Cancel

Open app

Search

The UPS Store

3.2 (36 reviews)
Open 8:00 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

The rude employee walking away
Lisa O.

The woman walking away should never work with the public. I had two packages to return. One I had to label and pack and the other one UPS would label and pack. She started lecturing me and then I showed her it was labeled and packed. The other package I said they pack and label for me and she said they don't. The man with long hair asked, "do you know how to read?" So I read Amazon's instructions that UPS was to pack and label my other package. He responded "oh you do know how to read!" So instead of seeing I had two packages with two separate methods of returning which I had prepared properly, they insulted and argued with me and were incredibly rude. Then nasty woman employee refused to accept my package for return at all. Believe me, I gave them an earful after being spoken to like that. Then I went back in to get names and no one would tell me his/her name. I think that tells you enough right there. Even if I had been confused or wrong about packing, that woman's demeanor was confrontational and nasty. And asking a customer if she can read? Wow, next level rudeness. You don't want these people working there, they're surly, nasty, and unfriendly. I went to the other UPS store on 4th Street and the young lady was super friendly and took my package happily. EDIT: After reading owner response I sent an email with the date and time of the incident and left my phone number. A manager, Julia, called me on 5/2/23 and apologized. Apparently there is her, a general manager, and an owner yet none of them was present during this incident. If you want employees to perform well, there needs to be a manager on duty every single day.

Fun gift bags for sale.

See all

3 months ago

Business owner information

Photo of Local

Local

Helpful 16
Thanks 5
Love this 18
Oh no 0

2 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of S H.
0
28
1

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Leo P.
1
117
188

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

3 years ago

It seems they have worked out all the chaos and now I have a very smooth running shop. I'm so happy to have it.!!

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ben J.
46
56
4

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

One person operating the entire place, be prepared to wait. Definitely don't expect help with notary services.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Adam C.
203
250
224

7 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Stone at this store did a great job being of assistance and helping out with shipping something. Thanks!

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

The store is just a UPS store but the staff is beyond standard. They go out of their way to assist you.

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Pinkie B.
3
389
133

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Cayman C.
690
13
0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Mark J.
2
122
155

13 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Nick P.
255
1
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - The UPS Store

Review Highlights - The UPS Store

Knowledgeable, helpful, and all with a smile.

Mentioned in 2 reviews

Read more highlights

The UPS Store - shipping_centers - Updated June 2026

Loading...
Loading...
Loading...