I always liked this pace in the past. My daughter has been receiving the therapies at this location…read morefor many years. Unfortunately, today I can't post a good review. My child with autism was recently discharged from the speech therapy solely because she reached an age cutoff. (she is only 15), despite her clear and ongoing need for speech and communication support. Speech therapy is a long-term necessity for autistic children, not something they "outgrow" at specific age. The age should never be a factor in determining whether an autistic teenager receives speech therapy! All autistic children/teenagers are at different levels when it comes to speech. The fact that even the owner of the company was not able to help is incredibly disheartening. Dropping a child from therapy due to age rather than her actual progress is unacceptable and unethical! The therapist just handed me a piece of paper with a list of places to call that offer social group settings for my child which I did has not been successful. Most of these places that I contacted have long wait lists for speech therapy. So now my child is stuck, I am going through a lot of hassle and stress, and Speakeasy is a big Disappointment! This company is failing the autism community, unfortunately!

My son has been seeing Ms. Jess for occupational therapy for a couple of months now for some…read moresupport with sensory issues and self-help skills and she has been nothing short of amazing! My son looks forward to seeing her each week. I love that they use neurodiverse-affirming play-based therapy techniques, so the kids are active and engaged. My son is already making progress after only a short couple of months. The office staff is always very helpful and kind as well. So glad we were referred to this therapy center.

Maria and her team are amazing with my 2 year old. We have been through many therapists in the…read morepast, and they've all been very cookie cutter. I felt like we could get way more out of our therapy. I'm so happy we found The Speech House! My son receives speech/feeding, occupational, and physical therapies. We could not be happier. The therapists are exceptional at tailoring your child's therapy session to the child, and not just doing a cookie cutter session. My son LOVES going to therapy and LOVES his therapists. Everyone Maria hires lives up to her standards of being helpful, effective, genuine, compassionate and knowledgeable and we appreciate that. Thank you Speech House for seeing the able, not the label!

HORRIBLE STAFF & OWNER. THEY WILL SCREW YOUR CHILDREN OVER. RUN!!!!…read more Hi Lorrie, We have waived the fees for the evaluations because of the situation so you will not be financially responsible for the evaluations that were already conducted. When Colleen informed you that the boys are "good to go," she was referring to us having a script and having all paperwork completed. We are out of network and you know this information as you have received services with us in the past as well and you know we are out of network. INFORMATION FOR PARENTS: My son hadn't been at Speech House for a long time. The owner (Maria) took a 2-month break. We had a 7-year treatment history with her. After her request she rarely answered emails. I tried to start services again, she would say we could start soon, disappear again, and then lie about not getting emails. This was not only affecting my child, but incredibly disrespectful. I finally gave up. Over a year later the occupational therapist for BOTH my boys tells me she is transferring from her current company to Speech House in 2 months and transferring clients with her. She been our therapist for years. This is when I'm also told the owner (Maria) now has an army of office staff. I realize she's been spending her time creating a puppy mill business. This was her concern instead her clients. I'm also offered speech again with us moving over, but with a different therapist. For the next two month's the OT keeps telling me everything is "good to go" according to Speech House. We are asked to get referrals from our pediatrician and provided our insurance information. I'm never contacted further by the office. Then the day before the change my insurance calls to let me know this company is OUT of network THE SAME DAY authorization is sent by Speech House. Knowing this beforehand they said nothing. They waited until the day before the change to send this to our insurance! Later the owner (above) attempts to blame parents for not knowing who she is currently contract with for insurance. At the time when my insurance called, I immediately reached out to the Speech House. They casually offered to switch to "cash pay" for $600 monthly, like it's no big deal. I was placed in a horrible position. Do this or loose services. You can wait a year or more to replace lost therapy. I have two boys and two different therapies now at stake. But I had no choice but to decline cash paying. Only then did they offer to do a letter of agreement with my insurance so they would be paid as "in network. But they wanted me to do it for them. I stop my workday to spend hours dealing with the situation. Our insurance then advised I could not negotiate an agreement on behalf of Speech House. Plus, the current authorization must be canceled. A letter of agreement cannot be done if out of network service is authorized. I call Speech House again and provide this information to contact our carrier directly. I get an attitude as if I'm putting them out after putting me in this situation. An approval response is 10 days. I'm told they will handle this. Our OT then calls the office as well to follow up and was discouraged from being involved. Two weeks later I get an email telling me to approve the previous authorization again, which I remind them that's approving cash pay and a letter of agreement was to be requested. The next week I'm sent another email stating BOTH my children's spots for OT AND SPEECH were given away and have a nice day. I was shocked. The owner then explains they are not "obligated" to do a letter of agreement, but they will not send me a bill!!! Then I realize a letter of agreement was never requested with our insurance. They just kept pushing for an authorization to cash pay and then canceled my boys services instead. They also cannot legally send a bill when we NEVER had services with Speech house AND the speech therapist never saw my son. If you enjoy dealing with a company who is dishonest, rude, has no accountability for their actions, runs a puppy mill for money over children, dealing with the owner Maria who has no moral compass, being blamed for their negligence, or screwing over your special needs children for at least a year.... this is your place!!! Thank you for being so amazing Speech House!!!

I don't even know where to start ... My twins started therapy at 4 months old, straight out of the…read moreNICU, up until they were almost 2 years old. I was amazed of how much care Kids Therapy Place put into their services. All their therapist were professional, experienced and took pride in their work. I had the pleasure of working with Nick, Jona, Jen, Kaila and Devin. They weren't just caring with my twins but also with me- cheering me on every step of their progress and proving comfort when we had obstacles. I would highly recommend Kids Therapy Place for your therapy needs! Thank you, for all you did!

Kids Therapy Place is so great. My son has loved all of his therapists and the owner is so great to…read morework with. It is convenient that they can come to you in-home. I highly recommend them.

Today we met with Ms. Kaylee for an intake, for reference my daughter is 4 and a half. Kaylee asked…read moremy wife and I some questions and then conducted the assessment with our daughter, in all, this took about 40 minutes. I want to give a shout out to Ms. Kaylee for having such positive and fun energy with our daughter. It was a great experience and the space was clean and inviting. Turns out our daughter does not need services and we were told to return with any questions or concerns. Thank you speech therapy center for excellence.

This happened about two months ago…read more Went to my 2 year old son's appointment at 9am, my husband came with us (who came straight from night shift work) since it's our son's first speech appointment. The frontdesk checked us in. I was wondering since my son is a new patient, no paperworks was given but I didn't bother to ask. We patiently waited then I noticed couple of patients was called and there we are still waiting. My poor husband was taking a power nap while waiting. Then my son started to get bored. It's 9:35am, so I went to the frontdesk and ask. She went to the office behind her and spoke to the therapist. Front desk lady came back and said the therapist's computer is broken that is why they have not called us and would like to reschedule the appointment for next week. I'm like what?? I called my husband and he got frustrated. He should be sleeping by now. And my poor son should still be sleeping. We came for an early appointment. Be professional if you are professionals. We asked for the therapist so we could talk to her. When she came, she just said "Hi. How may I help you?" I was thinking really you don't know what is happening after the front desk already spoke to you? And you in the first place should know you have a patient that you are seeing at 9am. But being a professional myself, I controlled my emotion and just introduce myself, my husband and my son who has appointment at 9, but it's already 9:35 and no one bother to tell us what is happening. We were just waiting here for nothing. And to think she had an appointment at 8:30 with another patient, all of a sudden her computer is broken? Can she not use another computer? Why they did not tell us earlier? We were really disappointed. We would understand if they said she's with another patient and she's behind. She didn't even bother to introduce her self. I was the one who asked who she is. Her name is Donna. They ended up rescheduling us. We left the office with frustrations. We went straight to my son's pediatricians office and asked if there is any other speech therapy who can see us in the valley. Unfortunately, this office is the only one who is affiliated with our insurance. I called the office and tried to get a different appointment/therapist. They were able to fit my son into a different therapist Erica and said she's one of the owners. So we made it to our appointment the following week, signed in and I was given paperworks to fill out right away. I was wondering why there is paperworks now, last week there was none. I asked the same frontdesk from last week. She said "I don't know". Did not say anything and just started to write on the paper. Then we were called right away by Erica. She is very nice and did a great job with my son. I am so glad that she is my son's therapist and not the first one. I guess everything happens for a reason. Erica is awesome! and she apologized of what happened last week before we head out.

Hollie absolutely does not care about her patients, only her reputation. She's great with posting…read moreresponses to reviews but she has my phone number and not once has she actually reached out to me to respond to my concerns. She's all fake lip service and a waste of busy parents' time and causes unnecessary and possibly detrimental delays to children. What's worse than her incompetence? Her lack of ethics and lies. I don't give out one star reviews easily and yet, here we are. It's well deserved.

Hollie's expertise in speech therapy was evident, her approach was both professional and…read morecompassionate. My daughter absolutely adores Miss Hollie and is always excited for her next session. I highly recommend Hollie and her team for any one needing speech therapy services.

Wonderful Company!! Compassionate and have always gone the extra mile for my family. Have been…read morepatient for many years

For any parent needing help with speech therapy, I highly suggest going with a different office,…read moreone that will actually give a fuck! It's July 15, I've been dealing with this office since the beginning of March. When I was first referred, I was told it would be a month wait! I understood a month wait as there's a multitude of kids that are needing therapy. After a month, I reached out again and they stated the month wait has now turned into a 6-month wait due to the fact they only had two providers and one was going out on maternity leave. I then asked them why it was originally a one month wait, since surely they knew this pregnant provider would be leaving. They then admitted to me that they had another provider onboarding and would keep me posted about the wait times. As you can see in the screenshots, I reached out to the office multiple times, often getting no response until I called. I kept pressure on them, again and again, they kept coming up with issue after issue after issue, until they straight up finally decided they won't be taking my insurance, even though it's been confirmed multiple times they're contracted with my insurance. So I just wasted 4 months of my time because this office and their terrible customer service decided to string me along. If you care about getting your child the help they need, don't bother with this fucked up place. I'm also going to report this office for HIPAA violation. As you can see they're careless and sent me a form with somebody else's information on there.

Motivated Kids has been such a blessing! My son receives OT with Ms Addie and Speech with Ms…read moreSabrina and Ms Jena. They are wonderful, empathetic/caring, educated therapists. I can truly see how much they adore my child. I have never felt like my son was just a chart number, which I have unfortunately experienced at different facilities. They are so personable and informative. I really wish I found Motivated Kids a few years ago. Finding quality care, especially for pediatric therapy services is touch here in Vegas. The Front Office staff is amazing as well, along with the Owner and Managers. I highly recommend Motivated Kids!!

The office staff is very inconsistent. I called as a new patient, have insurance, and was told…read moresomeone will call me. One week passed and nothing. When I called back, was told somesone will call me end of the week. Again nothing. On the 3rd week of waiting, I called them again, and I told them that if they are busy, to just let me know so I can request a different facility to have the referal sent over by my kid's primary. Inwas put on hold for 15 minutes and had to hang up and never heard from them back. I can't imagine how they treat those who don't have that nice insurance. I don't know if they have any idea how important this matter is for the parents and children with speech delay. Horrible customer service

This review is for the Smith Therapy Partners located in Centennial Hills. We were new to Smith…read moreTherapy. We are used to going to ATI located around the corner. Location was fabulous. Very open, bright, clean and new. The check in process via their iPads is a bit clunky but staff were friendly and jumped in to assist when needed. Our therapist, Betsy, was FANTASTIC. Very attentive and knowledgeable with the type of injury our son had sustained on his back. She provided several exercises that proved useful in getting son back into game shape. Thank you, Betsy!

I have been a patient with Smith Therapy for a little while. I have come to this location,…read moreCharleston location and Henderson location. The quality of care honestly hasn't been the best by none of the therapists working on me for my back. I now go for OT therapy and they finally have an amazing therapist by the name of Javon. I can say he is definitely getting my medical needs taken care of. This location facility is amazing when it comes to equipment. I like this location and the Henderson location for their equipment. This location is clean and bright with amazing views of the mountains. It has lots of windows for you to look out while you're getting your treatment. My office experiences have been fairly pleasant. However, if you need a good hand OT therapist. Please ask for JAVON. He will help heal your medical condition or just make things way better than they ever been before. For my back though. I wish he was able to care for that as well. He brings peace of mind. I give Javon 5 Stars!! Thank you!