Always such an easy and great experience! The employees are super friendly, helpful, and make you feel welcome from the moment you walk in. Everyone is professional, knowledgeable, and always willing to go the extra mile to help. Customer service like this is hard to find--highly recommend read more

Thank you Cathy C. for helping me with my LifeScan. Didn't know UPS was able to help me out, but the staff made my experience really great and stress free. read more

5 stars for Cathy. Amazing customer service!!!! She was so helpful and welcoming! Made my passport photo process so easy!

10/9/25 I came to this location to process many of my amazon returns. The store was clean and organized. I was immediately greeted by Christian as he was ready to assist me. I apologized in advance since there will be a lot of items. He was polite, friendly and patient with me. I had a ton of blue scrubs/different sizing and I was confused even though I thought I had everything ready before coming in. When I apologized, he said not to worry. He works with amazon returns all the time. He was willing to wait and did not rush me. I myself, stepped aside when I was not able to locate a QR code so I would not hold up the line. He appreciated this and quickly helped the gentleman behind me. After a failed attempt to retrieve the QR code, I informed him I would be back when able. He provided me with my first two receipt print outs for records. After work hours, I came back and was once again greeted by Christian at the door. He asked if I was able to find my QR codes. YES, I celebrated. He quickly processed my returns and provided me with fantastic 10*Star service. He printed out my receipts and I was on my way. I am very impressed by his work ethic, efficiency, and superb customer service. Please promote this guy or give him a pay bump! He is doing a fantastic job being a service provider with SMILE ...no matter how many amazon returns I have. THANK YOU AGAIN! highly recommend this location for your amazon returns and shipping needs :) read more

I would like to extend my sincere thanks to Bill, Aaron, and Rene for their outstanding service and expertise in this field. Their responses to all inquiries were professional and respectful.Keep up the great job 1000% percent recommend this place. read more

Cathy helped out with the scans. Really great customer experience. Would come back again.

Ran to my local UPS store to print out some important documents for court the next day. I arrived 10 minutes before closing and Bill was so friendly, and helpful. We chatted about the early days of the inter webs. Great convo while printing out my documents! I try not to go to places right before closing, but forgot these last minute documents I needed. I appreciated his patience with me. Thank you Bill! read more

Very quick and helpful service. The store was very busy, but I was still given time for a unique mail issue.

Cindy was a lifesaver! Mailing something to HI was going to cost more than the item itself! Cindy found another avenue at a fraction of the cost. Not to mention she was super friendly. Great experience! read more

It's the Chris and Bill show here at this UPS store. The customer service started well before I even arrived. I called to ensure that they were able to meet my printing needs. They were both very patient and kind and I was in and out within 10 minutes, they both seem to be experts in their roles and even though this is a little bit further from my home, this store is open late and the customer service is top-notch. Highly recommend. Thank you so much Chris and Bill for helping me out today. read more

The UPS Store Whittier - Outside - Shipping Centers Near Me - Whittier, California

Great ups store bonus points for being open later than most. Bill is awesome was able to help out with all my tasks!!

Bill, the assistant manager, is one of the nicest, patient and hard-working individuals I've ever met. He and his team make this the absolute go-to UPS store for all our business and personal needs; from packages to notary services and more. Also, their business hours are unmatched. God bless you guys! read more

My wife and I had an appointment for Notary services and Sam said that the manager does that and she stepped out and she would be back soon. He tried to call her and when she did not pick up, he then texted her that we were there for an appointment with her. She finally showed up twenty minutes late. She offered no apologies for being late. We both sensed the tension between her and the Sam after a few chippy comments from each of them about one another. I will no longer use this location I will use the other store in Whittwood. read more

Just went to print a document at this store, as always , and had the worst experience. This guy "Sam" started to speak to me very rudely and in Spanish just because my name is Spanish and I have an accent ?? Thank God I can speak 3 languages, while he couldn't even pronounce my name correctly. I'm not sure if I was overcharged for the service I asked because although I said I wanted *black and white* copies he handed me colored copies. 0/0 Thanks Sam. read more

Christian was wonderful in helping me get my passport photo. I was in and out in 5 min. Thanks for making the process easier

Great location for all your shipping needs. Very friend and efficient staff. Move the line quickly. Clean location and very convenient hours. Would recommend for Amazon returns. read more

Outstanding quick service. There convenience is amazing. Fax service and Amazon drop off was requested and easy

I came into this UPS Store for an emergency packaging request for my PC and monitor 30mins before closing time. I was very impressed with the service and cost. Christian was very helpful and able to get my PC & monitor's awkward dimensions to fit in 2 boxes per my request so I could have them safely moved. He was even kind enough to stay after closing to help me load the boxes into my car. I would highly recommend coming to this location for their incredible service and atmosphere. Christian was very professional, considerate and deserves a raise!! Thank you again Christian, you better get a promotion, you deserve it! read more

If I could have taken her home with me, I would have!!!! CATHY with a C. I was completely lost to this entire process, but in minutes Cathy had me knowing and completely done. She teaches you everything you need to know. I went from overwhelmed, to calm cool and collective. She is so polite and I willing to do her job without hesitation!!! She is heavenly sent and a breath of fresh air. I can stress enough how, friendly, how sweet how willing and how wonderful she was on this day for me. I called eBay and said, I don't want to use USPS services ever! I want Cathy from UPS store in Whittier. Well low and be hold, I always had that option!! I just didn't know. So I cancelled my label and chose UPS. I feel empowered now. UPS store is it for me. Thank you. CATHY, for showing me just how easy it is to run my new home based business, and with a partnership with UPS. Thank you and God bless you girl for all your hard work. 10 stars **********. Is my rating. They have gem in you. read more

The UPS Store Whittier - Cathy showed me how she does her magic. She says there is a guy that's better than her. I say no way. Two gems in one store? Wow. - Shipping Centers Near Me - Whittier, California

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Bill is a great guy very helpful and a hard worker . He is really good with names . He is funny too just a great man all the way around.

Cathy at the UPS Store is amazing! She's always friendly, knowledgeable, and provides excellent service every time I visit. She helped me quickly and efficiently, making the whole process smooth and stress-free. You can tell she really knows her stuff and cares about helping customers. Highly recommend this location--thank you, Cathy, for the outstanding service! read more

The UPS Store Whittier - Shipping Centers Near Me - Whittier, California

Great customer service, the staff here are friendly, attentive, and polite. The store is well stocked and maintained. I come here frequently since the location is close to my home. read more

Huge shoutout to Cathy at UPS for helping me ship my Christmas ornaments. She was careful, knowledgeable, and made sure everything was packed securely so nothing would break. Friendly service and truly went the extra mile. I really appreciate her help! read more

Came here to do an Apple return on a watch. The place has been revamped, and looks great. Customer service was top notch and super friendly. You can drop off mail there as well for the post office. read more

One of the best UPS stores around. Mr. Solis should be very happy with his establishment. Cathy was extremely sweet and kind. 10/10 will be back ! read more

My daughter went to inquire about the envelope earlier in the day and said Mom, the man was dismissive and said they didn't have any. So I went in to find out about international letter fees and was told $87 each way. I asked for the free shipping envelopes that UPS gives to use their services. I explained that my daughter was told that they didn't have any when the manager presented me one. I asked if he could give me the envelopes that they get for free since I would be using a business account and the business didn't happen to have at hand. The older gentleman said no and to call customer service to send them some. He mentioned that the envelopes they had were for them to provide the service as he was putting. I said they are free to you by UPS. So I called UPS since I know they are free and they said I was correct. They placed me on hold and sent a message to the UPS Hub that manages these franchise UPS store. Totally out of line and I have been to this store before but see that our local store NEEDS the business instead of thinking about loosing the business to FedEx which is across the street. UPS mentioned that this would never happen again and apologized before we ended our call. read more

The service here is so pleasant and prompt! I'm glad there are two locations in our area. both locations r equally pleasant, but this one in the Whittier Quad is smaller. An added bonus is there are pretty good fast food restaurants in the quad, such as Ono Hawaiian Barbecue, a coffee place, nail salon, Petco, a good dry cleaning place, and a grocery store. It's easy to get a lot of errands done in one place. read more

They gothe extra mile for you. I have tried other UPS Stores this is by far the best.

Cathy helped me with fixing a mistake in switching packages! She was very sweet and understanding

BILL & CHRIS WERE ABSOLUTELY AWESOME! From start to finish, they went above and beyond to make sure everything was handled with care and professionalism. Their positive attitude, clear communication, and hard work really stood out to me, and it made the whole experience stress-free and enjoyable. It's rare to find people who not only do the job well but also take pride in it and treat you with respect the entire way through. I HIGHLY recommend them to anyone looking for reliable, trustworthy, and outstanding service. A true 10/10 experience--I couldn't be happier! read more

Service was efficient and friendly. The worker chatted with me and my daughter while he did our Amazon returns. Very quick, no wait. Pleasant experience all around. read more

Amazing service! Louis was very helpful! Went out of his way to help me. I needed help with an application and way out of his way to help.

Luis and Billy are always taking care of me making sure all my packages get out on time and help me with whatever it is I need the team is great!! read more

called to ask questions & luis sent me straight to hell. would cut me off when i'm speaking, and told me he couldn't give me an estimate on a live scan? but i called another ups store before that n they did give me the estimate just needed the ori on the form. the only reason i called this ups was bc the one i called was in alhambra.. and this one is in pico.. but shortly after luis called me back and pretended to be an "operator"bc when i asked who was this? that's what he said he was an "operator" and i asked him "is this luis" and he said "yes" that he's going to transfer me to an operator.. but i know he just put me on hold and waited a little bit and put a girl to talk to me and she gave me the estimate i was looking for. i had him on speaker the whole time and my boyfriend was even a little uncomfortable with the situation. BUT I HAD TO GO THROUGH ALL THAT JUST TO GET AN ESTIMATE.. read more

The UPS Store Whittier - proof. that i called ups store they called me back to try to correct their wrong. - Shipping Centers Near Me - Whittier, California

This is my favorite UPS store. It's clean and fast handling. Shoutout to Bill, he has the best customer service and overall makes the shipping experience a lot better. He is helpful and informative. read more

Open late during the evening during the week and quality customer service. Wait times are minimal

WOW!!! I walked into the UPS store to return an Amazon item for the first time. I walked in nervous and walked out like a pro and all thanks to Aaron Solis. This Gentleman was so awesome! He was very patient, professional, and just going above and beyond. Not only did he help me to resolve my issue with this return but now I'm an expert for the next one and all thanks to Aaron. Thanks Aaron. read more

I was here right before they closed to return an Amazon purchase. You know how some places close, luckily this one didn't. They were very helpful as my box was huge and heavy. They must have stayed open even later than their closing time because I saw some other people go in right after I left. Oh yeah, they were open on Sunday. The other UPS store close by isn't. read more

The UPS Store Whittier - Shipping Centers Near Me - Whittier, California

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I have been meaning to write this review by sometime now. This UPS Store has absolutely the best customer service . The owner is very helpful and very polite. His employees are just the same . They treat everyone with alot of respect , kindness and feeling good when you leave. There's a special young man whom I dont remember his name but he's young and very patient and very helpful like all the rest . The owner has a good staff and I am definitely going to return again. FANTASTIC CUSTOMER SERVICE! I very rarely write reviews , but this place definitely deserves this. Thank you for all your help and making feel at ease and stress free. Made a big difference to me read more

I like this place. The staff does not change, so they really know what they are doing. They have always been friendly and efficient. That is why they are always busy. Good, service works. I guess they are nice to there workers. They stay here. And you can tell because they are always friendly. read more