Not a good manicure... after 3 days it chipped and got a weird brown stain on the clear coat making them look so dirty read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

Zen Nails is truly an oasis. The site welcomes you with classical music and a elegant attire. The interior is strategically modern with a hint of femininity. Black and white decor laces the room, while chandeliers hang from the ceiling and soft white accents grace the nooks and crannies. One of the things I like most about this place is the lack of advertisement, television and gaudy spa posters. It truly sets the stage for relaxation through its classic interior design! While I am typically a loquacious person, I also enjoy the fact that the Zen Nails staff do not force conversation with you. For me, getting a mani and pedi is an opportunity to zone out and I like being able to sit quietly or listen to a podcast during the process. With that being said, I would recommend that the business steps up its game by paying closer attention to details. For instance, the floor could use regular sweeping and mopping. The nail stations could use a wipe down between customers, an organization system for tools and a regular upkeep/upgrade of utensils. Don't get me wrong nothing looked dangerous or completely nasty, but getting your nails filed with a very used nail file kind of takes away from the experience. I'd also recommend that the staff wear a uniform or standard apron. The salon is so far beyond the caliber of other nail places; it exudes elegance. The staff appearance and attire should match the environment of the venue. It would pull everything together and prompt a five star rating from me. All in all, the staff do a nice job with your nails, but their forte is in designing an experience for patrons. I'd encourage them to follow up on the aforementioned suggestions to truly shine! read more

SAVE YOUR MONEY AND TIME NOT WORTH IT! I made an account just to write this review that's how unhappy I am . I came here the day before my wedding to get my nails and daughters nails done . They are an overpriced mediocre nail salon . You are paying extra for the decor and spa music but that's it. The service is by far the worst I've experienced at a nail salon . They do not care about customer satisfaction. For my daughters nails which was just a back mani peti No Gel it was 55$ for a 5 year old. My nails were 125$ and I just got a French manicure with Gell !!!! I will Never return here. My nails are also lifting , hair keeps getting stuck under the acrylic and I lost one nail 3 days after getting them on! They are too thick. The nail tech I went to was Lillian. Just keep looking for anther salon that actually cares about the nail health of clients nails and service . read more

The Zen Nails - Nail is damaged , indentation on natural nail - Nail Salons Near Me - Newark, Delaware

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Had a gel mani pedi on Wednesday. First time using gel for the pedi as I was going to be doing yard work in bare feet and was told this would protect my polish- paid an extra $15 - the very next morning, I was taking off the shoes and a BIG piece of polish chipped off of my big toe!!!!!! $15 extra for this!!! Never again! read more

I had a great experience here! My roommate recommended it to me and I will definitely be going back. The atmosphere is great. The decor is sleek and there is no loud music or TVs blaring in the background. May did my gel manicure and did a great job. She was very quick but thorough and did an especially good job tackling my cuticles. Ultimately I thoroughly enjoyed my experience and will be coming back for a pedicure later this week! Update: I came back for my pedicure and it was the best one I have ever gotten. I haven't felt that relaxed in a long time. They pay great attention to detail and made it a great experience! read more

The only salon I've been to since December 2017! The atmosphere is ALWAYS soothing, even when it's busy. Customer service is outstanding! To top it off, 250+ dip colors were added to an already impressive pallet!!!! read more

Their fake nails looked great, but I have natural nails and can't recommend going here for natural nail services. Something seems off about this place. They have a price list, but they have buckets of gel nail colors on the counter with varying unmarked price points. Somehow, I managed to choose a fingernail color that was out of stock, but wasn't told that until after my toes were painted. My nail technician struggled with English, but upsold me for the pedicure by handing me some poorly written laminated papers that were fastened together. It came with a "free" glass of wine, but I had to ask for it - and so did the lady next to me. The wine was served in a champagne flute glass, not a wine glass. The type of glass doesn't matter, unless you start thinking about if it's important to use the right tools for the job. Maybe I'm mistaken on this, but when the nail technician gathered the creams and scrubs, I didn't see a new application stick being used. I think that the application stick lives in the community jars. I had a different nail technician for my fingers and toes but neither paid attention to detail nor tried to have friendly chit chat with me. There were several moments where I wondered if I should get up and walk out. Like when she didn't really clip my cuticles but went through the motion, when I notices the nail clippers were rusty, when I got the feeling that nothing was sanitized and was only stored in plastic bags to fool customers into thinking its clean, when I had to consistently ask for my nail shape to be even, when she buffed my nails and then removed the polish as the final step before painting them, or when I noticed how the employees didn't talk to each other and it seemed like there was an odd unspoken hierarchy and management kept a very close eye on everything. Tips are cash only. I didn't see a sign, but the business has installed an atm on site to get one last upsale out of their clients. On the phone, I was told that a mani pedi would take an hour, so I thought that the mani pedi would be done simultaneously but no, I was there almost two hours. There was a communication gap with my service where I had to wait for an available nail technician after my pedicure. Yes, I had an appointment, even though walkins seemed to get fast service. I won't be back here. It's been 3 days and now that I've pushed back and clipped my own cuticles, my gel polish looks like it needs a fill. read more

I normally do my own nails but decided to give this place a try after seeing it get attention on social media. Went twice to make sure I was being fair in my review. First time I was pressured by upsetting but overall ok with the manicure I got. Went back to do a pedicure and was asked at least 5x if I wanted to get get. Are my first 5 responses not enough that you have to keep asking? Then there was a communication barrier in the design ask. I decided to make their lives easier by getting something I didn't want. Made the mistake of paying in cash. I didn't receive the cash back I was owed and they swore they did. I don't even have the cash in my wallet that they said they gave me. If you want to try this place anyway, don't pay in cash because there is no proof of anything. Also, don't get a natural nail service because it's absolutely terrible. Never going back. Not sending anyone there. I paid $19 more than what I should have. Just trying to let you all know that you deserve more than what they have to offer.​ read more

The Zen Nails was one of the nicest nail salons I have ever been to. The interior decor felt fairly upscale, and there were real roses. I would consider giving a gift card to this location as a gift, since it really felt special. They have an autoclave for their tools and the tools used on me came out of a sterile package. They did not cut my cuticles. I saw some people complaining about this. Nobody should cut your cuticles. They are there to protect you. Instead they gently pushed back my cuticles so that the manicure would last as log as possible by covering the whole nail. I also noted that most techs wore masks to avoid breathing in acrylic dust and were provided with an extraction fan that also helped to collect dust. This made me feel that the technicians were treated well and that they care about safety. I got my first set of acrylic nails here. They applied tips before coating with the powder/liquid acrylic. However, I believe they would be able to sculpt a set from scratch if requested-- the person next to me had one really tiny nubby nail and I believe they did this for her. They have a huge variety of colors and special effect polishes. I saw cat-eye, chrome, heat-sensitive/color-changing, and holographic effect swatches. I also heard clients requesting nail art, so I believe they can also work with you on that. It does seem that they specialize in gel and acrylic here. My sister got a regular polish manicure and they were fairly quick and efficient with it. I felt that they did a good job shaping my nails to look as elegant and natural as possible (I have fairly wide nails). The nails lasted for weeks and I received lots of compliments on them. I feel that they have good taste and won't lead you astray. The techs are friendly but not necessarily talkative unless you are. I don't mind this since they are efficient and focused. They take appointments and walk-ins. It is run and owned by Asians which I consider a plus. I think the prices are fair but they should be more clear/posted online or something. read more

The Zen Nails - Short, rounded square acrylic manicure (with tips) and gel polish. - Nail Salons Near Me - Newark, Delaware

Been to so many other salons and decided to give this one a try . I'm absolutely pleased with the work , the decor , and the selection of colors . Everyone was super nice and helpful . I am planning on going back when I need my toes done before vacation . Definitely going to become a regular here ! read more

The Zen Nails - Hands down the best salon - Nail Salons Near Me - Newark, Delaware

Bad customer service. They make up the prices however they see fit for that day. Over charge for literally everything and it's not even worth it for the sub par service they provide. They cut you which is never good. Always trying to get over on you. Mediocre service. Not worth the time or money. Nice establishment looks wise for the area but bad service. Better to just find a nail tech you can go to consistently read more

This place is so beautiful and clean inside. I was helped right away and they even helped me pick out the colors for the exact design I wanted. The young lady they did my feet was great and friendly. Brandon, who did my full set, went above and beyond to get my exact design done. He even stayed last closing to finish my nails. I finally found a great nail salon in Delaware! read more

The Zen Nails - Full set, Pink powder by Brandon So in love with this - Nail Salons Near Me - Newark, Delaware

Had a gel fill plus a design with Gabby- LOVED it! The shape was the nicest I've ever gotten with my real nails and she was very attentive! Will definitely be back read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

I need to update this review because everyone needs to know, the spa pedicure comes with wine. What!! Slathered with guava, hot stone massage, and wine. What's not to love? Amy did a fantastic job. Literally the best pedicure I have ever had. LOVE!! read more

REALLY DISAPPOINTED...I read great reviews on here so I figured I would give this salon a try. I got a hard gel overlay with a french gel on top. THREE days, ONLY 3 DAYS LATER and my nails look like this. 4 popped off, 2 are pulling up, 2 more cracked and chipped. to top it off, the manicurist also cut 2 of my cuticles with an unsterilized cutter making them bleed then wiped it off with a towel sitting on the counter and then left the towel there for the next girl to sit down...$60 later and a waste of time and money. would never go back nor recommend this salon. read more

The Zen Nails - 3 days later! - Nail Salons Near Me - Newark, Delaware

wish I would've took a pic before I took them off, it's an all right place but when it comes to getting a design you actually want that's just like the picture, you're not gonna get it. read more

This has been my spot for gel pedis for about 2 years. Initially, I was paying about $40 for a gel pedi and I would do about $10 tip. Now, I'm paying $50 for the pedi plus tip. The good pricing was the reason I stitched from TLZ; because they were too pricey for me. Also, I thought you got $5 off if paying cash. Today I was told it's 5% off the total. That was not how it was a few months ago... idk. It's just too much for me when I like to get my pedi done once a month. Kinda disappointed. read more

This is actually my second visit here and my second time with Lena as my technician. As soon as you walk I. The door you are greeted and directed to your station. This was also my second service with Lena. During the pedicure she makes sure that she's not applying too much pressure and that I am relaxed during the service. Honestly their hours were the first thing that pulled me in. They open at 9:30!!! I will definitely recommend all of my friends and family to this location. read more

The Zen Nails - Pedicure room is absolutely beautiful. - Nail Salons Near Me - Newark, Delaware

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I actually really love my nail tech here. I've been coming here for 3-4 years but I have the same issue every time I come. I make an appointment with my nail tech and I arrive EARLY and I still don't get called back for my appointment until 30-40 mins after my original appointment time. I come early because it is constantly an issue that they take a walk-in right before my appointment time. What is the point of an appointment? Am I expected to wait around all day when I made this appointment weeks ago? It's so unfair because I live SO FAR now and I come here just to support my nail tech, yet my time and money is not respected. I will unfortunately be leaving this nail salon soon. If you come here, make sure you have hours to spare. read more

I went in and I was welcomed so nicely, when she was doing my nails, she asked if it hurt because I have very short nails, as you can see. She was very gentle and sweet, we made small talk which was nice. She gave me some advice to help out my dry ass cuticles, lol. She was very nice and kind 100% recommend and the next time I get my nails done I am definitely coming here! read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

love my nails. Professional environment and great attention to detail. Will definitely be switching to this nail salon. read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

Nice place but they charge different prices everytime I go for a waxing depending on who I get. They do a nice job with manicures and pedicures but don't waste your money on getting any waxing there...they'll rob you and talk about you at the same time. Maybe you should post your prices for all extras instead of having a group discussion when the person is done with trying to figure out what to charge a person. Just because I don't understand your language don't mean I don't understand...it's rude. read more

Was in town on business and didn't have time to get my nails done before I left, so came to Zen, as it was close to my hotel and had good reviews. The establishment looked clean and the technicians were friendly enough, but for a full manicure, I would have expected work on more than just the nails itself. I've never gotten a manicure in Texas where they didn't at least trim the cuticles and use a scrub or lotion of some sort to soften....but not here. Yes, the nails themselves looked great, but I had to go to my favorite place when I got back to have them redone, which definitely defeats the purpose of getting a long-wear manicure! read more

The decor is lovely and they do have a wide selection of polish choices. Unfortunately, the service I received (just a gel removal and basic manicure) was highly lacking. I was also accidentally cut with a tool that did not come out of the sterilizer. They did have me in and out in under 20minutes read more

Great nails. Great prices. Posh salon, very clean. I love going here to get my manicure and pedicure

I love everything about this nail salon. Daniel and Lyndsey are the nicest, most professional and kind nail techs I've ever interacted with. My nails are always flawless and they always go above and beyond in each and every service. It's a hidden gem, ladies (and gents!) read more

My husband and I love going to this nail salon. I have been trying to get my husband a pedicure for more then 13 years and he would never let them until we met Lily and TT those girls are the best in the pedicures and manicures they are so fun. We have the best times when we see them both. I will never go to another nail salon but here. Thank You!Lily and TT for your services. My experience here has been the utmost best. Again Thank You! Lily and TT read more

The place looks like a palace, clean and tranquil Mindy took her time and did a great job Plan on going back for my pedicure on a regular basis Would gladly recommend this place ! read more

extremely disappointed in these. i kept asking for rounded tips, they feel very sharp and the edges are very square - not what i asked for. they also did not touch my cuticles. i paid $44 for these plus a $10 tip. will not be returning. read more

The Zen Nails - dip powder and tips - Nail Salons Near Me - Newark, Delaware

Update: I've been to this salon a few times and normally I've had a good experience, but this last time was beyond bad...like zero stars bad. I requested the same nail technician I've been seen by a handful of times and she is normally very good. I am providing two stars to average out my good with the awful experience. My nails are tore apart, very sore- as my mani and pedi were very roughly done. The gel was filed off with the electric drill/ file way too much and she took off my actual nail. She was very rude this time as well. I usually get their organic pedi, there wasn't even a choice. She didn't ask what I wanted done, just started and did her own thing. I mentioned which pedi I wanted and she looked at me like I offended her and still did a regular pedi. Toes were cut super short. I said "just a little. Just a shape up". Nope. She cut them all down?? My mani was the same. Nails are red and soft. My long, healthy nails are gone. She cut them down too. I asked for a trim- "just a little" I said, an she cut off almost the whole nail:( Id like to think she had an off day; however, my nails are now ruined for weeks/ months till they grow out because of this experience I am so upset. (Update: nails, mani/pedi, all chipped & peeling up. Terrible job. One star now.) read more

Terrible experience. The atmosphere does not match the service you receive. Maybe they feel some kind of way about service for black women. We were finally seated and the only thing the tech said was, "move you feet over bowl!" Didn't utter a single word and began working very quickly. We had to ask the types of pedicures they had. I simply asked if I get the little massage machine, she replied with such annoyance, you get it later! She then turned to the other tech that was giving her customer the ultimate pedicure experience, began speaking Chinese and rolling her eyes. My daughter didn't even get the additional service with the sports pedicure. I am so disappointed and could go on, but it's sad that you come in here, spend all your money expecting to have an enjoyable experience all to get treated shitty. Worst bday gift ever for my daughter. read more

I have never been to this place before and loved it!!! I was able to walk in on a Sunday at 4 PM and receive the following services: SNS Manicure, a Gel Color Change on my toes, and a Eyebrow Wax. My SNS Mani was a beautiful ombré! Thank you Lyndsey!!! I am very happy to recommend your nail spa to anyone read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

The only place I'll go to for my nails when I'm at school! Super friendly staff, beautiful salon, a little pricey but definitely worth it. read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

This is amazing! We go to UD and we're looking for a place to get rush nails done. They were so sweet and nice and did an amazing job! Definitely going back! read more

The Zen Nails - Nail Salons Near Me - Newark, Delaware

Started going there late last year for spa pedicures. They always did a great job and was always a relaxing experience. The one package included a glass of wine. Place is very clean. Good atmosphere. Just started getting acrylics 2 months ago and again they do a good job, the only reason for a 4 is the prices seems to change each time I go in. read more

Wow. I walked in and was taken completely back. It truly looks like a spa. You honestly step into a different experience. The salon is pretty big and set up extremely nice. The pedicure was so nice. Definitely not your average. There are many pedi options to choose from. Some of which include a beverage. They all have nicely embroidered smocks on. It truly is a different experience. The mood lighting and music in pedi area was great touch. I also received a gel mani- Amy paid great attention to detail for both mani and pedi. I was a walk in so there was a bit of a wait time. But the waiting area is pretty plush, so I didn't mind as much. The salon vibe gave me a feel of some of the salons I've been to in Cali. I was glad that they stayed open until 8 as I work in philly and it's hard to get to places before 7. Marketing is fun, as you'll see little stickers to follow their IG page at each station. Will return read more

Zen Nails was not Zen. The first lady that took my friend and I to the chairs for our pedicures appeared very unhappy. She didn't smile. She looked as if she had such an attitude. She was not attentive. We had to wait for the tubs to be filled with water. My water was extremely hot. She didn't turn on the massage chairs. We struggled to figure them out and at no time did she assist us. We were not offered any drinks or educated on the type of pedicure services that they offered. She made my friend hold his legs up off of the rest stand while she filed his feet. Both our feet hurt from them cutting into our cuticles. I've had many pedicures and this one was not good at all. Even the paint job was not good at all. I was so disappointed . read more

The nail techs are late to their appts or they don't show up at all. They make masks optional, with a very small waiting area & the tables are too close together read more

Don't waste your time. Very very overrated and overpriced. They act as if you are doing them a favor because. Even with an appointment I had to wait an hour. Don't waste your time there, there are so many other good places around here. read more

Sooooo this place is an actual gem. Literally 15 people work in here and everyone is good at what they do. THEY HAVE A PEDICURE MENU PEOPLE!!!! Literally the best pedi I've gotten like EVER. I got my feet massaged 5 different times and my feet feel like a baby's ass definitely number one in my book! read more