I had a friend visit from out of state and we booked massages. I did a deep tissue massage with…read moreCynthia and my friend did a hot stone massage with Gary. Both were amazing and we left feeling relaxed and recharged. I will definitely be back! The spa also smelled really good and was very clean. Nice ambiance! -Francesca

I have never gotten a massage before besides for PT but now I understand why people include this in…read morepart of their self care. I booked online and I had a 1:15pm appointment, but they called me day of and said that they were running behind.And if I could push it to 1:45pm thankfullymy schedulewas flexible. I had Rachel, and I had a very pleasant experience. It's a small suite, but they do the best with making it cozy and inviting. I booked a Swedish massage and had her focus on my lower back. I felt so relaxed and she was kind to make sure the pressure was right for me and that the massage table which was heated was a good temperature. She was very thorough included a stretching which did wonders for my lower back. Even with the soft music going on the walls are paper thin so you can hear the cars and when the next person came for their appointment I could hear them. But overall I had a very pleasant experience.

I went to Kane for shoulder pain due to an injury. He listened carefully to where my pain was, and…read morewhy I was having mobility issues. He worked on my shoulder, releasing that were impeding my movement. I look forward to continuing to see him until I regain full function of my arm.

Shout out to Maddie for making my hair look spectacular on my Wedding Day. I got married this past…read moreSaturday March 29th 2025. My sister scheduled my appointment months in advance, she lives in TN. Cristi used to frequent this salon, back when she lived in IL. I live in WI and honestly just thought my sister would end up doing my hair. She made appointments for us and requested the best person, to do my hair, for my special day. I rarely do anything with my hair. I didn't even have a picture to show, or anything special to suggest. I just told Maddie do whatever you think will look good. I really wanted to utilize my long hair somehow and put up the sides. I brought special rhinestone barrettes that she placed in the back of my hair. The salon was so wonderful they gifted me the best keychain with a ring attached to it, it's beautiful and will hold my car keys. I also loved how the music playing in the background. It was all wedding songs while I was getting my hair done. It brought such a smile to my face and was so thoughtful. My first dance at my wedding was even played, At Last by Etta James. That was pure coincidence since they didn't know that. We also had fake eyelashes put on too and that was absolutely something I will do again. Thank you Octagon for alleviating any anxiety and stress I had on my Wedding Day. Thank you for blessing my day, by making my sister and I, look like movie stars!!!!!!

Taylor Front desk. Super helpful. I'm not the brightest…read morecrayon in the coloring book. She dumbed down the information for me in the kindest way possible and helped me find which package was right for me. Thanks girlfran

I've been serviced at a few different EWC locations; however, it was recently (05/25/2023) my first…read moretime at this particular location. I accidentally double booked, missed an exit when driving to the facility, and ultimately arrived between the two appointment times .I was asked to wait due to their late policy, but I was still serviced. Facility: the facility is located in a shopping plaza area with ample private/free parking spaces. It is directly next door from MOD Pizza. Inside, the facility appeared neat and clean. The restroom was also cleaner than I expected. Service: I forgot to get the name of the cashier at the front, but she handled my double booking issue well. My waxer, Aubrey, was great at what she does. On this particular day I was serviced for a Brazilian wax. She greeted me, we engaged in small talk during my service, and she was very efficient in getting all the hair without causing more pain than necessary. I was so pleased with Aubrey's work that I grabbed her business card on the way out! Wait Time: Appears to be excellent for those that book an appointment and show up on time (which I did not do). Though I double booked and caused confusion, I was still able to be seen after waiting 40 mins, which I don't find too shabby, considering it was right before Memorial Day Weekend. Thankful for how the women handled my scheduling issue, and grateful that I was still serviced before Memorial Day weekend.

If you pay to get your eyebrows cleaned and it isn't through this hair threading method...you need…read moreto get with the program! The technique is smooth, simple, and very quick. Unless you are waiting in line, you are there for 5 minutes, tops. No hustling to get other services either (I hate that. Though I may add, the manager, a male, convinced me to get a membership... but I hate tweezing and there is no way I can tweeze the furry patch I have above my brows... they do it for you!). I felt unlimited cleaning for a year, 11$ a month, was well worth it, so I became a member. Since then the price has gone up :/ :( This location has friendly threaders (is that their job description?) 2 girls in particular do an excellent job on my brows, they know exactly what my eyebrows need just by looking at them! Once 1 of the girls noticed my previous visit took too much off (how did she know!?) They are GOOD that's why. They don't strike up a conversation is why I don't know exactly the days my 2 favorite girls work. With my 1 year membership, I've had at least 2 painful experiences and needless to say, that girl is no longer employed there. *I have to add, you will need to hold your eyebrow skin with both hands during a session, so if you didn't shave or wear deodorant ... well I'm always concerned about that! *Also, they hold the string between their teeth -it's weird but that's the technique. It doesn't hurt but if you have been tweezing you know that familiar sting... but best part is, it's a gentle stroke, and not concentrated on one single hair.

Shapes is located inside of the Gurnee Mills shopping center -- it's actually a mall kiosk and is…read morelocated near the Radio Shack store. The nearest mall entrance is by TJ Maxx. It doesn't take too long to park, walk inside and find the brow bar. Eyebrow threading is the service I went in for. Price was $10 and you can tip on a credit/debit card. There were two ladies getting their eyebrows done when I showed up. The male (didn't get his name) working there soon finished up with his client and moved on to me. He threaded very efficiently and it was virtually painless. I was in and out in under 10 minutes. I should have given more direction on the shape I wanted because they turned out thinner than I like but at least they were even. No frills, especially compared to getting an eyebrow wax at Benefit, which is always my #1 go to. But for a quick fix during my lunch hour, this met my expectations.

I have been receiving Botox treatments for over 20 years and have also worked in the medical…read moreaesthetics industry for 11 years, so I'm very familiar with how a reputable practice should operate. Unfortunately, my experience at this location was deeply disappointing and concerning. From the start, there were red flags. The appointment took an unusually long time for a straightforward Botox procedure, and there was no doctor or supervising medical professional on site--only injector nurses. I was told to return in two weeks for a follow-up, which is not standard protocol for authentic Botox treatments from Allergan. In all my years of experience, I have never been required to come back for a "follow-up" unless something went wrong or the product used was questionable. *The owner responded that she did not find my name so I edited this review to include my name and validate this review. The name is Gregoria L and the visit was this year in May . Based on the results and the experience, I strongly suspect I was not injected with genuine Botox. When I raised my concerns and asked for a refund, I was met with complete resistance and a flat-out refusal. This was a frustrating and unsettling experience. I do not feel confident that proper or authentic materials were used, and I cannot recommend this place to anyone seeking legitimate, professional cosmetic treatments. If you value your safety, time, and money--go elsewhere. *I will be reporting this facility to Abbvie.

I've been coming to ALC for more than 10 years. The services performed are outstanding! The…read moreenvironment is professional and clean. The gals that work there quickly become your friends. I've been working with Ondrea for my skin care and weight loss. I just can't say enough great things about her disposition and care. Then there's Daisy at the front door... can make you smile on the cloudiest days. You will not be disappointed.

shut this place downnnn, the lady burned me with wax and she did not care at all. I am scarredread more

I am a frequent customer at brow art. however I was very disappointed with my last visit. They left…read morepatches in my eyebrows and made my brows uneven. my right eyebrow looks horrific and I cannot leave the house without using a brow pencil. very sad about this

Stefanie is not only an incredible colorist and stylist but she is also an absolute beam of joy to…read morebe around. If you are looking for a new person to be your hair person then look no further. I love how she really listens to what I ask for and always goes the extra mile to make sure I'm happy. Also I convinced my fiancé to get his hair cut by her and now he refuses to go anywhere else. If I could give a million stars for Stefanie I would!

I am extremely disappointed with my experience at this salon. I spent $380 expecting quality…read moreservice and professional results, but instead I walked out with damaged hair and a result I am completely unhappy with. My hair feels unhealthy, overprocessed, and nothing like what I asked for. This experience was frustrating and upsetting, and I will not be returning to this salon again. I would not recommend this salon to anyone based on my experience.

Massage is hard work, it's hard to find a really good therapist, who has been around for more than…read morea few years...if you are looking for a highly trained, caring professional with many years of experience, look no further. She really is compassionate and knowledgeable about pain and really took the time to get to know my body, why it hurts, addressing my concerns, and gives a great highly skilled massage. If you really want to take care of yourself, book a massage, followed by a facial...double heaven. You really will be hard pressed to find better service/skills close to home in Grayslake...even worth a drive if you don't live in town.

Best Massage & Facial of my life. When I left, I was feeling so relaxed. My skin was soft,…read moreglowing an refreshed. I swear the wrinkles were very diminished. I will be back!! Dina was professional, friendly and her expertise was obvious. 24 hours later and my skin still feels GREAT!

We had a rough experience and they beyond made up for it. Everyone has bad days and I appreciate…read morethat they are making it right.

We went there for a friend's 40th.. the salt cave experience was really good…read more. havnt tried their other services though.

Staff are always friendly and competent!…read more Love this location! So clean and welcoming.

Happy there is a new location closer to me! Much more convenient! I've gotten great results. The…read morelaser nurse Erika is absolutely wonderful and I look forward to all my future treatments with her!