Have been with them for only two months and they have continually messed up on insurance policy and…read morebilling. And when asked about the issues, it was never their responsibility, always someone else who was at fault. I have switched companies because if you can't get the paperwork right, how will you ever get a claim handled properly? Josh, thank you for reaching out to me. Talking with you about my situation meant a lot to me. You not only listened to me, but you heard and understood me. I believe you and Cornerstone will be very successful. Wish you the best. It's because of you, your honesty and candor, that I have changed my review and would recommend your agency to others.

Cornerstone provided the 4 point inspection and the insurance company Tower Hill agreed to sell me…read morea policy for insuring my home. Then for whatever reasons the insurance company ordered another inspection and gave me 10 days to fix what they deemed as problems or be canceled. It appeared that neither company wanted to go forward, by they sure got those inspections paid for by my month of premium. My advice...look your insurance company rep in the eye before you send them any money. Make an office appointment. Never again with Cornerstone

This is an excellent Insurance Agency - always prompt in returning calls and messages - Krista…read moreresearches and finds what would be best for you - I highly recommend this Agency.

In short calling Oakes Insur and working with Donna G. Saved me time and money. I highly recommend…read morethis insurance agency.

Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but…read moreI was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.

July 11, 2023 Newest experience: You will NOT believe this,…read morebut Roy Hooker IV's associate Serena actually went in on a Sunday to submit our policy application to Citizens for Property Insurance coverage at our rental. The reason we were rushing at the last minute was because our previous agency let us down. I received a renewal of more than double from the carrier who bought out the one we were with and called to tell that other agency that we were not accepting their renewal offer and requested they shop it among other carriers, to which the agent replied, "Oh, we've got plenty of time for that!" And I replied, "No, not really. I would prefer not to wait until the last minute." Well, they waited until the last minute and maybe thought I would just accept it, I don't know, but I quickly called my State Farm agent Roy Hooker's office and spoke with Serena about seeing what she could come up with. She jumped right on it and got me coverage with Citizens for even slightly less than it was the previous year! Instead of $3200, she was able to secure coverage for $1,500. But here's the even more impressive part: SHE WENT IN TO THE OFFICE ON A SUNDAY to bind the coverage for us before the policy was set to expire Monday morning at 10:00 a.m.! Who does that??? I've worked in the insurance industry for brokers and agencies. I've purchased renters, homeowners, and property insurance for 36+ years. I have NEVER had an agency go to such measures for us. And...last month 6/04/23 State Farm and Roy's staff handled the severe hailstorm damage by helping us file a claim using our Homeowner's policy to get everything replaced or repaired including damage to all 4 of our cars. It could not have been easier! all the way! Like a good neighbor State Farm was there! Again and again!

Joseph was a great help over the last couple of days helping me get my daughter auto insurance. He…read morewas responsive, professional, and went above and beyond. I highly recommend Joseph and State Farm Agent Roy Hooker IV.

If you want a company who will relentlessly spam you, even if you've never interacted with them, as…read morewell as ignoring the supposed unsubscribe link present in their unsolicited emails, then Triton Insurance Group is your place. They even change the emails to use various fake names as they continue to spam you. So, please don't reward their harassment. I can't make them stop, but responding to it just encourages it.

They try to slip things by you when they write a policy so it is cheaper than old policy. Have to…read morewatch them. Guy that answers phone acts like he is doing you a favor . It's his job. They wrote me a policy then 2 months later in an email said Insurance co. would LIKE me to get new water heater. I replied heater works fine, no leaks all good. 5 months later I get a check from the insurance co. Ovation. I call Triton and find out I was cancelled 3 weeks earlier. No calls, letter or email telling me I was or maybe cancelled. Find out I was not insured for 3 weeks. Terrible agency. DO NOT USE !

Jason Kurrack's negligence had our home owners insurance dropped because of failure to report the…read morenecessary changes we made to keep our policy. I had a sneaking suspicion after he started dodging my attempts to call him so I called the company that dropped us and they informed us that he NEVER even tried to contact them to let them know what was going on. They informed me they'd take us back, & directed us to other agents. Beware of this guy. He's careless.

Please do not use this company! We filed one claim in 20 years from a washer pipe that exploded…read moreand flooded our kitchen. They replaced the damage then dropped us from our policy. That is a disservice and not an honest business built on integrity.

By far the best auto insurance experience in over 25 years of driving. The office staff were…read moreinformative, professional, and helped guide me through the transition from my previous company that I was with for over 12 years. After reviewing my previous policy, State Farm saved me over 40% annually with better coverage limits. If you're shopping around for the best insurance rates, look no further!

I recently switched from GEICO to this local State Farm rep in the hopes of having a Direct and…read morepersonal contact point for my insurance needs. I'll be honest, this office has messed up my billing, not been in contact, doesn't answer the phones, and I am currently working on a claim and have had zero communication from them. I couldn't be more dissatisfied with an insurance company. Two stars are only warranted because during my claims process, State Farm as a company has automated the initial disbursement to help offset my repairs. But that's corporate and not the local rep. My advice is look elsewhere.

Beth Woods is our agent. She found us exactly what we needed at a price we could afford. Highly…read morerecommend her and the Barrett Harding Insurance Agency.

From the owner: Our goal is to represent your best interest. We listen first! As Agents & Brokers we "shop" your…read moreprotection to find and deliver the best products to protect your assets at a competitive price.