Had to make an emergency call to Atlas for a failed sewer pump. Brian was able to diagnose the…read moreproblem and get the system back online Response time was great, quality of work was handled in a very professional manner. Thank you Brian for getting us back online in an expeditious time frame. Highly recommended.

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I…read moremanage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work.

For the second time, this company was assigned to my warranty claim for my HVAC that was acting up…read moreand for the second time, I have had to call and have the case re-assigned. This time however, my AC went from making a concerning noise to not working at all while waiting for these clowns to show, on a 100 degree day, with salt water fish tanks in the house. The owner(?) who answers the phone (assuming you can get a human to respond) is super short and rude and acts as though your (return) call is the biggest pain in his ass at the moment. The technician that finally showed up informed me if it was 90 outside, it would be 200 in the attic, so they would need to schedule a morning appointment...it's been a week and nothing. Do not call these people, especially if you have a critical HVAC unit.

Came out over a week ago to look at AC Needed to order…read moreparts. Now they aren't answering emails, calls or returning messages. What a huge waste of time.

Honestly, the best money I have ever spent! Bill was wonderful, I felt safe having him in my home,…read morebeing that I was alone. He didn't try and scam me, which I found with other companies. I can tell you with honesty, after having the ducts cleaned and putting in new filters, our air has never felt CLEANER! I was having a horrible time with dust......... I would dust, then it would be back a few days later. No more! Again, best money I have ever spent on our home. I could go on and on,,,,,, All Air is AWESOME!

Bill found our a/c problem quickly and identified an easy, inexpensive fix that was quoted at 5…read moretimes the cost by another recommended company! It's good to know there are still honest repair people!

We called Gavin at Bullseye Plumbing here in Washoe Valley. He's fantastic! We hired him to fix the…read morebathtub and shower faucets and fix a dripping toilet water valve. Gavin is professional, explains the issues clearly, friendly, and efficient. He stayed well past "ordinary hours" to ensure we had showers and was able to get a little invasive on the plumbing without breaking a single tile. He'll be back tomorrow to see about our tub drain; the cylinder stopper is seized in the pipe and the connector was utterly awful and corroded. EDIT: He was back right on time, did his utmost to keep our costs down, and entirely fixed it this morning. Very nice work, nice man. Couldn't be happier with his work. By all means, look to the local guys instead of the big companies when you can. We'll be hiring him for the rest of our plumbing needs.

Reached out for help with a shower that stopped working. It was only providing hot water. Gavin…read morecame out identified the manufacturer which wasn't obvious and found the correct part which was an odd one.... This is where I give the man, the company 5 stars. Gavin gave me the option to buy the part and self install or he could do it for a reasonable price. In my personal experience most just do it and charge quite a lot. Gavin was exceptional and his business practice here was exceptional. I love having options and in this economy it means a lot. Our community needs more businesses like Bullseye!

Great service and communication. They even came out one time and didn't charge me anything and…read morerecommended a solution for my issue. Would highly recommend.

I had a leaky shower wall valve. I called 4 plumbers for bids. All except Mike said that the…read morevalve has to be fully replaced and it would be around $700 or more to do that, and could even require drywall repair once they leave. Mike said he could rebuild the valve, and the cost would have definitely been under $200 for parts and labor. Because it was the weekend, I had the time, I found the parts, and fixed it so I didn't actually use his services. His competitors are running a racket. I appreciate his honesty. After being soured against another local plumber (leak after their repair and not even willing to discount the follow up service needed), I will definitely be calling Clover/Mike for my next plumbing need.

Was anxious about calling due to the reviews, but glad I called. Tech came out quickly, resolved…read moreour issue, gave us some plumbing advice, and was reasonably priced. Will call again for future issues. Thank you!

Be very aware of what it is you need and how long it takes to fix it if you have Earl's Plumbing do…read morethe job. In fact I would advise getting a quote before they do any work. Otherwise I suggest you increase your credit so you have a way to pay the bill.

We needed some furniture put together and called TM. He came over on the same day and did a…read morefantastic job! Very reliable and honest. I can't say enough good things about him. Thank you!

He came out n gave an estimate at no charge!- I liked him but his rates were high compared to…read moreothers I've used in the past!