I consider myself a well informed and involved pet owner and expect my vet to be a partner in my…read moredogs' care. Vets vary in quality and their level of knowledge, but Dr. Wright set my mind at ease. She took the time to go over the pros and cons of types of spays and the things she brought up align exactly with the studies I read. She also shared some things I did not know about a skin issue she has. She was patient and understanding with my malinois who can be a real pill at the vet for certain procedures. This office acknowledged the challenges and mentioned that there are things we can do together to help alleviate my dog's anxiety over time including how she is handled by staff which is more important than just jumping to the strongest drugs and ripping through an exam. In the dog world the Pet Doctor is considered one of the best reproductive vets you can see and one of the only to offer an ovary sparing spay so across the board I feel like I am in good hands at this vet for a spay and ongoing care.

If I could give zero stars for my recent experience, I would, but I want to be fair, because this…read morepractice once deserved every star I could give. For nearly nine years, The Pet Dr was the place I trusted completely with my dogs, my family. Dr. Fujie was exceptional: knowledgeable, compassionate, and always took the time to explain what was happening and what our options were. When you have a dog who is more than a pet, he's your companion, your shadow, your best friend, that kind of care means everything. Then things changed. My dog is 13 years young. I brought him in for vaccinations and a wellness checkup, where Dr. Romman heard a heart murmur and recommended an X-ray. The results showed an enlarged heart, later confirmed by a radiologist to include tumors on his heart and thyroid. When those results came back, I called to speak with Dr. Romman -- not only to understand what we were facing, but to ask something as simple as whether it was safe to board him while we traveled. I never got that call back. What I received was a call to schedule an EKG. When we returned from our trip, I called again. And again, the following week. My wife finally did hear from Dr. Romman. When my wife let me know what was shared, I asked if they would do anything because of his age or how much time he has left. I called back to have a conversation and when I did get a call from Dr Romman, she spent more time explaining they had tried to reach me than talking about my dog's care. We were eventually referred to an oncologist at Blue Pearl, where we learned that surgery and chemo were not options at his age. We were told to enjoy the time we had left with him. Today, I called because my boy's stomach had become severely bloated and he was gagging more than before. He had lost weight because he was not eating and by switching to canned food, he got his appetite back. I got an appointment to be seen that afternoon, only to receive a callback minutes later with a staff member relaying that Dr. Romman wanted to know "what I wanted to accomplish from the visit." I stated he has a bloated stomach and what I read online, it could be serious like a twisted stomach and my goal was to hopefully address this health issue. She replied that I needed to see a specialist and they were a general practice clinic and do not have the specialized equipment to treat my dog. The Pet Dr. website says 'Our veterinarians offer a wide variety of medical, surgical and dental services. Our hospital has advanced equipment and technologies, including comprehensive in-house testing for accurate diagnosis, digital x-ray, surgical suite, dental suite and a pharmacy. I asked if he did not have tumors and we just called for a bloated stomach would he be seen or sent to a specialist. She said to a specialist. She told me Dr. Romman would see us if we wanted palliative care. I am trying to keep our best friend comfortable and happy for whatever time he has left and not just put him down. This is a dog who has been a patient here for nearly a decade. He is not a case number, he is family. He deserved better. We deserved better. If you are navigating a serious diagnosis with a senior pet and simply need a compassionate vet in your corner, please consider whether this practice will show up for you when it truly matters. Based on my experience, I'm not confident they will. To Dr. Fujie, wherever you are: thank you for treating our boy like the family member he always has been.

We love Dr. Decent, he has cared for our animals for years. He's kind, compassionate and has the…read morebest office staff. My animals are comfortable around him and his fees are very reasonable.

Best vet ever. He is caring and reasonable priced. Never had a bad experience here.read more

The level of respect, kindness, and heartfelt support during the hardest time: euthanizing your…read morepet. It was the first time my family had to go through this, after 16 years of loving our sweet fur-baby. The caring team walked us through the process and we were able to be with her, petting her and talking to her, through the very end. Afterwords, we received a beautiful box with her remains. 5-stars all the way for this team as they cared for her through the years to her last breath. So grateful for their caring and kind staff.

My trust vet for my 2 dogs, Doctor and nurse very nice…read more Bona and Belly always love them

The people and facility at Blue Pearl are amazing. My big dog had to have an MRI and immediately…read moreneeded surgery to remove a bulging disk in his cervical spine and they did such an amazing job taking care of him through the entire process! They were in constant contact with me during it all so I knew what was happening during this insanely stressful time. And, most importantly, they successfully corrected the issue in his spine and my 125lb, 6 year old dog is regaining all of his abilities. I just can't say enough about how impressed I was and how truly thankful I am for everyone there.

The most amazing, knowledgeable and empathic animal care / hospital I've ever been in, and I've…read morelived in 5 states soooo. My little Oz is walking, running and just being his normal cute self I came home from an appt.. he jumped up to say 'hi mommy' and when he landed, he tipped over and couldn't get up... Not only did Dr C take care of my baby but the staff also took care of scared me If you have to leave your baby for overnight monitoring? Wowowow! Communications, status updates and anything else was done at your choice. TEXT was fabulous. Even when I woke up, freaked out because Oz wasn't here. I was able to check on him in the middle of the night by text and response time was much faster than I expected. I love this place and everyone there!

This review is long overdue, but I want to express how truly wonderful Dr. Erickson has been over…read morethe past six years. She has cared for all of our special little rescue dogs, and we've certainly kept her busy! Through it all, she has consistently gone above and beyond to provide exceptional care. Dr. Erickson is kind, honest, compassionate, and always takes the time to listen. She is incredibly knowledgeable and never stops searching until she finds the best solution for our pets' health issues--and we've had plenty of them over the years. Through both the happy moments and the difficult ones, she has been our guiding light and voice of reason. She is the kind of veterinarian every pet owner hopes to find, and we feel incredibly fortunate that we found her. The entire staff at Chambers is equally wonderful--friendly, compassionate, and always willing to help. We are so grateful for everything they have done for our family and our beloved rescue dogs.

Please do not go here. If you do, do not make it often they have so many hidden fees and lack…read morecommunication on them. They will not be helpful and just keep racking up a bill I'm actually horrified to have gone here.

My dog got sick very quickly and a trip yo our vet was escalated to this hospital. She had been…read morevomiting and not responding to pain med's, her little life was fading. I was not ready to lose her, but the quality of her life was one of intense pain. The vet was very compassionate and was also concerned and felt she had sepsis. The cost was astronomical. Nearly 3k$. I wish there were places that recognized ppl cannot afford that much in this economy. That is the reason for 4 out of 5. We are seniors and this will take us years to pay.

We brought in our dog who was in severe pain, dehydrated, and unable to walk. The staff confirmed…read morethat he was sick and had an elevated heart rate, blood pressure, and was unable to walk without pain. Upon check in the registration asks if we would consent for pain management and possible fluid administration totaling $600-800 prior to seeing the physician. We consented because we knew he was in severe pain and had not had fluids in a day. To my shock and deep frustration we waited 2.5 hours before finding out they had not initiated any treatment and were waiting to receive payment before treatment. I had thought they would make him comfortable while awaiting test results and further consent. I expressed my disappointment in their lack of treatment and how I had expected them to at least make him comfortable while he waited for a thorough exam. Upon voicing my frustration the physician abruptly left our exam room and we never were able to speak to her again except through the front desk worker as an in between. Would a hospital make your loved one wait for payment before starting treatment? I will never bring a pet back to this location and I will be sure to spread the word about their lack of professionalism, inability to triage, inability to be an adult and speak directly, and lack of a standard of care. This facility may look nice and state they have multiple providers on scene, but they lack the ability to follow through when it matters.

TLDR: got a bully? Don't go to DuPont Vet…read more From visit one with my rescue, we were mistreated. He was an untrained dog who needed care. I spent thousands on training. Nonethless, each visit we were treated as though my pup is something to be feared. I worked diligently to support him, providing treats and a muzzle as needed. I took the staff feedback yet I always felt like they did not care and were afraid. Feelings are not facts so here are some facts: He presented with allergy issues. I started cytopoint at $275 every 4 weeks. This totaled over $3,000. He was having paw issues. Never was he given a cytology. I continued to bring him every 4 weeks for care with no improvement. My concerns were dismissed from every staff member I encountered. I saw another vet and he was immediately tested and turns out he had staph. In his paws. Which required an extremely high dosage of antibiotics for 3 weeks and a prayer that his staph was not drug resistant He also had a significant reaction to anxiety medication for pre vet care. I describe it as doggy psychosis and detailed the scary symptoms. When I reported my concerns I was dismissed and in fact told to double the dose. In a text. From a Receptionist. No call. No concern for his well being despite me calling and asking for a call back. When I stated I would not give those meds again I was told pre vet med was not optional and I should consider a mobile or other vet. No asking how he was doing, is he getting better or offering care. I met with the hospital manager. She listened and affirmed my concerns. I appreciated her time. I checked in a few times and was told it was being investigated. More than 7 weeks after my initial meeting I was given a response via email that stated I did not share any concerns and that his staoh could have been uncontrolled allergies. There has been zero effort from corporate to rectify this, only blaming pet and owner. Yet again this team is dismissive and unprofessional. Never will I ever recommend this vet for any pet care. It is disgraceful and shameful the way I and my pet have been treated. The greatest disappointment is this vet center used to be exceptional- my previous dog had amazing care under the previous vets. Selling to a corporation has been a massive decline in quality of care and staff.

Dr. Crews was so good with my dog, Jasmine, and in treating her for an infection. She made a great…read moreimpression and so glad to have a local vet.

I would like to thank Dr. Christa Lloyd for making my and my friend's experience a peaceful and…read morevery caring one as I sent my precious, loving good girl to be with her Papa in heaven. I wouldn't have changed a thing.. God bless you Christa and all the staff at Good Life..

Dr. Maia Chan was perfect for us. Saying goodbye to Fluffy was the hardest thing I've ever had to…read moredo. Dr. Chan moved at the perfect pace. Explaining everything was helpful and we even had some lighter moments even though I've had to do this before with other fur babies. Would recommend them again and hopefully don't need to use them anytime soon.