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    Thien Lan Florist

    4.9 (234 reviews)
    ModerateFlorists
    Closed 10:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Thien Lan Florist

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    Ji K.

    I don't leave reviews often, but Thien Lan Florist earned this one. I needed a fully custom bouquet put together and couldn't be there in person to pick it out myself -- a nerve-wracking thing to hand over to a stranger on the phone. They made it easy: walked me through exactly what they had in stock instead of pushing whatever was convenient, and worked with me over text with zero pressure when I needed to adjust the order to fit my budget. The end result spoke for itself -- she said it was one of the most beautiful bouquets she's ever received, and it genuinely moved her to tears. If you need something custom done right and can't be there to double-check it yourself, I'd trust these guys completely.

    Andres M.

    I had a really great experience ordering flowers from Thien Lan Florist over the phone. Communication was key for me, and they were super patient and easy to talk to. They took the time to understand what I needed, explained the options clearly, and made the whole process feel simple and stress-free. Since I couldn't see the arrangement myself, I really appreciated how they described everything and followed through exactly as discussed. My friend loved the flowers...they were fresh, beautiful, and clearly put together with care. It's hard to find this kind of reliable service these days. I'd definitely order from them again.

    Caleb S.

    My FAVORITE flower shop in San Jose. As a small family business they go above and beyond on every order which has kept me a repeat customer. They order a fresh stock of flowers every single day so the bouquets I buy here always last forever.

    Dan T.

    Probably the best bouquet I've ever ordered. Really great value. It's huge for its price! Service was phenomenal - the store owner was super responsive over text and treated me very warmly in-person. I had a cat so when I asked for no lilies or tulips in my bouquet at the very last minute, she was very accommodating to my requests. Would 100% recommend this place for anyone looking for amazing value while purchasing flower arrangements or bouquets, as other flower shops typically price higher and don't offer the same level of attention to detail or service quality. 10/10! - Dan Truong

    I've been a loyal customer for years and have regularly ordered anniversary arrangements, usually roses with lilies. Unfortunately, the quality has declined. The arrangements often look poorly put together and lopsided. More recently, my niece ordered a bouquet and received flowers that were clearly not fresh--some were already browning, and one even had a broken stem. This is very disappointing and not what anyone should expect when ordering flowers for a special occasion. Because of these repeated issues, I will be looking for a new florist. I hope you take this feedback seriously and improve your quality and consistency.

    Beautiful floral arrangement made by Tracy and her team.
    Nadia L.

    I highly recommend Thien Lan Florist. Tracy and her team listen to what you want and exceed your expectations. Thank you Tracy! Customer service 10/10 Communication 10/10 Quality 10/10

    Sympathy arrangement
    Tammy R.

    Used this florist for a corporate purchase. Great Customer service, excellent from start to finish. Worked with Tracy. The pricing was great and the arrangement was stunning. Delivered on time. I highly recommend!!

    #200B - it's beautiful
    Lily Y.

    Service 5/5 Selection 5/5 Value 5/5 Can't say enough about the service here. Perfectly on time deliveries, truly exceeded our experience and expectations. The arrangements is beautiful and customer service is fast and simple processing. Also, The price is the most reasonable as well. I would definitely use them again in the future.

    Standing Sympathy Arrangement
    Kim H.

    I have nothing but great things to say about Thien Lan Florist. They were fair priced and communicative via phone and text. I was really nervous about making the right choice for a sympathy arrangement. Thankfully, they made it so easy to choose a selection. The floral arrangement turned out perfect and was delivered on time. Thank you for making it so easy to order!

    Sean K.

    Came in 3pm on a Saturday walk in told them I needed a bouquet for a baby shower. They asked my budget and exceeded my expectations! Quick and very beautiful arrangement. Highly recommend.

    Flower bouquet & Tracy (in red)
    Ernesto N.

    Living here in the bay without my family, my friend's mom is the closest thing I have to a mother figure who I can visit in person. My friend often invites me to her home to for home-cooked meals during the holidays since I don't my family around to celebrate them with. From cooking bun bo hue to doing my nails for the first time ever, her mom always made sure I had a warm and good time. For that I appreciate her and wanted to get something for her this Mother's Day weekend. I have passed by this flower shop countless times because I used to get my hair cut in the My Linh Salon next door (its a small mom and pop shop with a cute old couple, great people btw), but I never went in. Today was my first time buying flowers from somewhere besides your local trader joes, costco, or safeway and I'm so glad I came here! From my understanding, they primarily do large flower arrangements for events. However, they accommodated for me and made me a nice little bouquet for $40. Honestly, I don't know how much flowers are supposed to cost, but to show my appreciation for my friend's mom, I think $40 is an amazing price to pay, especially since the bouquet came out looking so good! Will definitely be back for more if I ever need flowers, I recommend everyone to give them a visit if you need mother's day flowers! P.S. Shoutout to Yang for helping make the communication seamless and to Tracy for making this flower arrangement!

    Highly recommend this florist! Had to search for a last-minute bouquet (needed in less than 24 hours) and they were so amazing in being able to accommodate my request! Purchase was extremely smooth and the bouquet came out so beautiful within a few hours of request/purchase. The picture is missing the bottom half where a show-stopping red bow was added, but you can see how beautiful the bouquet is already. Will be coming back in the future for sure (:

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    Ordered funeral arrangements. Beautiful and affordable. They delivered on time. Quick and early.

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    7 months ago

    I ordered flower stand for funeral. Flowers were beautiful and service was very efficient. Thank you

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    8 months ago

    Nice people with good service willing to create what you wish and helping design. Well done beautiful arrangements.

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    Review Highlights - Thien Lan Florist

    Service was phenomenal - the store owner was super responsive over text and treated me very warmly in-person.

    Mentioned in 21 reviews

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    I sent a few arrangements to the care home staff who took care of my uncle before his death. Van…read moredid a beautiful job and her style and taste are beyond exquisite. If you want a high quality arrangement with premium fillers (let's face it- the fillers matter as much as the flowers), fresh flowers, and care- Urban Flora is the absolute best.

    For floral arrangements - I either make my own or outsource…read more This is my first choice florist in the Santa Clara County when gifting to my floral loving - closest and dearest friends (at least once in their lifetime). This is top tier gold; essentially the place one would think to gatekeep. My brother got my mom, a Mother's day bouquet and the quality was superb and different. Total gem. My brother might know the owners or something - can't recall. I believe he got her the -- Love You to the Moon Bouquet -- looking at the sample photo anyways. I've been purchasing their arrangements since 2022. Each friend who has received a birthday arrangement was in love/awe with their gift. --Timeless Bouquet-- (Perfect for someone is is classy, elegant, love neutrals, and beautiful things) In July 2022, Urban Flora texted me once the flowers were dropped off; I had the flowers dropped off outside as my friend was quarantining and was the point of main point of contact while keeping this a surprise. --Pink Sorbet Bouquet-- (Perfect for a lover of pink, someone with a vibrant personality, maybe someone into anime). In March 2025, Urban Flora will e-mail the purchaser that it has 'shipped' once it's about to be delivered and will e-mail the purchaser once delivered. It would also be my first choice for my man -- if only they delivered to his city which they do not -- might have to do a pick-up one of these days. I would not recommend Urban Flora for last minute custom for like a Condolence arrangement - I did reach out in 2023 but was not able to get a hold of them at the time. Otherwise whether you order the day prior (within a reasonable window frame - they can get the job done, orders prior to noon would be best for those situations -- and the more time you give in advance, the better the delivery experience and outcome. You definitely get what you pay for and 'the best bouquet' is the experience you are providing.

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    4.6(160 reviews)
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    I had a great experience with Cupertino florist for my Daughters Birthday Party. The flowers were…read moreamazingly fresh. Also for what I paid for was really worth it!! Jay the owner was really helpful with showing and picking the right color for my event, 5 stars for sure!!

    TLDR: they forgot about my order placed 5 months in advance and paid in full, resulting in using…read morethe wrong, cheap, and old flowers. they offered no apology and argued with me. Full story: I placed an order 5 months before a photoshoot where I wanted to hold a bouquet of flowers. I sent them a verbal description and a photo of what I wanted and they assured me they could do it. They quoted me for the bouquet consisting of pink garden roses, calla lilies, and lily of the valley and I paid in full as requested. The day before pickup (that we had agreed on 5 months ago), I sent an email to confirm. They replied with "Please call me to see what you are referring to." After calling, they could not find the order and after being put on hold, they eventually found it. Clearly they had completely forgot about the order. The order which they themselves said "I'll check availability (especially for lily of the valley, as it's seasonal) and provide you with an exact quote and timeline". Upon arriving for pick up, they had replaced the lily of the valley, one of the most expensive bouquet flowers, for baby's breath, one of the cheapest. Not only that, the garden roses were standard grocery store roses. The roses were also dry like paper, which isn't surprising since they had thrown it together in less than a day even though they had 5 months notice. When I asked for a 40% partial refund, I was negotiated down and patronized about how the price for the bouquet was way too low for what I had asked for because lily of the valley needs to be special ordered from France weeks in advance, etc etc. 1, it's not my fault that they under quoted, 2, I know that the flower needs to be special ordered; that's why they were given 5 months notice and I asked if the flowers would be available for that time. They also argued with me that the roses they had used were actually garden roses. The photo speaks for itself --standard roses were opened up, fluffed, and squished in the center to mimic the round shape of a garden rose, and others were unmistakably standard roses (like the one I circled in my photo). One of their employees was agreeing with me and saying that the flowers used did not match the photo and description I sent. She was shortly dismissed from the counter. They kept saying "we want you to be happy" - yet never acknowledged or apologized for forgetting the order or gave me as much of a partial refund as I was asking for. They asked me if the inspo photo I provided was photoshopped. The flowers exist in real life and they simply did not use them. They said they could create it at the time, so why would they ask that other than to make excuses? They simply forgot about the order and didn't order the right flowers and tried to pass off a cheap bouquet of old dry standard roses and baby's breath as what I asked for. I could have made what they made from a grocery store and the flowers wouldn't have been paper dry. Their tone when I was talking to them was like I was bothering them and being ridiculous for asking for money back, saying that the cheap bouquet was worth more. They said "I used extra calla lilies and I put it all together." First, there were not extra calla lilies and even if there were, it would not make up for everything else. Second, you put it together?? Are you not a florist? A florist is supposed to 1, source flowers, 2, put the flowers together. Failed on one. Bragged about the other. Sorry for not being impressed. Upon me insisting on the partial refund and arguing back with them, they offered to remake it and for them to deliver it the next day. Which would be day of the photoshoot which I had to leave in the morning for, which is why I scheduled pick up the day before. In the end, the delivery did not work for the timeline and I never got the flowers.

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    Lulu's House of Flowers - Photo By Red Eye Collection

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    My husband and I got married last month on 9/21, in Livermore, CA. I found Ruby's services after a…read morelong search for the perfect florist. Let me just say first, Ruby was so amazing to work with! From the start, Ruby was informative, thoughtful, and flexible. I appreciated her expertise and advice when it came to wedding florals. We booked Ruby a year in advance and throughout that time we chatted about my vision for the wedding. Ruby helped me narrow down a color palette and was patient with me as I changed my mind about the color closer to the wedding date. The biggest ask of Ruby was to execute the arch of flowers and I can't believe how stunning it turned out to be. She completely understood what I wanted and made it happen. We also ordered two aisle markers, which got reused in front of the sweet heart table. All the round tables had candles, bud vases, and a wreath of Italian ruscus. My bouquet was colorful and vibrant. All my bridesmaids were given a singular bouquet that featured a flower from my bouquet. As they all have a piece of my heart. My husband had a pocket square boutonniere. The groomsmen had boutonnieres on their lapels. We also did a boutonniere for my grandparents and officiant. She was mindful of my budget and recommended multiple options when it came to what I could do for arrangements and set up. She was on site for set up and was such a trooper for setting everything up a bit of venue chaos. Ruby is a wonderful florist and we would love to work with her again in the future for different events and celebrations. We also look forward to recommending her to every bride and groom. Thank you again, Ruby! My bouquet has been dried nicely and is hanging up in my office now, it is an heirloom I am going to keep forever.

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    Thien Lan Florist - florists - Updated September 2026

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