Jordan was very patient and provided superb customer service! A+++ I would highly recommend this location for shipping and notary public needs. read more

I will never use ups again I sent a package 2 day air for a funeral was charged $ 97.04 for the package to get there 3 days late and as im still trying to get my refund the sales people keep sending me back to the automated calling system worst service to use read more

Although the parking lot here is a zoo because all of the places in this plaza are busy...but the amazing service from all of the staff more than makes up for it. Can always count on this being a quick and easy in & out trip to UPS! read more

Superb service! Every single person I interfaced with was highly professional in every way -- especially the woman who packed my box. She should get a BIG raise! read more

Excellent UPS store, fast, professional and efficient. Jordan went above and beyond to help me with my copies.

They went out of their way to get my difficult packing/shipping order figured out. 10/10

Jordan is amazing. He's always so friendly. I appreciate his kindness and generosity to help. Good job Jordan.

I love my local store, and not just because I do my Amazon returns there. Business cards, quick printing jobs, wrapping that oil painting so it's not trashed in shipping - yeah, this is the place. These franchises are locally owned so your dollars support your local community - and you know what? BROWN can do a lot for you - so give them a shot! read more

Great hours. Awesome customer service. Always clean. I think Diana might be the nicest and most genuinely happy person in St Pete. She always makes my transactions pleasant read more

GO TO THIS UPS for all your returns and needs. So quick and easy and everyone was so nice. I never leave reviews, but I've also had such bad experiences at UPSes and wish somebody would let me know which one is the best to go to. So you go people!! read more

Steph was incredibly helpful and efficient . Overall this store is fantastic and everyone in it ! Thank you Steph & Co.

Quiet small UPS with a lot of activity. The employees are professional, courteous and friendly. They are also very efficient. read more

Jordan was awesome. So helpful and friendly! Love this UPS store! ***********************

I had to get a document notarized. I popped into my local store and Jordan took care of it right away. He was knowledgable and professional. I was out of there in 10 minutes. A pleasant and painless experience! read more

The closing crew at this location is so efficient and friendly! It's kinda silly other UPS stores can't do it as effortlessly as this location. Awesome customer service! Even if you walk in 5 mins before they close you'll still be greeted with a smile, friendly chatter and optimal customer service. Bravo, cleaning crew! read more

Kelly at this UPS store was so pleasant-I was sending my highly important tax return to my CPA so I needed to make some copies and ship the documents with signature required. Kelly jumped right and made all my copies for me with high-quality from there she assisted me on the best value to get those documents to my CPA promptly and securely.. This is my neighborhood UPS store, and I most definitely will be returning again and again, as I have family members out of state and I will need service continually. Kelly was five stars read more

Always friendly staff. The day I was in, Jordon was very helpful.

I had a great experience at this store with printing and notarizing. Casey was fast, efficient, and very kind in the process even though it was right before closing. I'll definitely come back here in the future! read more

Fantastic service fast and courteous. Happy they are close to home Easy parking also

Jordan was so incredibly helpful last night when I stopped in late to drop off a package. He went out of his way to be extra kind and even took out time to speak with me even after the store closed. Now that's true outstanding customer service read more

Great service fast! Thank you! Love coming here everyone is so nice! Thank you Diana for helping me.

Brandon was super helpful and even helped me move boxes to and from my car. Great service. He deserves the 5 star bonus :)

I use this UPS store exclusively as it is closest to my residence. I have seen and been helped by Jordan many times. He responds quickly and is always professional. I highly recommend this UPS location! read more

I am always so pleased with this UPS store, they are friendly, knowledgeable, and efficient every time I visit. My most recent visit was a graduation yard sign for my daughter. I worked with BJ and was able to receive a very nice, custom sign in 3 days. I never met BJ, but through email and phone calls he was very helpful and pleasant. I won't go to any other store in our area even if it is closer to my errands that day. , read more

Great place. Would definitely recommend. Very friendly staff. Jordan today was very helpful.

I used this store to pick up, pack, and ship an item from an auction house. Their response to my request for a quotation was prompt and detailed. They were efficient and courteous in my follow-up telephone call. Once I accepted their quote, they picked the item up and it was on its way in less than 48hrs. Fragile item was perfectly packed by someone who really understands their physics. A great shipping experience from start to end. read more

Was a really good experience working with them remotely to pack and ship a large package. Would definitely recommend!

I give 3 not only because I wonder if my package will make it to its destination but because I left there questioning the relevance of the American education. My order totaled $5.54, I gave this young man $10.55. I should have known immediately by the look on his face that I had tweeted his melon. After a minute of him glitching in the matrix I said to him, my change equals $5.01. He then proceeded to give me $4.46. Of course I looked at him with my confused as hell look as he tried to blame the computer. Nevertheless, I donated $0.55 to UPS today. I only wish that donation went directly to our educational system. read more

super helpful. had an Amazon return. and need to print some items. they helped me do it all quick and easy no hassl!!! -Justin

I just went here to get flyers made for our animal rescue group in St. Pete. Christian, the owner was AMAZING! He saw the content of the flyer and immediately offered me a discount. He didn't have to do that and we as a small, grassroots rescue trying to find foster families and build funds, are incredibly appreciative. One of his associates, Dylan, also offered his photography services to our group and wanted to help us in any way he could. Thank you Dylan! They even offered myself and other customers bottled water while we were waiting. Very nice as it is extremely hot outside today . They really go above and beyond at this location. I know I have found my store for all sending and copying needs. Stupendous job Christian and Dylan! read more

Currently have a box there. They are simply wonderful. Always patient, considerate, and responsive. I recently had a couple fairly large boxes delivered there. They were amazing; that is, didn't hassle me to pick them up. I apologized to them for leaving the boxes and a ton of my mail there for several weeks, and their response was: "Don't ever worry about that. That's what we're here for". Wow. I was so impressed. Great attitude. read more

I often like to visit this store and everyone is so nice also dog friendly however one person ruins it for me every time. This obnoxious blonde rude girl. Ever single time she's rude. Today was she not only rude to me she was banging a broken scale on the countertop and throwing a tantrum. Today was my last visit. I will go downtown moving forward. Please if you are unhappy and don't like your job find another one. Good help is obviously hard to find read more

Fast and friendly service with a smile! My husband and I had a few errands to run today, the last of which was to return a few online orders and send off a passport renewal. The owners, Christian and Alan, guided us through each transaction, and even helped us avoid a few errors on the paperwork. Without their help, we'd more than likely have our renewal application returned! Thank you for your knowledgeable and friendly service -Mark & Ricky read more

Friendly helpful staff. They are efficient but always make sure to explain options so that you pick the one best suited for your need. I feel welcomed and appreciated here. read more

What an amazing experience I had dealing with these folks! I needed to ship a very expensive item to NYC and meet it at a hotel. Needless to say, I was pretty nervous that it would make it in time (at all) and in one piece. Not only did they pack the item perfectly, they did it in such a way to where I could re-pack and ship the item back with no hassle - they included the labels and even through in packing tape. Alan, the owner, personally contacted me along the tracking journey in both directions - giving me updates which alleviated a majority of the stress. The service as well as the competence level of this team is superlative and I highly recommend them especially for shipping expensive/priceless items. read more

THIS REVIEW REFLECTS HOW FAR SUPERIOR THIS UPS store is In regard to how terrible the UPS 37th St is. AFTER reading the instructions for a UPS return to Madewell, I was told by Madewell , if I do not have access to a printer, bring Madewell's email, and UPS will gladly print one for me. Well, I did just that and I was told AT another UPS LOCATION, in a stoic manner, no we do not do that. However, you may use our computer for a charge of $3.00 and an additional charge for each additional minute and print your own return label. I emphasized what Madewell's return instructions specifically stated that UPS would print the label. I was told once again by this young female "Team member?" that they do NOT print labels. I got into my car, called this location at 740 4th St N and was told that they most definitely may/do this at no charge. When I arrived, I was warmly greeted, assisted at no additional charge AND given a bottle of cold water. At this location, the graphic designer as well as the Team Member greeted me in such an upbeat way and treated me as though I was a member of their family!!! I encourage ALL in St. Petersburg to go to this welcoming UPS and NOT waste their time at At the UPS location in the Publix and Steinmart shopping Center on 37th St. In St. Petersbu read more

I had to return a package to Amazon and had some problems with Amazon's customer service. Even though I wasn't buying and UPS services, Alan went out if his way to help me get sorted out with Amazon. I have to say, he is a lovely human being. So many businesses give lackluster service. Here I am, not even a customer, and Alan takes the time to be kind. Much appreciated! read more

TOP NOTCH CUSTOMER SERVICE I sent my elderly aunt to this location to print and mail off important documents. Christian help her every step of the way, he even offered a chair for her to rest her legs while she was waiting. He went above and beyond, providing quality customer service. When speaking with him over the phone, I knew she was in good hands. My aunt felt as if he was a personal friend of hers. The overall experience at this location was AMAZING. read more

I needed rapid and reliable assistance to get a last minute printing job done. BJ did an excellent job and delivered faster than expected (without compromising on quality and for a reasonable price). I will definitely use this UPS in St Petersburg again and recommend it highly. read more

If I could rate them 6 out of 5 I would! I had a problem getting a package - something very strange was happening with the delivery and the young lady I reached at the 800# was very sweet but incredibly clueless. After 35 minutes on the phone, I went directly to my local UPS store to try to get it worked out. Christian spent a great deal of time and effort to find my package and make sure I would receive it. He went above and beyond. And I did get my package the next day! Every time I've gone there in past, the folks working there have been very friendly, courteous and helpful. Their customer service is exemplary. What a fantastic neighborhood business! read more