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    The UPS Store

    3.4 (5 reviews)
    Closed Closed
    Updated 1 week ago

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    4 years ago

    The location is perfect. Never had to wait at this location and the personnel is super friendly.

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    3 years ago

    This is a small neighborhood location, has friendly staff, and it's perfect for my Amazon drop-offs!

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    5 years ago

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    6 years ago

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    3 years ago

    they will steal your packages. do not use this ups store. delivery drivers steal packages and the managers lie about the proof of delivery.

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    The UPS Store

    The UPS Store

    4.3
    (24 reviews)

    Very rude person when I returned an Amazon order. Snatched it out of the factory packaging I had…read moreit in and shoved the pieces in a plastic bag. Stuffed the packing back in the box and shoved it at me. All he said was "No Box! We don't recycle!" I won't be back.

    This is probably the worst customer service experience I have had in a really long time…read more I drove all the way to this location to get a document notarized. I called a UPS store (on Blanco) and asked if there was a notary on staff. They said yes, I said, "And you close at 7?" And the guy said, yes. I accidentally drove to the San Pedro location. When I got there, the metal closing gate was already engaged. The "manager" was helping another person. He said, "We're closed." I said, "I called you and you said you open until 7." He said rudely, "No one called me." He was literally helping another customer. He could easily help me. Helping me would be helping the company as well. I was in shock. His register is obviously still open, just help the additional customer (me). It is an extra 30 seconds to help another customer. 60 seconds tops. He repeated that he was closed. I thought he would realize how insensitive he was to a customer that is literally inside the store already. I looked at my watch. It said 6:30. That means I walked in at 6:29 or 6:30. Wow, just wow. He cared so little about the customer. The pregnant lady employee escorted me out. I was in absolute shock. This isn't even extra customer service. This is basic human decency and compassion. One thing is for sure, these employees 100% hate their customers and they 100% hate the store and 100% hate their job. I own a small business, this is not the level of care we give our customers. If I had found out one of my employees treated a customer this way, they would be fired on the spot. Given that these 2 employees have zero empathy, they are in training to be future sociopaths or psychopaths. Word to upper, upper management, beware of these ppl. As a person that knows a lot about humans, these ppl are going to destroy your company. I told my husband what happened when he got home, he said it was appalling. SMH

    The UPS Store - shipping_centers - Updated July 2026

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