Cancel

    Open app

    Search

    The UPS Store

    3.8 (45 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Front Desk
    Theresa A.

    Excellent Service. I needed to help my mom get a POA notarized. I live in Hawaii now and can't help her. I called in and got pricing and sent my mom to the address. The notary closes at 7PM and it is $5/signature Print B&W $2.00 basic fee Each copy 13 cents per copy They were great and helpful to my mom and I am very appreciative!

    Mike E.

    * Update* As of 8/11/2019 my refund check is officially on its way!! Though it was a very long process I can say the manager and staff of this UPS store in Woodbridge was very concerned and helpful with this entire process. They called to give me updates throughout every step. I was also given an apology. The process of filing a claim can be a bit stressful and confusing. But when I called the customer service line at UPS the representative was very helpful as well. I will say please please get insurance on all items shipped because you never know and accidents do happen. I want to thank Josh and his staff at this location for helping me get through this process and reliving me of the stress and frustration I had in regards to my item that was shipped.

    The Amazon bag I hoped to reuse which needed 3 pieces of tape to secure/close.

    If you are returning Amazon items be sure to have your packages ready to go. I attempted to reuse the bag in which the items were shipped; the bag was torn irregularly and required three pieces of tape...I was told they would only provide one piece of tape. I'd have to purchase a shipping container. Yes, I know they are a Packing and Shipping business and tape is part of overhead. However to relegate a new customer to one piece of tape who planned to return at some point (who can avoid using UPS?) to spend money actually shipping items begs the question: do they really want to base future patronage on allowing 2 additional pieces of tape?? Why not charge a small fee for tape if cost is a concern? Instead this UPS store basically refused to assist preferring a purchase thus turning away unsuspecting customers returning Amazon items who may need a piece of tape. Renegotiate the terms with Jeff Bezos if you'd rather not deal with Amazon returns. I'm sure UPS corporate really wants to lose new customers over 2 pieces of tape. There are other shipping businesses... I'd rather pay $1 to return ship via the Postal Service each of the Amazon items than use another UPS store. UPS Customer service: Zero minus

    See all

    Review Insights

    9 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa S.
    23
    33
    10

    9 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A K.
    0
    92
    113

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    It took 30 minutes for my Amazon return items to be refunded and everything went smoothly.

    Mentioned in 2 reviews

    Read more highlights

    Woodbridge Printing

    Woodbridge Printing

    4.4
    (10 reviews)

    I needed a small, 12 page story book printed. The man, who I assume is the owner as he was the only…read moreperson there who wasn't a teen and seemingly the only one working, assured me this could be done easily within a couple of days. I made sure he had my phone number and forwarded the content to him via email and he assured me I could pick it up on Friday. I came in Friday and he told me "oh, I couldn't do it" Stunned I asked "Why not?" He explained the way the slides were laid out, he couldn't print them in order. I said, trying to hide my frustration, "I wish you would have called me. I could have adjusted it for you." He replied, " I couldn't find your number. Mind you, he had my email because the content was sent to him via email but whatever. I tried to adjust the layout on the computer in the shop, but while I was trying, he figured it out. That to me meant if he had spent a few minutes trying to figure it out while doing the job, he could have completed the job. Now he assured me I could pick it up on Monday. I called before I got there because they close at 5 and it was 4:30 and I was just getting to the commuter lot. I wanted to make sure he knew I was still coming to pick it up. Good thing I called because when I got there at 4:45, he was just printing it. It was almost like he heard my message and thought, crap I better do that now. When I finished he gave me this poorly laid out book and the whole book is out of order. The last page is the first page. A simple two minute read through or at least comparison with what I provided would have made it obvious this was out of order. Annoyed, but still being too pleasant, I told him it was out of order. He put the pages in order and printed it again. This time it was in order but it just looks stupid. There is a cover image with a blank page right next to it. (See photo) as a professional printer, I would have been embarrassed to present this to a customer. Now I don't have time to get this reprinted and I'm stuck with 5 copies of a book I'm embarrassed to present to anyone.. In all of the errors and communication failures, not once did he apologize or express a single ounce of remorse for this poor service. This job was handled so poorly, I felt disrespected. I'm not sure why my experience is so different from whomever gave him 5 stars, but I wouldn't use this shop to make a single copy

    Woodbridge printing is wonderful! I highly recommend them for any print job you may have…read more Responsive and reasonably priced they are the local shop everyone should go to. I used to sell printing so I know a great printer when I see one.

    The UPS Store - shipping_centers - Updated August 2026

    Loading...
    Loading...
    Loading...