Von Maur - this place is great. The sales lady helped me find the exact shirt I needed Quickly…read more These people have always been great to me. I will continue to be a customer. Thanks Von Maur.

I love this Vaughn Maher at Yorktown partial because of the sales tax and also partially because I…read morefeel like it's larger than the location in Glenview. Similar to the Glenview location it carries that same old school ambience which is really quite nice. They also sometimes have a live piano player as does Glenview, which is really fantastic and create a great feeling to add to that welcome Homie sense that they build. Similar to the Glenview location I will say again really great selection. They carry great brands however because I feel like it is slightly larger they carry even more product and therefore more options. Love coming here as usual parking is pretty easy inconvenient for Yorktown and so glad that old-school type department stores still exist somewhere here in the Illinois area.

Amazing selection, but you have to pick through! Which I personally hate! And if you hate it, this…read moreis the wrong place for you. This is the perfect place for my mom. She lovessssssssss Last Chance! We went yesterday so she can look for a coat. While she was looking for coats, I went to the shoe section. The shoe section is easier to pick through so that's why I went to that section. I actually did find some Sam Edelman Birkenstock sandals, which were beautiful. They were originally $150 but you guys had them on sale for $25. SCORE!!!!! My mom found me a bcbgmaxazria faux shearling coat that was originally almost $400 for $52! Double SCORE!!!! I LOVE a good bargain!!!!! My mom bought a coat and some shoes too that will reduce substantially as well. My mom thought she lost her Nordstrom card so she called Nordstrom so they can put a hold on her account but forgot by the time we were in line, she remembered it. Ebony got customer service on the phone for my mom and my mom was able to unblock her card and get a new card sent! Ebony also thoroughly explained the procedures of when you don't physically have your Nordstrom card to my mom and I. She was very patient kind and extremely helpful!!!!!!!! Ebony gave award winning customer service! You betta work Ebony!!!!!! P.S.... why did you guys reduce your Designer clothes, sunglasses and shoes section??

If you're coming to this place expecting a typical Nordstrom experience, you're in the wrong place…read more This is where Nordstrom, Nordstrom Rack returns and overstock go for their absolute final markdown, and it is a treasure hunt adventure! Everything is sold "as-is" and all sales are final. A lot of the items are returns so you should check for stains, holes or broken zippers before checking out. Overall, if you are patient, get adrenaline rushes for some chaos, you can come out of here with some good designer finds.

Tell the Starbucks in your store that not allowing pre-orders makes them like any other coffee…read moreshop. I appreciate that you want the Starbucks to drive business to Target but it's not like anyone is going to shop and get in line to pay while their coffee is getting prepared--really. Now as for Target--I've always found this store to be clean and well stocked with friendly staff.

COMPLETELY UNACCEPTABLE! This is so lazy and unsanitary, do better Target! Why are all the rolls of…read moretissues scattered on the floor and not inside the toilet paper dispenser?

Great selection! Lines can be long, but move quickly…read more One thing about this location is the parking lot tends to be packed. Watch out for people speeding through the lot and aggressive drivers.

Hire more staff & have separate line for returns! I waited 25 minutes to return an item. After…read morereturning, I planned to shop but refused to stand in line again. Completed survey, manager called and all she could do was apologize. Customer service is the reason stores and malls are closing!

Massive variety, shoes, kitchen, clothing, athletic, accessories, furniture, gifts, electronics,…read moreand much more, mostly predictable annoying generic brands but here and there some quality items. I don't get the rewards program at all, have entered my number for years without any actual reward. Value is above average, staff is friendly, checkout is fast enough, and there's something I need most times I visit.

I stopped in for a specific item, but they didn't have anything in my size- which is not an unusual…read moresize- but the selection was so limited and no staff were on the floor to help. It's hard to find sections in general as this place is set up like a warehouse. I had to squint and just wander to ty to find what I needed. They need to divide up sections and label everything better. Toy selection looked great initially and I was excited to pick up some stuff for work- discounted toys & books, hurrah!- but as I got closer I could see nearly every item was plastic! No high-quality toys, games or crafts. Just loads of cheap stuff. There were a few books I'd buy, but that's it. Only one small bookshelf of kids books that I could see. I left without buying anything.

Nice people, always good value. Was being restocked and switching seasons so a little hectic.read more

I love coming here because you can find a lot of good deals. Many items are the same as you can…read morefind on Amazon except that it'll be 40-50% cheaper. The downside is the store can be very narrow when it comes to the aisles, only one shopping cart can get through. On Fri-Sun, the line for the checkouts is too long. I would suggest coming Mon-Thurs to avoid this headache. Employees are very nice.

I tried calling this location 3 times, the operator and the men's department but no one answered…read more This was an hour after they opened. It's JC Penny on a weekday morning so I know they are not busy. I wanted to do an exchange since it's been under 60 days and I have the receipt. The items are in new condition but no tags. I know they can easily put new tags on since it requires no skill at all. 1 star for poor customer service. Better off going to Kohl's.

This store is very outdated…read more You may find some items from time to time, but keep your expectations low. Like many other stores, they are transitioning to registers in one designated area. They have a separate area in the store to handle returns. Some sales and online coupons.

From the moment I stepped into the store the great customer service started for me in this store! I…read moremet Barbara who pointed me in the direction that I needed to go. Barbara gave me a few options in her store that worked well‼ Thank God for the friendliness, professionalism and care that Nathaly delivered‼ I normally shop at another store however, the way Nathaly and Barbara serves me I might have to come here more often‼ This store has really good selections, value, quality as well as outstanding customer care‼

Should be a world record for how slow the staff are. Worst one by far. Zero urgency to check out…read morecustomers

I am writing to formally report a very distressing experience I had today at your Oakbrook Macy's…read morelocation. I initially came into the store to return a pair of shoes, which went smoothly. While in the store, I decided to purchase a men's cologne as a birthday gift for my fiancé. When I proceeded to check out, I asked the associate to look up my Macy's credit card account, as I typically do. My transaction was declined, and I was told it was due to an issue with my identification. I explained that I recently upgraded to a Real ID and was issued a temporary paper ID by the DMV, which is valid and contains the same information as my previous ID. Instead of receiving assistance in resolving the issue: * I was told I had to call customer service myself. * I spent approximately 1 hour and 30 minutes on the phone trying to resolve the issue while standing in the store. * The transaction was retried but declined again. * I felt a lack of support and empathy during the process. This situation became extremely embarrassing, as I was left standing at the register for an extended period. I felt as though other customers and staff were watching and judging the situation, which made me feel uncomfortable and humiliated. While one associate eventually attempted to help by suggesting another call, the overall experience lacked proper customer care, discretion, and support. I am requesting: 1. A review of how situations like this are handled in-store. 2. Additional training for staff on assisting customers with credit card issues. 3. Better coordination between store associates and credit services to avoid placing the burden entirely on the customer. 4. Follow-up regarding how this situation will be improved moving forward. I have been a loyal Macy's customer and was very disappointed by how this situation was handled.

Opened a Macys credit card and i never received the 30% discount off first purchase. Spoke with…read morethem and not resolved. Closing account and not shopping at Macys anymore.

While staying at the nearby Westin, which is walking distance, I popped into Yorktown Center for…read morenothing more than wandering around a mall and maybe grabbing a quick bite from a mall food court. I was able to achieve both here! Yorktown Center and mall are the anchor of this area and have all the classic vibes of an interior mall while being surrounded by open-air shopping and eateries. Additionally, this complex also has a movie theater an a gym. So, multi-faceted and mixed used for sure. The mall has a lot of the standard mall store you expect, but they also have a good variety of smaller branded stores and even some local shops. Like any other mall right now, there were serval empty store fronts. While the shops were cool to wander through and by, I came for the food court, which is huge! Featured a solid selection of chain and local spots. The mall was clean and well kept. Worn in some places, but for the most part in good shape. Overall, solid spot to spend some time at, with or without purpose.

SHE SELLS HER BOXES FOR 25 DOLLARS WHEN YOU CAN BUY THESE BOXES FOR A DOLLAR AT DOLLAR TREE!! Also…read morewho does she think she is with those birthday party prices? Sweetie you're not fooling anyone ain't no one buying from you not even princesses themselves since you think this birthday party pack of yours is for the royal family from the uk or something.