UPDATE: I just returned to my apartment (still under my lease as it is July) and found a note that…read moreTrek entered my apartment with no advance notice or permission for a "prewalk"! Entered my home to have a look around with no permission. LUNATICS!! And they reset the appliances in my apartment and now the oven doesn't even work. I still live here for a week! You are out of your minds!!!!! They did not give 24 hour notice as required by law. Trek management will violate you, take advantage of you, and make you hate your own home. Let me remind readers that Trek is trying to force me in to staying an EXTRA month beyond my lease, yet enters for a "prewalk" and turns off my oven? Thanks for giving me more to talk to my lawyer about!

After moving last year I found myself having to move again this year and dreaded the process. Trek…read moremade my experience wonderful. From the first phone call to the move in process the Management Team made my move easy. I worked with Tammi, Cassandra and Melissa. Their communication with me was excellent. Every email was answered the same day. The day of my move was made easy by being able to park the moving truck in the garage and having two dollies available to use. This small step made the process quicker. By the end of the day I already had my Package service set up with out even having to ask. When I first called I was hesitant about the small size of the apartment but the design was excellent and after moving all my things in it is the perfect size for one person. The apartment is a five minute walk to the transit center which is great for commuting,. Thank your Trek. Stacy

We are going on our second year here and absolutely love it. Wildlife all over, geese, rabbits,…read moredeer, ducks and an abundance of birds. They keep the area well maintained cleaning daily for any garbage that might have found it's way to the common grounds. They are right on the river so some of the apartments have a water view. One other thing that is nice is that they keep op on the garbage dumpsters so they are not overflowing onto the ground. The office staff are very accommodating and if you have any issues they are ontop of it. The walls are fairly good on sound, though you will here the ocassional dog bark for every now and then.

Unhelpful and unprofessional management. The apartment is…read morerun down and far from being renovated. Overpriced and poorly kept. Can't wait for the lease to be over

How do I put this to avoid being negative? We're looking for a 2-Bedroom, 2-Bathroom apartment…read more(difficult to find) and came across an ad for The Seasons at Lea Hill Village. Entering the office we met a female, who we assumed work there, although she failed to introduce herself. Knock one star off. We explained what we were looking for to which she pointed to a building about 100 yards away from the office, and told us to meet her there. We entered a secured (card reader) door that was propped open as a female was sweeping the floors in the common area. Got off at the 3rd. floor and immediately detected a strong fishy odor. Carpeting was worn and the odor seemed to be emanating from the carpets vs someone cooking in an apartment. Minus another star . The apartment being reviewed had a musty smell. Could be due to either poor housekeeping or being unoccupied for a while. Needless to say, we weren't impressed. Remember, first impressions. As we exited the building, someone (maintenance, staff, ???) had placed a pair of pliers under the "secured" door, so the apartments could be accessed via the elevators. Minus another star . I'll leave this review on a positive note. In the same complex (ground level) there's a small grocery store, hair salon and a couple of other businesses. There's even a small Police (Kent PD) Department office on the complex. Not certain if that's a good sign or not. As we exited the driveway a school bus was stopped and unloaded about 20 kids that appeared to between 15-17 years of age and as they exited the bus they immediately engaged in a water bottle fight dowsing each other with water and leaving their emptied plastic bottles on the roadway & parking area. Think we'll look elsewhere for our next apartment.

DO NOT LIVE HERE. There are CONSTANT PROBLEMS and the lack of cleanliness will make you SICK…read more I've been living here for a couple months and they will LIE TO YOU about their policies. (And charge you an extra couple thousand if you want to leave after seeing the truth of the shithouse here!) They don't have security and it's pretty clear they don't manage the rent they collect very well. Every pathway is always trashy and walls are drawn on (children are children but its pretty clear the properties are not well kept), the walls are paper thin and you can hear and smell EVERYTHING. Tenants smoke weed and its constant, the smell wafts up and you can't have your windows open (its summer which makes this particularly infuriating) if you don't want the smell coming in. I have yet to have the money to buy a seal for my front door because there IS NONE and I can always smell it through there no matter what else I do. There is supposed to be a rule about not smoking withing 25 feet of all buildings. It is not enforced and nor is noise control. I've tried multiple times to contact security over a neighbor playing obscenely loud bass music all throughout the night for nearly 2 months when I moved in. Could not get a full 8 hours of sleep. There's a "police station" right under one of the buildings but it's always closed and I've never seen a single cop ever roll through this place. Their "security number" is nonexistent. This place is not safe with how flimsy the door is and there only being one lock, too. It's why I refuse to live on a first floor. They also lied to me about unit pricing. Don't go with what it says online- their display unit was priced at a discount (it likely still is) and they lied to me until the day I had to move in and could confirm payment, and I was shoved into an extremely dirty unit instead of the one they keep clean. It was pretty clear to me that they preyed on my situation, because it wasn't until I was conveniently at the end of my rope that they told me they couldn't put me in that unit. There's water damage everywhere and it takes multiple weeks for maintenance to come in. They're either not paid very well or cannot communicate with each other at ALL. There's just so much damage. These buildings need to be rebuilt and management needs to be changed. There's only one receptionist that I have actually gotten good vibes from but she was the one who sat with me after they closed to make sure I had a roof over my head as I signed the lease. I wish I hadn't. YOU HAVE BEEN WARNED, DO NOT LIVE HERE AND WARN OTHERS LOOKING. THE PICTURES ARE LIKELY AI CUS IT IS NOT THAT NICE.

I used to live here 2 years ago on the 2nd floor. On summer, there would be a perfect view, I…read morefelt really save here, and Linda (the manager) is really kind, she also gives out candy to kids. There is also a basketball court and a kids playground, and also there is a nice clean bridge that goes from the apartments to the playground. I would definitely recommend living here!

Malia moved us into our 2 bedroom apartment a few weeks ago and I have had nothing but great times…read morehere! She showed me a few different layouts and was able to help me find the perfect space for my family. I feel safe and welcomed here. Thank you so much for making this process easy and enjoyable!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

I lived at this complex for over 7years. The "manager" is never in the office. The place is…read moreinfested with ants and rats it's disgusting. maintenance never fixed anything. my dishwasher never worked my washing machine broke the first year and was never replaced. I took my clothes to the laundromat for the entire time. They raised my rent without telling me. they put a lock on the hose outside of my unit because I was a renter. All three attached units share a water bill that management divides into three yet the guy nextdoor was constantly outside pressure washing everything under the sun. the lady who runs the place has zero customer service skills and is a nasty mean and miserable person. unless you're a man she's very nice to men. good luck trying to find out who her boss is if you want to try to let them know she's doing a terrible job, she will not give up any information on who she answers to. I'm so thankful to finally get out of there! don't ever live there it's really gross. my unit was literally falling apart.

Beautiful homes. Maintenence is amazing. Safe and amazing neighborhood. Definetly batter than most…read morecondominiums and apartment!

This is a great place to live. I had a second story one bedroom overlooking the river. The salmon…read morefishing was spectacular in the Fall. I caught crazy amounts of Pink and some Coho. They keep the grounds looking fantastic here. This has got to be the nicest apartment complex to live in in Auburn. The maintenance people are very professional, trustworthy and reliable. The management is friendly, helpful and respectful of their tenants privacy. I have never had an apartment under 1000 dollars with a view as amazing as I did here. Drawbacks: No storage facilities and single pane windows which made our bathroom a chilly place to visit first thing in the morning. Other than those two little things I have no complaints and would absolutely recommend The Landings at River's Edge in Auburn WA. Moving out was a breeze and they were totally upfront about any cleaning fees that were going to be due after we left. The kindness didn't end after the lease was signed like it does at so many other apartment complexes. They strive to create an atmosphere of inclusive community that is both welcoming and fun!

Be ready that a lot of your appliances and other services will not work. And it will take months of…read morepushing landlord to repair them. You will need to go until state inspection and even lawsuit to force landlord fulfill repair. Utilities are oversized. You will pay common shared bills for water. And these include overnight spraying of grass. Btw, this loud spray will not allow you to sleep. Since they do not remove animal feces from grass, spraying it makes situation worst. Belive or not, our monthly price for just sewer was $150! Overall, utilities WITHOUT electricity were more than $300 (for details please see one of the pictures attached, it contains our bill)! So with electricity it could be up to $400! I wrote a letter to landlord with a question: "The water tap outside of our building is always leaking. Does it affect our sewer bill?" Landlord responded: "Address all maintenance questions to special form at website". Once due to road repair, they needed to free park slots. When do you think they told us to remove cars? 12 hours before! At night! Not paying attention that someone could be on a vacation. They sent message to every tenant saying that we can take any other parking slot. When we did that, they posted on our cars towing tickets! In her letter, manager said: "if we tow your car, we are not responsible for any damages". Apartments have no air conditioning. During the summer, to be inside is like taking 4-hour sauna. Even at night! There are often feces of pets, garbage and even dangerous iron fittings at the grass (see photo attached). It makes impossible to play for children. Feces and garbage are laying there for a months, grass is not cleaned. There is no security at all. Somebody broke into our car at night, stole jump starter. Of course, as per landlord, renter's insurance that we are forced to pay, does not cover such things. Overall, for such level of service apartments are extremely overpriced. At the time we moved in, drying machine worked bad, toilet and bath did not flush. There was no baseboard in the bathroom at all. Half of our keys were not compatible with locks. We left personally to manager an urgent maintenance request about that toilet and bath do not flush. Nobody from maintenance team contacted us. After that, we repeated request twice by phone and personally at the lease office. Nobody reacted. We are a family of 4 people including children. All of us needed bath and toilet. We lived during a week without service. 8 days after our request we got an email response from the Landlord: "I'm not sure at all what you're talking about but non-emergency maintenance request must be handled within two weeks. Also per your lease emergency requests need to be called in to 1-844-692-7955 to be handled. Please make sure to call the emergency number in the future if you feel it is an emergency." Nobody answered the phone and nobody made any repair... 8 days.... In another 10 days we left a written paper notice on the Landlord's leasing office. Only after that, repair guy came. Landlord knew, that he is subject to lawsuit and huge penalties if no repair is made after written notice. Repair guy did something with bath, toilet, drying machine and... finally everything was left in the same condition. I suppose we need to wait for another 9 day for the next "repair" visit (18 days in total)... I would even call external repair agency and pay by myself to get things done. But most probably rental contract prohibits to do that... Finally, no repaid was made. As a result of constant water in toilet and bath, mold appeared... Almost in 1 moth since first request for repair, Landlord still refused to make any repair. Then I filed complain to city of Auburn for State inspection of apartment. Immediately after that manager called me, was very rude, screamed and tried to tell "how hard it is to serve 500 units". She did not listen me, interrupted. Finally, she told me that I must create another repair request in their system. To start the 1-month waiting process again... What they always like to do is to send me fraud emails like "we did repair everything in your apartment, please confirm..." Despite on that they even did not start a repair... Finally, they tried to do something with our bath in 1 month (!) after initial request while Washington Code requires them to do that in 3 days! And they started repairing it only after we called City inspection! "started repairing" means "started" but NOT "repaired". So, our bath still does not flush properly... In 2 months after request, our stove with burner does not work, part of baseboard in a bath is absent, dryer does not dry properly. On 01/27/2018, I called to ask about working hours to get my mail. Lady answered, that today work is since 10. I did a ride and office was closed. I called again and rude lady responded, she dosn't care about that. It is not her responsibility because her shift is over, she said. She refused to provide her name.

I have lived in Auburn Glen community for awhile now. Bri, also Felisha in the office are very…read morefriendly and welcoming.They answer questions promptly. Zack and his team get work orders done in a timely manner. The community is very friendly. These are very friendly.

Never live at these apartments and be late with your rent cause they will say they sent you a 30…read moreday notice but never do

We moved here in February and got a 2 bedroom apartment…read more Our balcony/living room area is right in front of a hill, which gives a nice greenery view, but it doesn't give our living room much natural light during the winter months. The kitchen doesn't have that much storage, unfortunately. Other than that, the staff is very friendly and helpful. Our fireplace broke down (which happened in some other apartments) and within a week and a half we got a new one. Every time we had questions or something didn't work, the staff would reply within hours and sent someone the next day.

If you were given a nice looking cookie that was made by someone who never washes their hands,…read morewould you eat it? Ask yourself that before deciding to move here. It's lovely on the outside, but the management is unprofessional, unkind, manipulative, and they couldn't tell the truth if it smacked them in the face. We moved out before our lease was up. To all new tenants, good luck.