Ciara and Bullar are great! Ciara was very welcoming and explained the business process of Milan…read morevery well. Bullar performed my first laser hair removal treatments and was very professional and explained the procedure well. Overall the clinic is clean and the staff are nice. I look forward to continuing my treatments at Milan!

I get my full body treated and the results have been AMAZING!! The staff is amazing and so sweet! I…read morelove coming to this location

Amazing staff all around! They are so thoughtful on their processes. The NP Sonia is nothing short…read moreof amazing. She is knowledgeable on injectables and will give you honest advice without overselling the client. The best part is that they show you every steps and products prior to your treatment. This is how all Med Spa should operate. 10/10

I had a great first experience at Revive Med Spa! I got Juvederm Voluma, and Dr. Vic was very…read morepatient and thorough. He explained everything clearly, answered all my questions, and even showed me the product before starting. He was very caring throughout the process, which made me feel comfortable. Highly recommend!

Fantastic experience, think I've found my med spa home here after exploring a few different places…read more The check in process, care from the providers, and convenience of the whole visit was so nice. Also, their Easter decorations were beautiful!!! Such a pretty office.

Love Dr.Rosy honestly and work. With the new front desk,…read morechecking in and out was a breeze glad they got rid of the old one.

UPDATE I WENT TO TOTAL MED SPA ALLEN AND THEY FIXED THE BOTCHED JEAUVEA I DID NOT ASK FOR, and they…read moremade it look 1000000 times better. I've got over 100 units, have spent thousands between June-July, to get my smooth forehead back. Over night. Woke up, went and got my forehead done, and it didn't work 50 units of xeomin, went back, 2 weeks later, got another 50, went back AGAIN for another 50....Then came to Lux to get the 60 units of Botox (not of something I did NOT want-I specifically asked and pushed for Botox). My body is obviously rejecting the tox's. Xeomin/Jeauvu. So, my original Dr, who I've been going to for 5 years, injected 100-200 units, of xeomin and it failed. So, I ventured out the box to go here. To get Botox. Brooke was great. However, how dismissed I got treated after spending $600 for my forehead to look like this (well over a grand in total) because they wanted to try a "new better product" which I explained i was not comfortable with, but they did anyway...... And now I'm walking around like this, after now, almost 200 units of tox in less than 2 months has been put in my forehead. Is it either of the injectors fault? No!!! Not at all, however the way I was dismissed and told "You need to go to a plastic surgeon that's never happened to a client" like too bad so sad, we will just take your $600 and not even try to help figure it out, or help you. Super dismissed. Botox is my only self esteem, feel good thing. Gross, I know, but to be dismissed so blunt and zero kind of accountability for putting an tox in, i specifically said "probably won't work" promised it would "work better" and not even trying to figure it out after spending that amount, has left me pretty hurt and upset. No one who cares, or is professional says "sorry too bad don't know what to tell you", just really had rubbed me the wrong way. I DID NOT WANT JEAUVEA I WANTED BOTOX. TO BE CLEAR. I don't think she was mean, or rude intentionally or even at all, it's just the fact, I just paid to get 60 units that failed, with a tox i DID NOT WANT in the first place, because of this very reason. I know Botox works, anything else dissolves but they were adamant on jeauvau or whatever it's called. And here are the results, a month post 200 units of different tox (they did 60 units of jevueau) which again, I said I wanted Botox, but kept getting told "this is better" Shouldn't look like this less than a month-a month later-a month later, and that's why I wanted Botox, and not jeauveau. Current pics of "a month post jeauveau" Vs what I looked like RIGHT BEFORE this last injection nightmare. It was smooth, didn't wrinkle or fold like that, not all patchy and botched looking. My forehead looks worse post all this, than it did pre my 3 month touch up (Over the past couple of months over 100 tox's only 60 at Lux). I'm upset because I KNEW a new tox WOULD NOT work, it never does, and I went with the pushy suggestion and ended up with a really unfortunate looking forehead. Barbie doesn't like the word "botched" but that's exactly how I feel with this forehead. And flushed $600 down the drain for this ‍ not ok. My forehead looks worse than it did pre visit. When a customer asks for Botox, do not sway them, I knew this would happen, which is why I kept on pushing to stick with Botox. But "something better" was being used, and it's obviously not better, at all, because it failed. A $600 fail to some nothing, but for me. It is. This was my 3 times a year only thing I do for myself. And I'm left looking bad. 5 years. Never in my 5 years doing this, has it ever looked this horrible, even pre Botox. The suggestion was "go see a plastic surgeon i have no idea". I don't have money to see a plastic surgeon. The only "plastic surgery" I get, which is not even plastic surgery is Botox. That's it. Had we of just gone with what the customer feels comfortable with (BOTOX) then it wouldn't be this bad, I knew immediately the highly pushed one, would not work. If the Botox would have failed, I would have been content, but because a new product was pushed, and not really given the option I wanted. Give the customer what they ask for please. If they ask for Botox, give them Botox. Don't sway them please.

Oh my gosh, I just realized that I posted my positive review to the McKinney location. I actually…read morehave gone to the Van Alstyne location twice & would go again. The staff is very focused on customer service. I enjoyed my facial too!

Shanon is AMAZING! I truly lucked out to have found such a caring, knowledgeable, and honest laser…read morespecialist. I noticed such a drastic difference after my first visit. I cannot believe I waited this long to start treatment, but at the same time I'm glad I did because I wouldn't have found Shanon. Just AMAZING!

Okay I cannot begin to contain my excitement with my experience with Shanon at Athens Laser Hair…read moreRemoval!! The entire process and experience was just amazing!! I had gone to two other salons for consultations and left very confused, this is NOT the case with Shanon. She is so thorough and informative, I left my consultation with more knowledge than I knew I needed! I felt comfortable and safe with her because she took the time to help me understand everything! I chose to do laser hair removal on my full legs and a Brazilian- the actual procedure is a breeze, seriously!! It's really painless, just a little pinchy in some of the boney areas but definitely worth it! She runs awesome specials which make it an even easier purchase! Definitely recommend to all of my friends, 10/10 happy with my experience! Can't wait to continue my current treatments and more!

Shayna is wonderful. She makes sure to cover all the areas so smoothly including Brazilian and…read moreother sensitive areas. Very hiegenic and clean settings and takes any special requests into consideration. Thank you for the great and wonderful service.

I went today. It was really good service. dana did really good job. I really love it her work hard…read more She did it peacefully and like she was so great I love her work. I recommended my laser for the milan laser is really really good.

Katriece's service is outstanding every time I get laser. She is very knowledgeable about her work…read moreand has great memory to make the experience personable. I highly recommend this place because of her.

Came to Ultimate Image almost 4 years ago for laser hair removal since they have lasers that work…read moreon darker complexions and had a wonderful experience with Katrice! Last month was looking into getting laser hair removal for a different area and was happy to see that Katrice was still there! Packages are affordable and the service is excellent!

The personnel at this location are great at what they do, but they can't make a laser do what it…read morecan't, and that's remove grey hair. I had signed up via a phone salesperson who had to know, based on my given age, that I had grey hair, but she did not tell me. The minute I started treatments, the staff was forthcoming and I am certain they didn't know about the phone techniques used to part over $3,000 from me. Nevertheless, they tried. A complete waste of money.

New I would give zero stars if I could. The staff is not at…read moreall helpful. My mom and I were sold packages on a "deal", I was sold a full body package along with face and my mom was sold face, underarms and Brazilian. Out of nowhere I was told my face is not covered, and now I'm being told it was never included in our "deal" and the person who sold us the deal apparently doesn't work here anymore and sold us "maintenance packages" 1. When we were sold these packages we didn't know we were being scammed. 2. If the person doesn't work here anymore how is that our problem? 3. The staff is not being helpful at all with assisting this situation and all we are hearing is "this person doesn't work here anymore." 4. We are first time customers how was this person allowed to sell us maintenance packages? I then gave them the opportunity to let me purchase face with the current 70% off but I was denied because apparently I need to go with the "original deal" again we didn't ask to get a major discount, nor did we ask for a maintenance package. This is extremely disappointing. Highly highly unprofessional behavior from the management. When asked for a refund I was told the services already provided will be deducted at full price which is bs because again we didn't ask for a scammed discount. This company sucks and scams people. Telling us to follow our original "discount" but not actually using any discounts. Don't fall for their tricks.

Customer service, representatives knowledgeable of the products, and being flexible. I had…read moreappointment and arrived 10min late, I was not greeted when I walked in, just blank stares and everyone looking down at their computers. I gave them my name and was told "since you're 15min late"... I corrected her and said I am 10min late. So already from the beginning this place does not feel like they're customer oriented. More of a, we're here because it's our job, type of vibe from the employees I noticed in there. They couldn't continue with my appointment, knowing I come from an hour away, and I won't be giving them my business in the future.

This location holds everything needed in an organized and clean way. The staff is friendly and…read moreknowledgeable and helped me get the best savings for the package I bought. The actual procedure was not painful but definitely awkward feeling. They guide you with post treatment care. All and all the process was easy. Waiting on results, that will show on a few weeks, in order to decide if I will be treating more areas.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.