I got some Butthead running the place he acted like he was doing me a favor to take my money and send a package. All I can say is if you can find someplace else to ship a package go there not this place. read more

Horrible service. Won't be back. I needed to ship some paperwork. I was handed an express envelope. I wanted to ship 2 or 3 day. When I told the person behind the counter, she slide a tyvek envelope over the express envelope and then CHARGED ME FOR IT! She didn't mention the charge, she didn't ask me if she could do it, she just did it. It's not my fault you chose the wrong envelope or didn't have non-express envelopes available. They also "need" your id in order to ship... which is weird because in the 30 something years Ive been using shipping services, this is a first. Now my info is being sold once again... seriously just a business selling everything they can, including your identity. read more

The place was a total disaster zone. I didn't know that hurricane Katrina had hit this far north, or that clean up would take so long but opened and unopened packages were strewn everywhere. There was a line to the door of people waiting to mail packages. They would have been moving a lot faster had there been more employees working but unfortunately there was only one kid behind the counter. He didn't seem flustered, and kept on keeping on, diligently working. He new his job and was working as quickly as he could but he could have definitely used some help. read more

Service is impeccable--- staff are professional as well as knowledgeable. Perfectly accommodating in all aspects related to shipping. Fantastic value!! read more

I am always impressed with the customer service in that location, all the employees are very professional, always willing to assist in the best way, even call you by your name. Even for the holidays when it was crazy busy they still had that smile on their face. You can tell they're happy to help and work for UPS, even if the store was like 20 miles away I will still go to that store because of the people that work there. read more

Always friendly and super efficient. They handle a lot of returns and do it swiftly and with a smile on their face.

My past experience with this store has always been good, but this minority lady who works here on Saturday is rude, looking at me like I'm stupid. I've been coming to this store in the past 3 years never got charged with a return label, yet she charged me today, which is ok because it's only $1. But when I asked her if it's a change of policy she just got rude, saying people didn't do their job but supposed to do their job, how is this my problem? The inconsistency of your store is no one's fault but yours. read more

I love this store! Every time I go in to ship something Robert has a smile on his face. He is wonderful at multitasking and gets customers in and out. Thank you!!! read more

wonderful service every time i go here. today i got the best service i've ever received. very friendly, down to earth, helpful employees here. shout out to Dom, thank you for assisting me today :) read more

Best working owner in the state!! Awesome staff, all well trained, and always ready to go the extra mile!! Compared to other locations this spot is a 12. On the 1-10 scale!!! Keep up the great work!!! read more

Each time I have done business with this UPS Store, the employees have gone out of their way to accommodate my mailing needs. Helping with an insurance claim, then repackaging for me to resend was greatly appreciated. Returning Amazon orders are made simple and easy for the general public. read more

Had to drop off a package. Very polite, said hello when I entered the store. Just wish they opened before 8am. read more

The UPS Store - Shipping Centers Near Me - Springfield, Missouri

When I walked into the UPS store, the line was back to the door. In no time at all, the employees cleared the line and I was on my way! I receive excellent customer service from the employees at this UPS store every time. I wouldn't go anyplace else! read more

The girls at this store rock!! Big thanks. I first went to Fedex Office on Glenstone, I could not get assist with fax machine after waiting in a long line and the lady was very rude and proceeded to take on other customer I walked out and came to UPS and even though they were busy, I was treated in a timely manner with a smile and a warm welcome. I was in and out within five minutes. I will never deal with Fedex on Glenstone again. Don't let the size of the UPS fool you, the service above and beyond and UPS actually has more employees on duty.. keep up the great customer service. Thanks read more

Scott at this store is sooooo nice and so helpful!! He always helps me figure out the most efficient and cost effective way to ship and/or mail things!!! Such great customer service!! read more

This UPS Store was extremely helpful. Becky went above and beyond to meet our needs. Thank you for going the extra mile! Betsy

Always friendly staff. I'm always in and out of this place in less than 10 minutes. I once had a one person wait before. They have a US post office inside as well. All ran from the same desk. They also accept Uverse equipment to mail it back when you get smart and cancel it. It costs you nothing and is what Uverse requests you to do. This is my go to place for mailing needs. Never had a problem. read more

FYI to anyone in the Springfield area that uses UPS for shipping, copies, etc !! The battlefield location beside ocean zen charges 3x's the amount of any other store I've been too !! I paid $1.39 for a laminated color copy and this location charges $2.69 per laminated copy plus .69c for color copies !! When other locations charge .37c !! What a rip off !! When I asked what the price difference was I was told I could bring in my other receipts each time in order for them to price match !! Not kidding ! ;( read more