time as it's always easier to get in and out. read more

Terrible experience. Had to ship something overnight from Redding to Albany, OR. They assured me it wouldn't be a problem. They packaged the item and took my $92. The tracking info said it would be delivered the next day by 5pm. When the next day came, I again checked and now it would be delivered two days later. Unacceptable as the recipient would be on a plane to France. When I contacted the store the person I spoke with said the manager would contact me. He didn't. Now I'm screwed and requested my money back. According to the employee they have to file paperwork. What a cluster***k. read more

Ben and his team are absolutely fantastic. I often use this store for shipping because the wait is always short. They've helped me navigate shipping issues on the phone and are always prompt in returning emails in a timely manner. I've also used their printing services for my business. Its was done same day with high quality and extremely competitively priced. read more

Ben and the team at the UPS store have helped my business with our printing needs with flyers and marketing brochures. Great designs, fair pricing, and I love the way the owners support our local community! read more

I always have the best experience here. It's always so quick and so easy! Everyone who works here is great too!

The service at this UPS store is top notch. I've been several times and it's always consistently great. I'm always greeted so kindly by the staff. I see lots of smiles and there's friendly banter. The place is clean and bright and the parking situation is fabulous. I'm so happy that there's another location in Redding. read more

I had an international package sent through this store, Churn creek Redding... I wanted to give a shout out to the owner Ben ! International shipping tried to stick exorbitant duty fee's on my package that I had sent and wouldn't delivery my package until paid. He worked tirelessly to remedy the fee's. I appreciate his efforts and all his staff that I encountered. All were professional and always friendly! read more

I asked for a receipt to be printed from an email I had sent to them. They printed a one page email out ion such large print that it took three pages, one of them front and back. Also the pictures were not included. The clerk says that the page size pre-set and they can't make it smaller so they charged me for three pages and one front and back. If you print things you know they are cheating people. read more

Everyone at this store has been super friendly and helpful every time I've been since they've opened. Love that there's plenty of parking and there's never been much of a wait whenever I've gone. Quick and easy! read more

What a beautiful, clean, organized, quick and extremely friendly store! Every employee spoke to me. I love the location and hours are great! Btw..... Remember they don't set the rates, so don't shoot the messenger! read more

I needed stickers made for a trade show. They gave me quick pricing, and printed beautiful stickers. They were very fair and made several money-saving recommendations. We initially used them because they are locally owned and we had a coupon. We will use them again because of their excellent service. read more

I paid 96 dollars for overnight shipping and it took 3 days I've been calling them and getting a runaround and now they say no refund I'm a senior citizen and live on a fixed income I told them I paid for overnight delivery not 3 days i expect a refund they said not going to happen i reached out to the BBB and they are looking into it i have a receipt and and store said not their problem read more

Friendly staff, my passport photo and shipping needs were well taken care of. Great location also.