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    Theater Advice

    4.7 (14 reviews)
    Closed 10:00 am - 5:00 pm
    Updated over 3 months ago

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    5 years ago

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    5 years ago

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    David H.

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    11 years ago

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    8 years ago

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    8 years ago

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    David H.

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    9 years ago

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    David H.

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    8 years ago

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    11 years ago

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    15 years ago

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    8 years ago

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    Ask the Community - Theater Advice

    Review Highlights - Theater Advice

    David even changed out my projector (at a lower cost to me) as he knew I would be happier with the less costly unit.

    Mentioned in 10 reviews

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    Best Buy - Frisco

    Best Buy - Frisco

    2.2(175 reviews)
    4.0 mi
    $$

    I had a great experience at this Best Buy! I popped in one evening early last month to pick up a…read morenew Apple MacBook Air 15 inch in Starlight after seeing they had one in stock online. I was directed to the Apple section upon arrival and a gentleman was over in no time to help me. He went and grabbed the last one from the back for me, rang me up and I was in and out in less than 10minutes time. Talk about efficiency! Little miss impatient can't stand wasting her time ;) Service was exceptional. Based on my experience I'd have zero reason not to recommend. I love Best Buy pricing as it's always competitive which is great when you need an item asap and don't feel like waiting for a delivery or needing to shop around.

    Best Buy becomes Worse Buy: My wife and I bought a new PC and printer there on Tuesday evening…read more Printer was out of stock except for the demo model. We were given a choice to pick up the same model printer at a different location or have it shipped. For $5 more it could be delivered the same evening. We kept the extra $5 and accepted delivery the next day. Wednesday came--no delvery, no notification. Thursday came--no delivery, no notification. My wife goes to the Frisco store today and finds out it will not ship until December 14th. Meanwhile, the store now has two in stock. Can you give us one of those? We have our sales receipt. No mam, you must buy one here and we'll refund the purchase when you return the one in transit. That's our policy! So said the store manager. What a rook policy and deceiful bunch of .... Geek Squad employees were OK. Only bright spot in the store.

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    Best Buy - Frisco - Big TV

    Big TV

    Best Buy - Frisco
    Best Buy - Frisco

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    K-O Electronics - Testing the new led array.

    K-O Electronics

    4.3(9 reviews)
    12.8 mi
    $

    I'm posting this just as a forewarning that this business no longer works on audio equipment…read more Despite being listed as a Yamaha Authorized Service Center. We had lightning hit our property which took out a bunch of electronics including our Yamaha RX-V 683 receiver. Web search indicated these guys as a service center and the reviews were positive. So I loaded up and headed that way as I had another errand in the same neighborhood. Lugged the unit in, set it on the counter where the man (owner) said "What you got there?". "My dead Yamaha AV receiver.". "We don't work on audio anymore.". Hmm. Geez. Most of their reviews are for audio stuff. He said they really only work on TVs now. Posted as a PSA. Call before you haul. And they need to get their listing on Yamaha's Service Centers page removed.

    These folks are fair and honest. If your tv can be repaired, they can do it at a reasonable price…read more All the costs and risks are explained up front. If it can't be repaired, or it's simply not worth it, they will let you know. I had Josh (I think that was his name) replace the lcd array on my 72 inch Sony TV. It cost me $500. Replacement of that TV would have been over $2000. As an added bonus, he reinstalled my sound bar and subwoofer in the way that it should have been installed from the beginning and the sound is 100 times better. I cannot recommend this business in any stronger terms. Check with them before you throw away a TV that can be saved.

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    K-O Electronics - Located at the corner of K ave and Summit

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    Located at the corner of K ave and Summit

    Samsung Experience

    Samsung Experience

    2.9(10 reviews)
    4.6 mi

    My wife and I purchased new Samsung phones. We needed assistance with the phone transfer. We were…read moresomewhat stressed when we arrived after dealing with another retailer that refused to help us with the transfer. Luis greeted us and offered to help us with the setup. He assured us that he would guide us and show us what to do every step of the way. He was very knowledgeable and talked us through the setup process. Luis was awesome and he handled the process with ease. He was very friendly, professional and answered all of our questions. We love our new phones. Thank you Luis for providing us with excellent customer service and a great Samsung Experience!

    Poor Communication & Frustrating Experience for a First-Time Samsung Buyer…read more I've been an Apple user for over 10 years and finally decided to make the switch to Samsung with the launch of the Galaxy Z Flip 7. I preordered the Coral Red 512GB model on July 15th, excited to try something new and expecting a smooth process--especially since I ordered early. Today is the official release day (July 25th) and I was shocked to see that people could walk into the Samsung store and purchase the phone immediately, while my preorder was showing a pickup date of August 1st--nearly a full week later. This left me confused, frustrated, and honestly wondering why I even bothered preordering in the first place. I contacted Samsung support, and their only solution was to cancel my preorder and reorder at full price, losing all of my preorder discounts and Klarna financing terms. No one could give me a clear answer as to why my pickup was so delayed. It wasn't until my wife called the Samsung store directly that we finally got the truth: Samsung is fulfilling preorders in waves, and since I ordered on July 15th, I'm part of the second wave. They are currently only fulfilling July 9-11 preorders (Wave 1), and mine will be processed and ready for pickup on August 1st with the rest of the July 12-15 orders. That would have been totally understandable if Samsung had communicated this up front. But there was no clear explanation in my order confirmation, no heads-up emails, and nothing from customer service--just radio silence and vague timelines. I shouldn't have had to hunt for answers or feel like a lesser priority than walk-in customers just because I preordered a few days after launch. This experience has put a sour taste in my mouth as a new Samsung customer. It made what should have been an exciting switch feel messy, confusing, and disorganized. If this is how early, loyal customers are treated, I will never preorder a Samsung product again. Do better, Samsung. This rollout was a communication failure from start to finish.

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    Samsung Experience
    Samsung Experience - After how long I gave up not being answered and while driving to store

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    After how long I gave up not being answered and while driving to store

    Theater Advice - electronics - Updated May 2026

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