Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

​Caution: Non-Standard "Teaser" Rates & Bait-and-Switch Tactics…read more​I had a very concerning experience with Optimum First Mortgage. I was initially quoted a highly specific interest rate of 5.123% (a non-standard figure in this industry). Based on this quote, I submitted my sensitive financial documents and authorized a hard credit pull. ​Once they had my data, the rate was significantly increased. When I questioned this, the Sales Manager (James) admitted in writing that the original quote was based on "incorrect input assumptions" and was a "human error." This feels like a classic bait-and-switch: lure the borrower in with an unrealistic rate to harvest their data and credit authorization, then claim "clerical error" to move the price. ​I have officially withdrawn my application and filed formal complaints with the CFPB and the California DFPI regarding these deceptive practices. If you are shopping here, be extremely wary of any quote that seems too good to be true--it likely is. UPDATE TO RESPONSE: Nice try shifting the blame. The data I provided didn't change, but your numbers did. You provided a correct quote, then dangled a fake 5.123% rate to get me to apply, then 'switched' back to the higher rate after harvesting my data. Your Sales Manager already admitted the error was on YOUR end, yet here you are publicly blaming me. This is exactly why I've filed formal complaints with federal and state regulators (CFPB and DFPI). Prospective borrowers: if they quote you a weird number like 5.123%, run. They are just 'capturing the lead' with a rate that doesn't exist.

first heard about CashCall on my local radio station. I decided to call and get additional…read moreinformation. When Jared answered the phone, he gave me a warm greeting. I told him what I was trying to do and he immediately began taking down my information. I asked about the loan terms and different options available. I also asked about credit scores and closing dates. We had a good, long and detailed conversation. He was very knowledgeable and answered all of my questions. I decided to move forward with the application process and over the next week or two, forwarded my financial information to Ana, their loan processor. Ana is very knowledgeable as well and answered additional questions about the loan and where we were in the process. At a certain point, we were able to lock-in the rate which is a good thing. As we got down to the wire, and through no fault of their own, I had to cancel the loan. However, throughout the process, both Jared and Ana was above board and did everything correctly. In summary, I found that both Jared and Ana are a good team and do an excellent job at taking care of their customers. I highly recommend them to anyone looking for an excellent rate and quick loan process. Give them a call, you will be very satisfied! Lu Jackson III

Working with CashCall Mortgage was an outstanding experience from start to finish. Everyone I spoke…read moreto were very knowledgeable and responsive and it was one of the better mortgage processes I have been through. They always took the time to explain every detail clearly and seemed to tailor the best loan options for what I was looking for. I would recommend CashCall Mortgage to anyone who is looking to get a loan.

Thank God for sending into my life- Mr. William Palazzolo! He is a very decent, honest, law abiding…read moreand transparent man. He helped me to be aware and understand the legal process which at times- to me- was a maze. Today, I walk a lot faster, a big grin on my face and joy in my heart because I have been given another chance. God Bless YOU and your sterling company- for helping many like me- taste and live the American Dream. Sincerely & Respectfully, Arlene C.

Quick and easy Very well explained…read moreGood communication throughout the process price was reasonable and well within our range

This is my first home and my first "ReFi", so even though I'm a pretty competent person, I was very…read moregreen, cautious, and nervous about it. So I really did my due diligence when looking for a mortgage company to do my refinancing of my home. I had narrowed it down to the company I currently had my mortgage with- and two others (Interactive being one of them) and was Alex ever the right choice!!! Alex Reyes was patient, kind, knowledgeable, experienced, and EXTREMLY  professional. He went above and beyond explaining (and reexplaining) the processes, and all the legalities associated with doing a Refi. Alex made me feel comfortable and confident that I had chosen the right lender (over and over again! Poor guy! LOL) and he streamlined the entire process (making it SO easy for me to get him what they needed) and assisted me time and time again. I never once felt "handed off" to anyone or "just a number" (especially during these times when I know EVERYONE and their dogs are getting refinanced)... instead, I felt as though he was virtually holding my hand through the whole thing and feel sooooo grateful and blessed he was referred to me. I really can't say enough good things about Alex Reyes and Interactive Mortgage. Best part: I was successfully funded in record time. Clearly, I HIGHLY recommend Alex Reyes and Interactive Mortgage to ANYONE requiring funding or refinancing. "Awesome" doesn't come close to the experience I had with them.

I think they're out of business: Phone has an introduction,…read morethen disconnects. Website goes to an empty domain. Originally it was Winnpointe Dba Interactive mortgage -

From start to finish, Michelle and her team were awesome to work with! She made sure I got the best…read morerate. They were prompt and responsive to any questions I had. I appreciate that they took the time to explain what was happening every step along the way to reassure me and makes me feel comfortable. This team is very organized and detail oriented. I had to change in the middle of the process and there was no questions or hesitation to my request. She also gave me great suggestions to make sure I would not pay additional fees. We were still able to close pretty fast to the original commit date. I worked with many brokers and they exceeded my expectations. I look forward to working again together some day.

I have been trying to get a hold of someone at Loansnap but nobody returns phone calls or email…read more Website is down since Aug of 24. Can someone please reach out to me please. Brian D

Impeccable Communication & Professionalism!…read more Jennifer was instrumental to having our offer accepted. She guaranteed a quick turnaround for closing and was immediately available for help during the entire process! If you look at all her other reviews, it's a no-brainer that you reach out to have her represent you. She's transparent, knowledgeable, easy to work with, and will provide you with as much information possible to make informed decisions. If she's unable to answer your questions, rest assured that she will find someone for you! It's impressive how she maintains the same level of service for all her customers--you won't regret it!

Jennifer was instrumental in helping me purchase my first home. I cannot say enough great things…read moreabout her and how easy she made this process!! She helped me lock in a great rate and helped make any hurdles or bumps in the road as smooth as possible. I cannot recommend her enough!!! Thanks Jennifer!

Thomas was great, not just today but he's helped me multiple times. He's patient, kind and makes…read moreevery visit pleasant. Please recognize his great customer service skills! Thank you!

Always good coming to this location the workers are very helpful and friendly on your questionsread more

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and team have been so wonderful to work with!! Not only are they incredibly knowledgeable,…read morebut they made us feel so comfortable through the whole process. Never once did I wonder if our team knew what they were doing because I was CONFIDENT that they knew exactly what to do. Plus, as someone who likes frequent communication and updates, the team was really great about that. I would highly recommend the team to anyone looking for a home loan.

Came to ask questions about services, got a lot of good information. Great customer services. Good…read morerate loans.

very easy to open an account and the bank representative Angelique was very cery helpfulread more

We started looking for our first property in April but unfortunately with a wrong lender until we…read moremet Brad and his team which ended up being the best thing ever happened to us during the process. I think I would give him 6 star review because of his knowledge, dedication and professionalism. He made our dream come true and turned our previous bad experience into a great memory. I highly recommend Brad and his team if you want be sure that your in good and honest hands. Thank you Brad and CLS Team for making our American dream come true.

I'm pleased to write another review for CLS Financial, specifically for Brad Fish. This is my…read moresecond time working with Brad, and he makes the entire process from offers to escrow incredibly smooth and efficient. His exceptional communication skills and calm demeanor are comforting during the stressful experience of making offers and going through escrow. Brad's stellar reputation in the Long Beach community is well deserved. I highly recommend his services.