Parking is a bit weird here but their central location allows me to pick up copies, do a Whole…read moreFoods pick up, and do a library run all in one trip. Talk about multi tasking! I usually place my orders online and do pickup. The online portal makes it easy and convenient to upload files and they usually have a quick print option that makes last minute projects possible. They do a lovely job and although they never call me to tell me a project is done ... it's always done! No complaints here and I'll continue to use this location again and again.

Walked in to be greeted with a glare and two employees whose eyes were glued to their phones. I'm…read morenot expecting incessant jubilance -- just some human decency.

Great store big and bright! Been to some of them and they were small and dark, the one in Lorton…read moreit's so dark in there. But anyway, I was pretty glad I came here the staff here are especially great with customers and Jason was really great with helping getting my Amazon return in order, it's confusing to how it's return and he explained it well and made it a easy visit. Thank you. Definitely recommend this store; the store itself is on the back side of the business building, I drove around a couple times until I called and they came out and made sure they saw me and directed me but once you know, you know!

Normally the service is decent. But today was terrible. Very rude and unhelpful. Told me he was the…read moremanager and he knew what can or cannot be done. I carried heavy packages into the storage exactly the way they were shipped to me. Shipments 1 of 2 and 2 of 2. They had not been opened. I got the qr code for the return label from the company, reassuring me only one code was needed. The ups manager refused to take them with the 1 QR code that was provided by the shipper. I had had to lug the heavy items back, call the shipper, waste 40minutes, redo the 2 qr codes because it was shipped to me in 2 packages. A week before I did the exact same process with no issues for 2 other packages in one order and already got my refund. Some people when they have a tiny power, they want to exercise it on customers to show their authority. Totally unfit to deal with customers. Terrible attitude, most unhelpful. I will never use the service again. Now I have to take these boxes again to another ups hopefully with better employees.

Disclaimer: I consider myself a 'customer service zealot'…read more I was in town visiting my parents, when I decided to visit some local BNI chapters while in the area. Fresh out of business cards on my drive up from Jacksonville, and had only 90 minutes before my first BNI meeting. As I walked off the mean streets of Tysons, VA, I was greeted with a hearty welcome. I was still some 20 yards from the desk,/! Who dared to exhibit true customer service skills in the year 2023? A new rival, or perhaps a 'ride or die' to join my customer service crusade?!? Quick tip: All you business owners out there - this is how you're supposed to welcome someone to your business (esp. post-covid). I responded in kind (from 20 yards out) and threw down the gauntlet: "Do you want to be a rock star" After a quick trip to Best Buy for a new laptop, I returned and asked if Andy had anything for me. His response: 'how about a box of spanking new cards?' During his reveal of said box's content (just like the ones I've HEARD are on YouTube). Uncle Mike, the proud owner of 250 sales opportunities , felt a sudden accumulation of moisture in one of his eyes, and reached this conclusion. Andy is not a rival, but indeed worthy of inclusion as a fellow customer service crusader! I've found my ride or die promotional material contact. Now it's your turn: 'come get some'! One day we'll likely have biz cards with embedded live action and audio. Geeks like me, and my spawn, can hearken back to the first time we saw the moving paintings in the halls of Hogwarts School of Magic and Wizardry. If so, here's how Andy's will probably go: https://youtu.be/xSLlZh9yelk FOLKS: Don't write reviews only when you're salty. Recognition of good or excellent service is what I like to tout. 'This is the way.'

The amount of time and patience Evert took with my 86 year old mother and I today is very much…read moreappreciated. Knowing it was a special memory for her, he ensured her old print was readable and met her needs for archiving. Heartfelt thanks Evert! Superb Customer Service!

I've been here several times to make Amazon returns and the process is Al way very quick and easy…read more They haven't been too crowded on the weekends and the staff here is always friendly and knowledgeable. There's plenty of parking here since they are located in a large shopping center, I'll be back here if I need to return something or ship something via UPS. This is the best UPS Store in the area.

The customer service here is superb. They were able to package 11 heavy cases of anchovies plus 10…read moreindividual cans of anchovies in just two boxes as I requested. It was not easy because they had to figure out the size of the boxes. They handled the packaging and labeling in my absence; I did not have to wait, making the experience convenient for me. In addition, the staff was friendly and did all that they could to satisfy me. I especially appreciated their willingness to honor a discount coupon for packaging services that I forgot to present at my initial visit. They pleasantly refunded the difference. Another less courteous establishment would have balked or only done so grudgingly. Many customers patronize this UPS store because they receive quick and efficient service. I urge you to see for yourself. You will be glad that you did.

This printing and copy store was here when I needed them. I had about 20 documents that I needed…read moreto print, and four of those I had to sign and scan back to my thumb drive. I have important meetings for work early tomorrow and I needed to doo all of this printing tonight. There are a couple other office stores in the area, but they closed early. I came here straight after work and I was grateful that they were still open. The employee even helped me operate the self serve copier which was really awesome service. Their prices are competitive as well and the cost to print black and white documents are about the same as other office stores.

The staff was awesome and they followed the Covid protocols which eased my anxiety when I had to go…read moreto the store for the psi real estate Virginia salesperson application! I will be a regular customer moving forward as they were so kind and understanding of the traffic issues on 66 and I was able to relax and not worry that I missed my appointment bc I was 10 minutes late! I will recommend them to my clients when they are in McLean Virginia!

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Giao hàng chậm trễ khi khách gọi nhờ giải quyết thì đỗ lỗi cho khách. Không bao giờ gửi hàng ở đây…read morenữa.

They are having a promotion for $2.98/lbs to SÀI GÒN and $3.50/lbs to another places for Christmas…read moreand New Year season.