My two-year-old has made remarkable progress in his speech. I am incredibly grateful to his speech…read moretherapist, Juan, for creating a positive and enjoyable learning environment during his sessions. Additionally, I appreciate the office coordinator, Deana, for simplifying the scheduling and communication process with our insurance provider, Tricare. I highly recommend this location for speech therapy. We will definitely miss them as we move!

I have been going her the past few months and I am very happy to see the progress in my daughters…read morespeech- I stay in sessions to learn and they give me great skills to bring home and work on with my daughter! I'm very pleased! Thank you teamworks for your time & energy

Unprofessional Supervisors and inexperienced BI (behavior interventionist) are at this location.read more

Chelsea has been an incredible resource for our family. She listens to our needs, has clear…read moreguidelines on next steps, and keeps us informed on how to get there. What I've appreciated the most from her practice is that she listens to my husband and I and values our feedback, preferences, and ideas. It is clear that Chelsea values us and has our best interest in mind.

Chelsea is incredible!! She care deeply for her clients and is very experienced in treating…read morebehavioral issues

My son started with ICAN at 2021. It's an absolutely A+ provider. Dr.Torabian and her team listen…read moreand pay their great professional attention to my son's needs. They really care! Our therapists from ICAN are not only well trained, they are also creative. My son and our family trust and love everyone from ICAN. Thank you Dr.Torabuan and your team for your wonderful services and care! We wait and expect ICAN grow and expand to provide more services in South Bay Area!

The owner is absolutely insane. I wrote a review and she made a huge fuss about it, even…read morethreatening to put her attorney on me for defamation...for writing a Yelp review. She reached out to Yelp to have my review taken down, and Yelp took it down saying that my review didn't contain enough detail about my experience with the business, so here it goes... My son was supposed to receive services from this business, but there was a delay. When I called the business to discuss this matter, I spoke to the owner Saba at length. Throughout that call, she was very rude and unprofessional towards me - including cutting me off, not letting me speak, not answering my questions directly, and being just plain rude. Based on that call, there was no way in a million years that I would ever let her meet my son. So there you go. If anyone wants any additional details, let me know! ******************** The below is written in response to the comments entered by the owner below: Her comments only reinforce all that I have said. She continues to state that "we NEVER even saw you or served your child". Duh...that's exactly what I said. And this is exactly what I went through when I talked to her on the phone. We went round and round in circles, and my concerns were never addressed. She just doesn't get it. She reported me to her attorney, but her attorney never contacted me. Why? Perhaps because writing an honest Yelp review doesn't constitute defamation. And she also thinks this constitutes cyber bullying. Do you really want your kid with special needs to receive services from someone that thinks a negative Yelp review is cyber bullying and defamation of character? I know what my answer is.

Kristen Petrick has been an amazing blessing to my son Christian. When Christian was diagnosed with…read moreautism I was a bit lost didn't know where to start and I'm so grateful for Kristen becuase she went above and beyond and built a strong bond with Christian. Thanks to her leadership and her passion and dedication Christian was able to work on his goals and he met them. From non verbal my son qualified for to be on mainstream and I don't know where Christian would be today if he wasn't for Kristen and her team. Thank you for your patience and your kindness. Highly recommend Kristen !

I am an OT from Germany working with Kristen for almost 2 years now and she is incredible in her…read morejob. She loves what she is doing and gives all her efforts to the kids. Together we taught a 6-year-old boy with Autism how to ride a bike and how to tie his shoes. He is also able to prepare his own little snacks and meals now, f.e. he can make his own PBJ Sandwich. He is able to write his name and all the letters of the alphabet, since Kristen worked with him on these tasks. I learned a lot from her as well. She showed me how to deal with the behaviors and tantrums and she showed me how easy it is to work and to teach new skills during the day. I love that she works on chores, dressing and all the things that make life for the kids easier and more independent. She is well organized and always thinks two steps ahead.

I cannot say enough about FirstSteps for kids inc in Walnut Creek. They literally changed our…read morelives with our angel. Our son needed help learning, and from day one my wife & I were greeted(By Katie & Sam) with a smile and supported by them(entire Team) in such a way that I tear up sometimes just thinking about it. I feel so fortunate and lucky that we have had the honor of benefiting from their services, it really is a blessing. Everything about this team is extraordinary; they are courteous, they are well organized, informative, knowledgeable, courteous, genuine, professional and caring. Our son has learned so much working with the Team (Amanda, Ashleigh, Estefani, Sam, Samantha, Katie, Jaime, Courtney, Ariana, Solemon, Lisa, Diane, jennifer and Alyssa, from my wife and I, THANK YOU!!!

(Part 2 continuation)…read more Once again I had expressed my concerns with our new BCBA, Amber and she suggested we all meet for a meeting in person (Clinical Regional Director, Wai-Ling would be virtual since she is in Alhambra) BCBA, Amber and Program Manager, Ariana and myself to address my concerns and she would get back to me with a date and time. It turns out it would have to be virtual. We had the meeting and right away the Regional Clinical Director stated "we will not be going to be reviewing details of prior concerns" but she wants to review an agreement they drafted. They should have had in included along with all the other forms when we first became clients. Basically it was an agreement that was probably made up right before the meeting and whatever was not on the original agreement that I had signed in the beginning, they just added it to this made up one. Basically they went behind my back and thought I was going to sign a made up agreement. Their service agreement says one thing and they do another thing. Then the Program Manager, Ariana calls one of our RBT's to tell her that we will no longer be a client just so she doesn't come to our home blind sided. I'm surprised they were able to communicate that. First of all she shouldn't be discussing anything about us since they take everything so secretly. Then our BCBA, Amber sends a message to all our RBT's not to be discussing and scheduling or instructor questions with me (once again behind my back). I can say whatever I want at my house. If they have that rule for their RBT's in the center, that's fine but do not tell me what I can or can't say or do at my own house. I reached out for help and support but all I received was stress. Every night I would go to sleep (especially Sunday) and have so much anxiety just thinking what's going to go wrong the next morning. I regret our former ABA therapy recommending clients there. It's difficult enough having to see your child go through ABA and they just made things worse. It's sad how the RBT's get attached to their kiddos and they don't even notify the RBT's when their last day is with their kiddos. They have no heart and don't care for the kiddos and should not be running a business. The RBT's are just a number who have no say and are treated like slaves wasting their time driving from place to place since there are so many mistakes made by the scheduler and the company only cares about making money. Seems like the parents they have as clients are just treating it like a babysitting service. Last but not least, our BCBA, Amber emailed me (the night before) talking about our RBT, Caitlin's last day will be Friday (the next day) knowing that this was approved a month ago. Talk about last minute and no communication. Caitlin (RBT) had thought all her families were notified with enough notice, but not with her kiddos she was assigned with (Amber) BCBA. Caitlin (the original director) needs to come back ASAP or else they are going to bring that company DOWN! FIRSTSTEPS needs to take the first step and GET IT TOGETHER.

This is a great opportunity for anyone who wants to work with kids or gain more work experience. I…read morehave been working for ABSI since August 2020 and have enjoyed my time with the company so far. Supervisors and staff are so easily accessible, supportive, and understanding, and working with these kids is extremely rewarding!

Working for ABSI has been a rewarding experience for me. The management is supportive, encouraging,…read moreand compassionate. I received great training that has made working in ABA an enjoyable experience and helped me to become a confident Behavior Interventionist. I love the work we do and the people I work with!

Our child was a late talker, so we did our research and found East Bay Child Development Center…read more(formerly PLTA). From intake to our final class, the staff made sure that the scheduling process was a breeze, and that visits did not fall short of expectations. They have an excellent staff dedicated to your child's development, and the office is pristine. Not just clean; very well kept. I noticed that there wasn't one tear on a book or broken toys. They put lots of effort into upkeep, knowing well that toys and books can take a beating with younger kids. East Bay Child Development Center has terrific speech therapists and therapists specialized in helping in all other types of child development, including but not limited to physical therapy, etc. We went through 2 different speech therapists and 1 or 2 therapy students which was a little harder for our son to grow accustomed to because it would take him awhile to warm up (which I've learned isn't unusual for any development therapy center), but each therapist tried their absolute best to ensure they were giving him the utmost care and attention.

They failed my son after 3 session. Excuses that he doesn't listen, he runs fast that worried about…read moreyounger children there. That speech is not a good fit for him, that his sister runs around the hallways exploring toys and opened doors of offices, about me get a phone call so they discharged him from services. This is racism and discrimination by the way ladies I want to give you suggestions, your office needs a new administration, organisation and functionality. Everybody there seems to go everywhere, I don't know if these people work here are they clients. The back door to the outside was open, this is called dysfunctional. The office receptionist was like his first day to work, confused and looked around like a lost boy. There four people by office were speaking loud and chatting. They failed my son years ago when he was younger because they said he was not ready for speech when I just changed my insurance to get accepted to come here. Now he's 12 years old saying he's not a good fit. Shame on you to say that to me. You can't discharge him that's illegal. My son is trying with his speech and he has rights in California to receive speech therapy any age. Discrimination by the ability, then age, what's next because his sister running around the office and also I was on the phone? For that lady who spoke with me today over the phone couldn't wait on me. And making me feel like I was being fired from the job, she sounded rude and said my daughter was running around the room and I was speaking loud on the phone so the excuse to fail my son. Then changed her words saying he's not a good fit and he runs fast and wants to push the kids. She needs to find more excuses for her to dismiss him. You don't know how hard and challenging to be a mother of autistic kid. I finally thought I have him his speech going and then you locked me up like shutting my mouth. Go see if your speech therapist is the one who has the problem. She too lazy to give speech therapy or has a lack of skills. This is Shameless and discrimination.

STPS has been a god send for us. We've been utilizing STPS for 2 years now and have seen great…read moreimprovement in our son's sensory needs. Lauren has been instrumental in teaching us and teaching Miles how to listen to his body in order to gain regulation skills he could not access previously. I cannot express how blessed we are to have STPS and especially Lauren in our son's corner. We just started using their BT services - Vivian has been amazing and understands our son so well. They've also been instrumental in getting our son well regulated in a higher demand environment where is being academically challenged to his actual abilities (above grade level). Do not look any further, STPS has amazing professional clinical staff who know kids and have a naturalistic implementation of their therapies.

Excellent care for your child's needs! We cross a bridge to come here at it is WORTH it! I was…read morelooking for OT for my child and it has been very difficult to find a company. Skilled Therapy Play Services allows us access to in-person services, personalized treatment plans, and so much practical home advice! They also have ABA services! I can't express how much my child has improved with the addition of OT and I highly recommend their company to any family looking for services for their child.

Autism Behavior Services is a really great company to work for. I have worked in other behavior…read morecompanies and ABSI is by far the best one. I would have problems with scheduling and management and here at ABSI everyone is very helpful and you get hours that are based on your availability. They are very flexible and always help out with whatever they can! Training is paid and they make sure you have all the materials you need to be able to work 1:1 with an individual and their own set of goals. I would recommend this job to everyone!