Came in looking for set of screws for some furniture that needed replacements. Someone was not only…read moreable to point me in the right direction, they walked me through the store to their well stocked section of nuts, bolts, screws, etc. and hand picked out the exact items I needed. Could not have had a more seamless experience.

They were very helpful when I. And I. Late in a Friday night at the last minute. They treated…read moreh like I was the first customer of the day. Great teamwork and friendly staff. Quality paints.

we bought a washer and dryer 2 months ago from here. Customer service was always good, very nice…read more We had an issue with the washer and a tech went out and fixed it quickly. Recently the dryer stopped working, we called the store since it was still under the warranty. The woman who runs the store was helpful and offerent to give us a new dryer. Delivery was set up and on day of delivery, the guys told us they're not bringing in, that they weren't told to do that. That information wasn't shared with us prior to delivery, we took the door off so the guys can easily bring it in. The guys that delivered said they have to call the store to ask about it but instead drove off without saying anything. I called the store to speak to the woman and express my frustration. She told us that guys had somewhere else to go and wasn't going to pay for them to bring it inside and install. I didn't ask to install but to bring inside since we werent able to and if they didn't want to install, we could do it. Unfortunately she kept saying no they won't do it, she's not their boss, and can't tell them what to do. It was left outside on a rainy day. I explained my issue with that and i don't think it's good customer service especially since we were sold a dryer that only lasted two months. She then proceeded to get defensive and blamed us for breaking the dryer. That was even more frustrating and I told her that I won't be using her store any further and won't be able to give a good review and she then hung up the phone on me. It's a shame because up until today, they were great. The store was nice, had a good selection of items which even used, looked pretty new. I also need to replace our fridge, stove, microwave but will need to look for another store

Technicians were great at scheduling a prompt appointment and resolving the issue efficiently…read more Would recommend them for all your issues with your appliances.

Wonderful Store and great customer service. I have had the pleasure to work with the owner of this…read morestore on many occasions over the years. He is very knowledgeable and accommodating to his customers. I have both purchased from them and had my old vacuum (purchased years ago somewhere else) repaired by them. I went to several repair shops with it in the past and no one could fix it. Vacuum Depo fixed it and it works great now. There prices are great as well. I got a Miele canister vacuum from them for a great price. It was evn more expensive at Costco. I highly recommend them to all. JCA

I was very disappointed with Roger's. Customer Service is so bad and I was yelled at my the…read moresalesman who sold me my appliances when things didn't go well. He literally brought me to tears. It's a-shame, I used them years ago for my first house and they were great. Definitely not the same store. They deliver damaged appliances and take no responsibility for their mistakes. Do yourself a favor a go to PC Richard. They treated me with respect and kindness.

Improper dryer installation. Instead of using the oval to…read moreround transition fitting I was told would be used, the installer squeezed the flexible duct over the outlet and put a piece of tape over the front so it looked like it was sealed. 10 weeks later we noticed dust and lint all over the laundry room only to discover that the flexible duct had fallen off. Now I'm told they don't have an oval to round fitting. I'll have to go on Amazon (where they have many options) and do it myself. Buyer beware if you purchase from this company.

I can not thank Viking enough. My shower faucet handle snapped off in my hand. The stem from the…read morecartridge sheered clean off. Multiple stores told me they couldn't get a replacement for my brand. A few plumbers quoted me a few hundred to replace to a few thousand to demo tile and install all new. A friend recommended Viking. I went told them my issue they were so nice listened to me explained what I needed and suggested I come back with the cartridge that break this way they didn't sell me something that didn't fit. Well I returned and they had what I needed and it turns out it wasn't some cartridge that no one could get anymore. These guys were honest and instead of thousands it cost me 29 dollars. I'm no plumber but my shower now works thanks to these guys. I'll happily recommend them to everyone. They've gained a customer for life. Thanks Guys

We've been customers of Viking for many decades and are pleased with the quality of the products…read moreand the knowledgeable sales staff. Recently our Hot Water heater developed a leak. I called them and gave Mike the information from the label and they had them in stock. He asked me if we needed new couplings & adapters (yes). By the time my husband got there, everything was ready, including the invoice and they helped load it into our vehicle. When we renovated our bathroom, they had the matching tub, toilet & sink. For the shower, they had a temperature and pressure balanced shower fixture that works great! They had many choices for the sink fixture. They recommended what piping & fittings we should need to install everything. They are a busy shop but everything went smoothly, so I would definitely recommend Viking Plumbing & Heating.

We just bought a new washer dryer set to replace our old appliances. PC Richard had a vast…read moreselection, great price prices, and swift delivery.

You guys take all the excitemnt out of shopping! When I head to the highway to buy an appliance, I…read moreexpect to be lied to by a pushy, high pressure salesman who talks down to me in a condecondescending tone. Imagine my surprise when I was greeted at the door of your Paramus store by Kevin. A friendly, polite, knowledgeable salesman who was able to help me with exactly what I needed. I was shopping for a new tv set, and Kevin patiently explained to me all of the tech specs between the models in my price range. After making my selection, Kevin offered various products to compliment my purchase... soundbar, mounting bracket, warrant, etc. Although I'm not ready to make those additions right now, I will certainly be coming back to P.C. Richard Paramus to visit Kevin again in the near future for those items. Salespeople of his calicaliber is the reason I've been a P.C. Richard & Son customer for 22 years.

Quick and efficient service. A+++++ (Tony) Highly recommend! Fixed the problem the first time…read more They came out to fix our SpeedQueen washer and dryer when two other SpeedQueen authorized service repair shops local to them wouldn't. (Elm Appliance and George Appliance, BOOO to them!) Thank you for the great service!

Returned my call immediately. Reliable, pleasant and did a fantastic repair. I would definitely…read morerecommend them and use them again.

This place is the best. Our drier broke the other day...the belt snapped that was on the drum of…read morethe drier. I called Redmond's after another place told me about them, since they did not have that part I needed . A friendly woman answered at Redmond's, took down the model number of our drier, and came back on the phone a minute later saying they had the part. I drove there right after, and the 2 men working at the counter were the friendliest guys. I went home, and my husband and I replaced the belt, and the drier is up and running. Thanks Redmond! I will tell others of this place, and I will definitely be back if I ever need an appliance part. Such friendly service!

Our refrigerator water/ice stopped working and we were referred to Redmond's for repair. Parts had…read moreto be ordered, and they had us up and running within 4 days. They are family run business, which has become obsolete these days, and were super pleasant to deal with. The price was great, and we will definitely be using them again, if needed. I would highly recommend them to anyone!