Our Atlantic Station condominium HOA employed FirstService Residential from 2013 through 2024. Our…read moreproperty has around 350 units. From my recollection and perspective as a homeowner (not a board member), I thought FirstService was fine and not significantly different from other property management companies that I've had experiences with as an owner of different Midtown Atlanta condos over the last 24 years. Those other companies include Bauman & Company, Community Management Associates, Sentry Management, and Beacon Management Services. Only one of those companies stood out as exceptional to me and that was Bauman & Company. Unfortunately, they left the residential property management business long ago. The rest, FirstService included, have all been good and bad in different ways. I've come to learn that: (1) most property management companies could use a lot of improvement and (2) property managers can really vary in terms of attitude, responsiveness, and getting work done. I also recognize that being a property manager isn't easy. Some managers are better than others at addressing homeowner and community needs (e.g., maintenance items, safety concerns). In this regard, I want to give a shoutout to our former FirstService on-site property manager, Eva Woods, and maintenance engineer, Dishalon Johnson. Both Eva and "Dee" were always kind and responsive to me, and resolved all of my concerns to the best of their abilities. Thank you, Eva. You are missed. Dee still helps me out, independently, on miscellaneous home projects. He's the man.

WARNING! First Residential is pathetic!…read more As a condo owner in the Inman Park neighborhood of Atlanta, GA, I wrote to express serious concern about the ongoing elevator outage at Inman Park Village (IPV) Condos which remained in effect for weeks until I filed a complaint. In my opinion, First Residential does not care about their customers and provides inadequate and mean-spirit support services for building residents. Recently, the building's only elevator was out of service for several weeks, creating a potentially dangerous and unacceptable situation for elderly residents, pets, individuals with disabilities, and anyone unable to safely use the stairs. Additionally, the conduct and performance of Resident Manager Dev Simon is awful. Numerous residents reported unprofessional, dismissive, and hostile interactions. Her handling of the elevator matter and other situations was inadequate, and no emergency or fire‑safety protocols for the building have been implemented by her as of June 18, 2026. There is no resident list or plan in place to assist first responders in an evacuation; in my opinion, this is both unsafe and unacceptable. In addition, I saw the elevator situation as a potential violation of the Americans with Disabilities Act as amended (ADA/ADAAA). The elevator has been fixed as of 6-21-2026, but the past and ongoing customer service provided by First Residential is still beyond horrible. I would recommend that any condo community stay far away from using First Residential.

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

Leah Martin is thoughtful and forward thinking. She is a stellar member of this group and I highly…read morerecommend her for any buying or selling needs. If you are looking for someone who will do their homework before meeting with you and your potential homes, Leah is it. She has consistently shown up prepared and works diligently to find you the right property. Cannot recommend enough!

Poor response time. Not professional Doesn't respond in a…read moretimely manner when it comes to inquiries.

Reckless disregard for the federal do not call registry. Impossible to get a straight answer to…read moredirect questions. Even harder to find out who is in charge and get them on the phone.

Have done business with Newburger Andes for over 10 years. First class- super responsive…read more Particularly- David Andes has gone above and beyond what any commercial broker would ever do. Leased over 500,000 square feet of space since 2006. So good I took him to California to help fund space and he came through with flying colors. One of the few partners that I have kept through multiple jobs. Always take them with me. When I have vendor relationships I always consider them to be partners. The expertise is what I need from my partners. Only handful understand that long term. I would give them my absolute highest recommendation.

The team at N/A has been professional and enjoyable to work with. I have history with them from the…read moretenant side and investment side. What they bring to the table is a lot more than what you would expect. I'm continually doing business with the group, and recommend anybody thinking of using them in any capacity would definitely get my recommendation.

We requested contact to have an estimate done and we have not been contacted. It's been over a…read moreweek. No services or appointments are scheduled.

I was recommended a number of different surveyors by friends in the industry, and I chose Survey…read moreLand Express over the others based on their familiarity with my region, our interactions over the phone and their scheduling. Their work was not inexpensive, but it was of the highest quality. The survey that I now have is a work of art and suitable for framing. The Property that Survey Land Express had to work with was a complicated property and a really involved effort. They were timely and the resulting document very impressive. I interacted with Paul and Eugene primarily. and I would use and recommend them wholeheartedly going forward. Frank S

I bought my first home with Karen Tabler as my agent and I will continue to work with her!…read more -She provided me with honest feedback and was completely open to my suggestions when buying. -I trust her feedback. -She's was readily available when I had questions. When you're a first time buyer, there are LOTS of questions. Thanks Karen! -Her special touches. Post sale, Karen maintains a relationship with her clients. She adds her special touches in monthly letters about of events in my town and notifications of city deadlines and savings I should be aware of. Again, thank you Karen! -She put me in contact with a lender and home inspector that were amazing! Friendly people, offering, reasonable prices and again, people I can trust. I appreciated how I could ask these vendors lots of questions too and they never made me feel like a nuisance when asking so many. Overall, when I sell my home one day and buy my next home, I'll be reaching out to Karen Tabler. I not only gained a relator, but also a friend.

We are beyond blessed to know Karen. Her help was crucial for us to buy our first house…read more Besides being foreigners, we were living in Atlanta for only 3 years in the same neighborhood, so we didn't have much experience with anything, really. She was always available, every time we reached out to her with some questions she was quick to respond. She was very patient to explain all the process, and very flexible to work with our schedule. We are very happy with our house now and we her support in the choice gave us confidence to go through.

They were always so helpful and communicative, they walk us through every step of the way selling…read moreour house. They made it as painless as possible. We have purchased and sold a home with them and Andrew has fought for us on both instances. He got us a great deal when buying and also made sure we got the most of our money when selling. I trust them and will use them again when we're ready to purchase again!

Me and my wife just bought a new construction house and sold our old house with NRG and it was…read moregreat! Unfortunately we were not able to sell our house for as much as it was valued over the summer but even in the current economy, Andrew was able to take amazing pictures and videos, prospect a lot, and eventually landed us 2 strong offers. He was able to leverage those 2 offers and eventually went under contract for OVER our asking price. After hearing other stories and other nearby comps, I felt extremely happy with how our situation unfolded. As far as our new build, Andrew held our hand the whole way and helped us through this process. From securing the lot we wanted all the way to the closing and final walk through. Super grateful for the great customer experience they provide.

Absolutely professional, personable, great integrity and hardworking individuals…read more Would definitely recommend sellers and buyers to get involved

The ultimate in professional service from the Buy or Sell side…read more I've worked with them in both capacities with great results!

Victoria Dunn was remarkably helpful selling our home. She worked tirelessly beyond what one could…read moreexpect. She stayed in touch constantly and even helped remove possessions when our home sold. Victoria was a pleasure to work with, making the selling of our home an easy process. I highly recommend her.

HELL ON WHEELS! Think twice before you sign her contract! If…read morefor any reason things don't work out and you wish to cancel she will come after you with a dagger! Victoria Dunn is crazy! She went on a war of words with me because I politely decided to terminate our contract. I was courteous enough to send her an email stating we were not a good fit. She took it personal and said lots of mean things to me and threatened to tell all the Real Estate agents in her network not to work with me. I have receipts!

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!