I highly recommend this UPS Store in Whittier! I had a huge AC unit that I needed to return after…read morehaving a very frustrating experience trying to return it through Home Depot. The staff at this UPS Store were extremely helpful and went above and beyond to assist me in every possible way. They took the time to help me figure everything out and made sure the return was possible. What had already been a stressful and frustrating situation became so much easier because of their patience, professionalism, and excellent customer service. I truly appreciate all of their help. It is not often that you come across people who are willing to go the extra mile for a customer. I highly recommend this UPS Store in Whittier and will definitely return whenever I need shipping services. Thank you for making a difficult return process so much easier!

I had the best customer service here. His name is Rene. So patient and so knowledgeable. Thanks…read moreRene!

I came to this location for a live scan & the lady that helped me was absolutely wonderful. The…read moreservice itself was quick & I did not have to wait around for long. Upon arrival I was greeted warmly & had my LiveScan completed in less than 10 minutes. While I was here I noticed that aside from LiveScan they also carry items for your shipping needs as well as some cute items that make nice gifts. I bought some packaging peanuts while here. I withheld a star because the selection of certain items is limited but my LiveScan experience here was quick & wonderful. I also liked the cute items sold here.

Needed to ship a package to the UK urgently and went to the postal stop…read more Got quoted initially at UPS store on Imperial and was quoted about 30% cheaper here. No problems through the process.

I have received assistance with my devices and excellent service to my questions and search for…read morevarious products. I haven't shopped there in several months. However, I am very confident in their products and services.

I had a good experience at this Staples thanks to Alan working in the print section. The self…read moreservice printer wasn't recognizing my USB drive, so he quickly stepped in to help and got my documents printed for me with no hassle. He was patient, friendly, and provided a solution quickly. Great customer service and a positive attitude!

Liandra and her staff are upbeat, knowledgeable and always willing to help…read more I run a small business and they have spotted shipping problems I didn't know about. They consistently help me get it right every time I send a commercial package out of the country. I highly recommend Pak Mail ! Brian, Whittier, CA

I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

I should have written this a long time ago. I had a box with Reed for years and years before I…read moremoved to Texas. Reed is awesome. If you ever need any assitance with shipping or a mail box, copying and so much more, go see Reed. Keep your money in Whittier and support small businesses.

The guy who owns this place rocks. I first stopped by to buy a roll of packing tape since my sister…read moretold me the it was only $1 (unlike the $3 that the US Post Office charges). I was shipping a laptop via USPS--I planned on getting the tape and packing it at home. The owner asked if I only needed the tape to ship the laptop, which I happened to have on me that day. I said yes, and he went to a storage room to find a box that would fit my computer, then packed IT FOR ME, and told me that there was no need for me to buy the tape. I offered to give him money for helping me out, but he declined and said it was no problem. He even told me that for the weight of the item, it would be cheaper to go down the street and ship it at the post office. The owner's a quality person. This kind of customer service is hard to come by, so definitely go if you need to ship, copy, or fax something.

Always friendly professional service at this locally-owned business. In a nice quiet little corner…read moreof the mini-mall.

As recommended by my neighbor, I take all my documents there to the faxed or mailed. The staff is…read morevery nice and the owner is very professional. I enjoy talking with the lady every time. Great service.

Stoped by to drop of my USPS packages and they wouldn't take them. I have dropped of USPS packages…read morebefore at the UPS Brea location on Imperial and Brea Blvd. So I know for a fact they are able to take them but can't provide receipt. I didn't feel like arguing and risk my packages getting "lost". So I said thank you and left. I decided to swing by the Brea location to drop them of and sure enough they gladly took them from me. The employees at the quad location are lazy and unhelpful. Last time I was there they didn't want to take my UPS packages because the labels were in blue ink and not black. I've shipped in yellow which is much worse than blue with no issues from driver picking them up. After mentioning this they took them. I will not be returning to this location again.

Need to have 0 stars as an option!…read more Horrible , rude , unprofessional , notary public who tried to rip me off! He of course turned out to be the owner of this independently owned UPS store and believes I don't "appreciate [his] expertise!" What I don't appreciate is him trying to rip me off charging me $35 "live scan fingerprints" - as he put on my receipt - when I actually got 2 documents NOTARIZED which should be only $20! He was a jerk, ignoring my questions of how much it should really be, telling me the store has an added fee of $7.50 per signature. Other employees would not answer me and just say he was the notary public and that they didn't know how much it should be, well after I leaned the asswipe is the owner I realized that's why they wouldn't answer me! I called UPS in the marketplace on Hadley and they confirmed that unless the notary public drives to ME that in the state of California they should only charge $10 per signature NOT $17.50! I will never go back there, they are rude, disorganized, it's small , hot and stuffy in there . I will stick to the awesome one in the Marketplace! He refunded my money after he was yelling at me and ripped up the papers when I asked him why there was an added fee. I noticed someone mailing stuff out before me asking why it was more than before and they asked for a list of prices, the owner's response was "oh it's in the system" and refused to show the customer proof. My guess is rips off people every chance he gets and most people at ups midday are in a rush so don't contest the crap he pulls. Stay away,

Duy is very kind and easy to work with. He's done lots of custom work for our elementary school and…read morepersonal work as well. The quality is great and the prices make me keep coming back. Happy to support this small business.

I've had a couple projects done here and they are the best!! Always fast and very good prices. Will…read morekeep coming back here and recommending to others