I can not thank Viking enough. My shower faucet handle snapped off in my hand. The stem from the…read morecartridge sheered clean off. Multiple stores told me they couldn't get a replacement for my brand. A few plumbers quoted me a few hundred to replace to a few thousand to demo tile and install all new. A friend recommended Viking. I went told them my issue they were so nice listened to me explained what I needed and suggested I come back with the cartridge that break this way they didn't sell me something that didn't fit. Well I returned and they had what I needed and it turns out it wasn't some cartridge that no one could get anymore. These guys were honest and instead of thousands it cost me 29 dollars. I'm no plumber but my shower now works thanks to these guys. I'll happily recommend them to everyone. They've gained a customer for life. Thanks Guys

We've been customers of Viking for many decades and are pleased with the quality of the products…read moreand the knowledgeable sales staff. Recently our Hot Water heater developed a leak. I called them and gave Mike the information from the label and they had them in stock. He asked me if we needed new couplings & adapters (yes). By the time my husband got there, everything was ready, including the invoice and they helped load it into our vehicle. When we renovated our bathroom, they had the matching tub, toilet & sink. For the shower, they had a temperature and pressure balanced shower fixture that works great! They had many choices for the sink fixture. They recommended what piping & fittings we should need to install everything. They are a busy shop but everything went smoothly, so I would definitely recommend Viking Plumbing & Heating.

we bought a washer and dryer 2 months ago from here. Customer service was always good, very nice…read more We had an issue with the washer and a tech went out and fixed it quickly. Recently the dryer stopped working, we called the store since it was still under the warranty. The woman who runs the store was helpful and offerent to give us a new dryer. Delivery was set up and on day of delivery, the guys told us they're not bringing in, that they weren't told to do that. That information wasn't shared with us prior to delivery, we took the door off so the guys can easily bring it in. The guys that delivered said they have to call the store to ask about it but instead drove off without saying anything. I called the store to speak to the woman and express my frustration. She told us that guys had somewhere else to go and wasn't going to pay for them to bring it inside and install. I didn't ask to install but to bring inside since we werent able to and if they didn't want to install, we could do it. Unfortunately she kept saying no they won't do it, she's not their boss, and can't tell them what to do. It was left outside on a rainy day. I explained my issue with that and i don't think it's good customer service especially since we were sold a dryer that only lasted two months. She then proceeded to get defensive and blamed us for breaking the dryer. That was even more frustrating and I told her that I won't be using her store any further and won't be able to give a good review and she then hung up the phone on me. It's a shame because up until today, they were great. The store was nice, had a good selection of items which even used, looked pretty new. I also need to replace our fridge, stove, microwave but will need to look for another store

Technicians were great at scheduling a prompt appointment and resolving the issue efficiently…read more Would recommend them for all your issues with your appliances.

excellent customer service and a fantastic deal on a quality product. i could not be more…read moresatisified!!! ty again and i will no doubt be back for any and all future appliance needs!!!

Carrie of MX Appliance for less is very helpful and pleasant, prices and delivery was excellent…read more This is my new store for appliances.

Quick and efficient service. A+++++ (Tony) Highly recommend! Fixed the problem the first time…read more They came out to fix our SpeedQueen washer and dryer when two other SpeedQueen authorized service repair shops local to them wouldn't. (Elm Appliance and George Appliance, BOOO to them!) Thank you for the great service!

Returned my call immediately. Reliable, pleasant and did a fantastic repair. I would definitely…read morerecommend them and use them again.

This place is the best. Our drier broke the other day...the belt snapped that was on the drum of…read morethe drier. I called Redmond's after another place told me about them, since they did not have that part I needed . A friendly woman answered at Redmond's, took down the model number of our drier, and came back on the phone a minute later saying they had the part. I drove there right after, and the 2 men working at the counter were the friendliest guys. I went home, and my husband and I replaced the belt, and the drier is up and running. Thanks Redmond! I will tell others of this place, and I will definitely be back if I ever need an appliance part. Such friendly service!

Our refrigerator water/ice stopped working and we were referred to Redmond's for repair. Parts had…read moreto be ordered, and they had us up and running within 4 days. They are family run business, which has become obsolete these days, and were super pleasant to deal with. The price was great, and we will definitely be using them again, if needed. I would highly recommend them to anyone!

I would never recommend this business. He came and diagnosed the issues with our oven, cashed the…read morecheck for the assessment and then disappeared completely. We called and texted him for the quote and to provide an update and he never got back to us. I called him from a different phone number and he said he stopped the project because we mentioned in one of our messages that since we hadn't heard from him we had someone else coming to look at the oven and he then, without letting us know, decided to stop the project and never return our calls. I think it is fair to get a few different quotes in this scenario and at least reply to your customer.

First time using Norman, found name online. Saw he had other 5 stars reviews on yelp. Well…read moredeserved. Norman was very pleasant and patient. Answered all questions, both on the phone and in person. Repaired the leak in my fridge and everything now is back to normal. Great job and thank you.

Purchased a new A/C unit from Skyview. I was dealing with Alex, one of the owners. He is very…read moreknowledgeable and professional. This is not the first time my family and I purchased appliances there. The prices there typically beat the prices of a local PC Richards. If you like personalized service and enjoy the small(er) business experience - reach out to Skyview.

Horrible service,waited for delivery of air conditioner the whole day!Every time I called the…read morestore,the ownerAlex will give me different answers.Their prices are reasonable,but the service is awful.Will never buy affront them again.Id rather pay a little bit more,but won't waist the whole day waiting for delivery.

Uh, EVERYTHING! Great local Westfield appliance store with great service, fair prices, honest…read moreadvice and the best installers in the business! They make sure everything is right and even show you inside tips about using your new appliance. Sound like the big box stores. I guess not! I never shop anywhere else.

Always a great experience at Elm appliance. They always listen to my needs and fit me with the…read moreperfect appliance. Their prices are very competitive with the big box stores! The installer Dan was very professional and courteous and made sure he answered all of the questions I had about my new appliance before he left. I can't say enough good things about Elm appliance! I highly recommend them!