This place has all box sizes and will customize a box if needed. Miguel has helped me out a couple…read moreof times now and his service is great! The prices here are less expensive than going to other businesses who provide similar packaging products. I would highly recommend coming here first.

Very helpful staff! Friendly and knowledgeable. This place has all the basic needs and they helped…read moreus with solutions to oversize packaging problems.

Been going here for all my printing needs aside from sending or returning parcels. This one time ,…read morehad an issue printing my document in 2 diff machines and Mike was so helpful to accommodate me to just print it from their computer to address my needs. He went beyond to help even in the simplest thing and to ensure charges has been credited back since was charged twice.

I came here to use their computer and print something out. It's a great service if you don't have a…read moreprinter. It is expensive though. You are charged by the minute. Great place to get copies, posters made and lamination. I use FedEx Office Print a lot. They use to give teacher discounts when it was part of Kinkos. My only gripe with them is they are no longer 24 hours. They close at 7:00p.m.

This place is awesome. They all know what they're doing. I never wait long. They handled all of my…read moreservices requests and all of them are done at a reasonable price.

Everything! Great customer service ! Fast , clean , perfect !…read more Also Notary Service , the girls are super nice .

I come here mainly to mail packages. There is a small store inside where you can get the basic…read moreoffice and shipping supplies. The customer service is always good and there is ample parking just keep in mind that the strip mall has several businesses in one area but the parking lot does cater to Vons grocery store so you can find parking easily. The value is great however I must say I have never had to pay because I have shipped with prepaid shipping.

Staff and owner/manager, whatever he is or is going by nowadays is ALWAYS super rude and short with…read morecustomers. Don't act like we r bothering u. Put on a quick fake smile and pretend you give a shit about the people you are helping, its not that difficult. I'll go out of my way to another UPS store where I'm treated with a tiny bit of kindness.

All employees are super friendly & extremely helpful! Their office is super clean too. I can't…read moresay enough. They are always asking what they can do to help. I use them for my personal packages but also for my job - we get our business cards & swag through them as well. They are much more than just a shipping place! I also love knowing my packages are safe & secure and can't get stolen off my doorstep!!

Austin is fantastic. He is right on top of things, which is very reassuring since we live outside…read moreof the United States. Great service!

Hidden gem! I usually drive by on autopilot, but I needed DHL services and their website gave this…read moreas a local option. No long line, that by itself a total score. Super patient, THANK YOU for all your help!

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

Great experience dropping into this UPS STORE. Their service was friendly and quick to assist…read more There wasn't much of a line so maybe that helped expedite the process. I asked if I could use their tap to seal my package and the guy assisting me provided me peace of mind telling me he'll be able to take care of it for me. Great staff. A/C on the perfect setting. I would come.here again for any UPS business.

Ian helped me. He was kind knowledgeable and patient with me…read more He is a great employee. He needs a raise

GREAT SERVICE! I had…read morea great experience with Piy at this UPS store when i had a shipment to send. he was friendly patient, helpful snd made the whole process quick and easy. EXCELLENT customer service with my complicated shipment that i had. highly recommend this store!! and props to Piy for making it an awesome experience!!

Awesome service and experience here! I was having some trouble with my amazon returns but Piy was a…read moregreat help in getting it all fixed. He was very patient and efficient, and we got everything done quicker than I thought!

Came here to get a LiveScan fingerprint reading for a job and Mena's Mail Place did the trick!…read more They were not busy at all so I was able to get my fingerprinting done in less than 10 minutes for $20... However-- this is not what makes this place awesome. What makes it worth writing about is their selection of merchandise. If you are into statues of Jesus, Egyptian themed artifacts (serious), rhinestone encrusted dogs (still serious), or other various highly desirable gift giving opportunities--then this is the place for you. Never have I seen such a random display of items for sale. The greeting cards have probably been sitting on the shelf for at least a decade--they referenced things like the "El Nino" weather patterns and "The Macarena". The only thing missing was a card that talked about that "new" rapper, Vanilla Ice. Or maybe something about Crystal Pepsi. It was like going to the Smithsonian for pop-culture references of the 90s! As if this wasn't enough to make this place epic, they also had pamphlets giving out information on the bible in both English and Spanish. And wooden birds. And children's barrette's. So when you feel like making your white elephant gift exchange a real hit, come to Mena's Mail Place and pick out something absolutely unforgettable that people will be talking about for the rest of the year.

Very friendly owner. I went in to get fingerprinted and send off some important forms. He worked…read morewith me to figure out the best way to ship my package, did my fingerprinting, and talked with me the whole time. Prices are reasonable, and it's very professional. I would definitely recommend this place.

I visited the store to return an Amazon package and waited in the designated Amazon return line for…read moreapproximately 30 minutes. During that entire time, the return line barely moved while every customer who entered the purchase line was consistently served before those of us waiting to make returns. As both the purchase and return lines continued to grow, I asked the cashier if additional assistance could be called because it was clear that one employee could not keep up with the volume of customers. She informed me that she was the only employee available. While I understand that staffing shortages can happen and I appreciate that she was doing the best she could under the circumstances, the current system is clearly inefficient and unfair. After waiting for 30 minutes with no meaningful progress in the return line, I ultimately had no choice but to leave the store without even being able to return my package. It was extremely frustrating to spend that much time waiting only to walk away without accomplishing the reason I came to the store. Customers who have already been waiting in the Amazon return line should not continually lose priority to newly arriving customers in the purchase line. The current process results in excessive wait times for returns and creates a poor customer experience. I encourage Staples to review how this location manages checkout and Amazon returns. Whether that means scheduling additional staff during busy periods, providing dedicated coverage for Amazon returns when possible, or implementing a fairer queue management system, the current process is not working.

I honestly don't know why this store is still in business. It's SURELY not due to the customer…read moreservice!! I stood in line for 5 minutes waiting for someone to help me, 3 staff at the desk...NOT ONE of them turned around. I also waited for someone to help me in the ink department...NO ONE showed up. I'm almost 100% sure if it wasn't for shipping or the Party City departments, this location would have closed a long time ago. MANAGEMENT NEEDS to train customer service 1000000000 x's better. The LACK OF SERVICE I received today was ridiculous!!