Twice, I have arrived at the store just after 8 am, when they say they are open online and on the…read morestore front, and have found the store to be closed. Both times there has been nobody inside and no cars in the parking lot looking like they are about to come inside to open the store. This is frustrating when the early morning is one of the only times I am able to run errands. This problem is unfortunate and is what caused me to take off a star. Though, I still think highly of this UPS location, as it is incredibly efficient, friendly, and helpful with all of their customers. I frequently come in for Amazon returns and am always in and out in less than two minutes.

Friendly and helpful service! Always polite and respectful…read moreof requests. Helpful. Appreciate the kindness of all team members.

Went in to make copies today at 10:00. The man working there made the copies for us! He was…read moreextremely nice, very helpful! Highly recommend this UPS!

Customer service is great Molly and Lynette are always helpful, they go out of they're way to help…read more The 2 reasons I gave 3 stars is because the other ladies that work there wear shorts or leggings not a very professional look. The other reason is the lady with the blonde hair is always taking personal phone calls

There's "adequate packing," and then there's incredible, more-professional-than-professional…read morepacking. Had an antique framed map shipped, and holy cow. You could have dropped the box from the top of a skyscraper and the thing would have survived unscathed. (Possibly slightly exaggerated... but not much!) You might consider it a con, but it took a good bit of effort to get through the multiple layers of protection to get to the framed map inside. I'm not easily impressed, trust me, but this really showed a level of care for what they do that you just don't see anymore. Big thumbs up!

my brother passed away and I needed to get a wooden ship that was handmade by our great uncle from…read moreAz. to NY. I went to Pak Mail and was told it could be done. Robert did an amazing job of planning it out so the ship would arrive unscathed and it did! I'm sure I drove him a bit crazy during the process but he was patient and explained everything he was doing. I thank him.

Very happy with Box Pros! I placed an order online and three days later the job was complete and we…read morehad a new mailbox. Excellent communication, quick service, and quality install and mailbox. Highly recommend their services for a new mailbox or replacement mailbox.

Great service. They installed a beautiful red mailbox this morning and it looks great. Now the…read moregarbage truck should see that and not run into it. Thanks Box Pros.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

This place is BUSY. My friend who has ALS, buys all kinds of stuff she doesn't need. Her…read moredisease has progressed where she can no longer drive. So I am the return queen...(for things I never bought). lol. Every single time I have been there, the staff are amazing. I sometimes have no idea what the protocol is, and they have never made me feel like "look old woman, get a clue" lol. I have been to other locations around town, as I was a runner for my bestie who worked for UPS. I know the different stores , and the different personalities. I say to the owner of this store. Well done.

I was turned away for not having my returns in a return package because it's from TT shop. Almost…read morepointed out to the supplies in the store. 1st time here never returning. I drove to my closest UPS Store no issues with my returns and no need to have in a return package. I'm pretty sure they just do their own rules to make $ but not right when other UPS stores don't do that.

I've used this business 3 times. Good service. fast and friendly…read more However, Just a caveat, do not use them for international shipping or mail. I wanted to avoid the Post Office. I tried postal annex. mistake. The employee had no idea how to enter customs information on the PC. . Very stressed about my little 2 lb box. Was snapping a measure tape and making excuses in exasperation. It was clear this person didn't want to deal with a simple customs form, and seemed very happy to refer me to a USPS office.

I'm back to print a back up set of all confirmations for the first 30 days in Europe…read more And duplicate sets of atm, Main and back up credit cards and pass ports. We leave a set here with a trusted friend and carry a set in case phone (s) Are unavailable. They make it simple , forward the confirmation and they print it while you stand there. We L eave the US in 3 days.

Wow best service ever. I was in and out within 10 mins or less! The gal with pink hair helped me…read moretape my box and had my package ready to go very quickly.

I rented a PO Box at this store for 6 months. This is a very busy store! I've interacted with…read moreevery single one of their employees and have to say I am thoroughly impressed by how nice and helpful every one of them has been. Not only that but they are all very hardworking, at least through the lens of a customers who has been in this store 50+ times over the past 6 months and watched them hustle. I don't write a whole lot of reviews but whomever owns this store should know they have a really great staff. The PO Box service was flawless and I would use it again in a heartbeat over going to the government USPS.