Love getting my brows laminated and tinted here! Service is friendly and I've been going back for…read morethe last couple of years.

My second time at Swift, and while the service is great and staff is lovely, this is also the…read moresecond time that the Swift team was late for my appointment. Not to start, but to actually even be there. Fortunately this go-round was only ~5 minutes, whereas last time I called multiple times to no answer and waited for nearly 20 minutes. I opted to give Swift another go because of proximity to home and she did a good job last time, but the ol' fool me once rule is at play here and I don't think I'll be returning. She's a perfectly lovely individual and the wax is probably a 4 star experience, but not being able to count on her being there on time is a deal breaker for me.

About 30 minutes after leaving this review, the owner called and texted me to apologize. I was…read morerefunded and offered a free service to fix my brows. I really appreciate how fast and kindly the company responded. She was very considerate and eager to help me! Unfortunately, my schedule has been so tight I have not been able to go get them fixed so have had to start filling them in everyday.

Kathleen is great at her job. She gave me a surprisingly painless facial sugaring, was nice to chat…read morewith and made me feel comfortable and welcome even though I am considerably older, I'm sure, than her usual customers. I love the inclusive environment and vibe at at Sugar Plum.

The staff members are really lovely people. The setting is pleasant and the work spaces and tools…read moreare all sanitary. They offer a cool drink. And, that's all in addition to a great pedicure!

Gel manicure was done quickly and efficiently. They also waxed my eyebrows and paid attention to…read morewhat I wanted exactly.

Quick service, quality results. Buying a package was a great deal and I can't wait to come back…read moreagain

Sat and waited for a service. The same song played over and over again for 50 minutes. Ended up…read moreleaving. She was doing a waxing and didn't really give a realistic expectation of how long it would take. Really wish I didn't buy a membership.

I've been coming to this place for well over a year now and they are always so nice. I always book…read moreonline and have consistently gotten dip powder on my natural nails. I know that nothing will ever last as long as the first time I got dip bc of how strong my nails were back then but they hold up pretty well every time I've gotten it and the price for service is great. Love the team and will continue to come back!!!

I've only been here once but I liked the pedicure I had. Granted I came with no appointment during…read morea weekday morning right when they opened, so it might not represent what they're like during busy times. The nail tech was friendly, patient, and detail oriented. My gel pedicure lasted very long. The space is modern and clean. I was pretty happy with my experience and would like to try other services in the future.

Came across this smoothie shop and was not disappointed. I'm always down for a smoothie and I'm…read moreobsessed with Erewhon smoothies. I'd say this is a pretty good dupe for the strawberry skin glaze smoothie. It was creamy, not too sweet, and had a really good strawberry flavor. The lady who helped us out was friendly too! They also offer a wide range of skincare services and products. I highly recommend that everyone checks them out!

Delicious smoothies and super cute space!…read more 10/10 Pink Puff - would definitely get again, it's giving Erewhon dupe

I've been going to Radiant Waxing since it was "LunchBox waxing" in 2022. I've seen Crystal that…read morewhole time: I would never dream of going another place! I've previously gotten upper lip done there but I just do eyebrows now: she always gets them perfect. Great pricing, very clean and professional salon, and I am always able to get an appointment when I want. I have and will continue to recommend!

Great service with Anna, packages are very competitive regarding prices…read moreFelt very comfortable

This review, like the other bad reviews here, are not about the quality of sugaring services. She…read moredoes a great job with that. It's about the militant policy and the assumption that her time is more important than anyone else's. This business has all the shortcomings of a large company, and none of the benefits of a small business. I originally was waxed a little 4 weeks ago. April advised that I come back five weeks later. I run a tight and busy schedule between school, work, and caretaking for an ill family member. During the interim my cell phone was broken by the ill family member (dementia) and I had to switch my phone out. When it came closer to the appointment, I looked through my emails and did not see an original booking message. My calendar did not carry over, and I then received a text message 24 hours before the appointment. I was surprised, because most salons will send a booking email and then a reminder before their cancellation policy... something for confirmation at the onset. I showed up on time with a mask on, and wanted to rebook as I had hardly any regrowth. She was immediately angry, telling me that "she deals with people like me all the time." I was pretty shocked. Not only that she was so quick to anger, but that me showing up and using my time (because time is money for everyone) meant absolutely nothing. She angrily said that she pays for the roof over her head with the clients she has keeping the appointments. Good to know I'm just another blank face with a credit card. I have worked in customer service in 5 star hotels, fine dining restaurants, and for companies that have excellent customer service. The basic concept is that both parties' time is important, not just one. Another concept is that I would often choose to go to "mom and pop" businesses to support them instead of larger companies. The understanding was always that if they would be accommodating every once in a while, then I would tip an increasing amount each time, usually topping off at 30-35%. I have always supported service people. But at this business, it has been made abundantly clear that this is not a service oriented business. It is a profit-driven business where everyone is merely a number. She then kicked me out, telling me that she's always fully booked and doesn't need any more money. That was a weird contradiction and told me that she was speaking from emotion, and not reason. If you are nearby or have more flexibility with your time, and don't mind being treated somehow worse than all of the service companies I've worked for before in the past two decades, should you ever take an effort and show up to reschedule out of good faith, then please by all means be a patron to this establishment. But if you are looking for someone who truly values people and honest customer service, this is definitely not the place for you. April doesn't even bother to send out a booking confirmation. I've shown up 15 minutes early to everything I've been responsible in my life: work, school, appointments. I showed up on time this time. Again, didn't even register since I wanted to reschedule and not pay for having two hairs waxed. This has nothing to do with entitlement on my end. I just don't have the time or the patience to deal with people who do not understand the basic tenets of good customer service or the way that the tipping system works in America.... meaning if you extend excellent customer service, you tip an excellent amount. I would have included this appointment's service amount in my tip had I been allowed to reschedule. I only give my money to businesses and people who understand customer service and have the humility to work with people. Hubris is not something I will ever deal with when it comes to paying for a service that is not a necessity from an economic standpoint. If I were to run my own business, and felt overwhelmed, I would at least automate a booking confirmation email or have a booking confirmation template ready to send in case anything happens to a client's calendar, as most people now track it via their phones and various devices. But she insists that everything she does is perfect and there's no room for improvement, and clearly everyone else has a problem. Talk about shifting the accountability and responsibility.

I went here, to get sugar waxed for the first time and I loved it! This space makes you feel…read morecomfortable and safe. My session was full of laughs and I left feeling empowered. I will definitely come again and recommend this spot. Also I love their dog.

I LOVED my appointment with Theo and cannot wait for my next. Theo was so quick, thorough and…read moresweet. I am so happy with my results. Theo had great recommendations and my brows came out exactly as I wanted (and I'm so picky!) A pain free leg and brow wax experience- thank you so much Theo!

super nice and communicative, did a great job and had good deals! also in my neighborhood for…read moreconvenience

I have been going to Adriana for about 8 months, and she has truly changed my life. I struggled…read morewith acne for 12+ years and tried so many different treatments, but never saw lasting results. During my consultation, Adriana created a very thorough game plan for me that included facials, chemical peels, microneedling, and products tailored to my skin. I started seeing results after my very first session, and my skin has consistently continued to improve ever since. I am so happy with the state of my skin now and fully trust every recommendation Adriana gives me. She is incredibly thorough, knowledgeable, and genuinely committed to my skin journey. She also makes me feel so comfortable at every appointment. 10/10 would recommend Adriana and SkinSpirit University Village!

The whole experience from walking in to my treatment with Libby and her recommendations to checkout…read more! She's the best!