Our initial home inspection last year did not include the chimney and we really wanted to start…read moreusing it this holiday season. We needed a chimney sweep + inspection. Pete's company was thorough, professional and very reasonably priced. They showed up the next morning and completed the job in a reasonable amount of time. We used our fireplace that night and very happy with the results. I would recommend.

Pete responded to my inquiry right away and let me know when he could come over. He came right on…read moretime with all of the equipment he needed, and did the job thoroughly and efficiently. I just moved so this was the first time I had the flu inspected. He cleaned it , let me know what he found, explained things well in ways that respected my intelligence without assuming I know anything about chimneys (which I don't! Well I know a little now ha ha). He told me how to use it without getting smoke in the room and what to do if that happens. Pete is knowledgeable, friendly, helpful and very professional. I recommend him highly!

Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

The installation went very smoothly. When we didn't love the way it looked they replaced it with a…read moredifferent set at no cost . Incredibly accommodating

We've being using KJB for our fireplace needs for about 10 years. Just recently did our 2nd…read moreinstall. They've been nothing short of prompt & courteous. Incredibly tidy during install. Great company.

Please avoid Christopher Manco and his father at all costs. He will promise you the world until he…read moregets money and then everyone in his family will be hospitalized or sick and he will have every excuse why he cannot come or finish the job. He is a scam artist and will take your money and never call you again.

When there's a problem with a chimney or flue right at the beginning of the burning season, the…read morelast thing you want to hear from a contractor whom you have called seeking help is "Sorry, we are extremely busy right now, but we sgould be able to slot you in around six weeks"! This wasn't our experience with this company!! I emailed via Yelp four listed contractors, all with the same details of 'puff-back' in the boilerhouse of an oil-fired boiler, at 2am Sunday and as much detail as I could muster, with an image of the boiler. After pressing the 'send' button, Yelp advised the inquiry would also be sent to three other (non-listed) contractors. By 7am Sunday, I had an emailed response from Chris, saying he would be able to phone around midday to confirm a time to visit later in the day ... Sunday. He finally arrived Sunday evening about 7pm, in the dark and proceeded to investigate the issue. Within ten minutes, he'd spotted the cause (two splits within the 30yr old flue-pipe) and explained what was needed to correct the problem. As the following was Veterans day, he anticipated being able to source a new stainless flue-liner and have the job done by the Wednesday. On the Tuesday morning, I received a message saying he'd collected the parts on Veteran's Day and could get the job done on the Tuesday! The job was completed in about three hours. It's worth reporting that from the four known applications, one responded a day or two later saying they were booked until February and another that their earliest slot was Dec 3rd and no other contractor of the other unknown two, responded at all. Chris & his Dad, did a great job in a fast & friendly manner, explaining anything I didn't understand but crucially, as a service, they responded very quickly and completed the job so we were only without heat for two days. Such response times these days, is a rare find and I would wholeheartedly recommend anyone contacts this contractor, in any 'hour of need'.

I initially had a positive experience with Taconic Fireplace based on a friend's recommendation…read more The installation and communication were satisfactory, and they addressed my few concerns during the process. Being in the construction field, I had a few concerns with the install and they assured me not to worry. they made sure that I understood that if anything happened, they would return to rectify the issue. When I reached out about a leak less than a year later, they mentioned fixing it but... with a 4-month delay and offered that I could hire a local roofer if I would like. I asked if they could cover the cost of a local roofer, given it was their work. Unfortunately, the response was a firm refusal, citing the minimal nature of the leak and its unusual occurrence. Their email to me: "No I will not cover the cost of a roofer. The leak is minimal and more strange it hasn't started since the beginning. Is this happening every so often or only on very windy and heavy rains or because snow is sitting up there." Should leaks only happen on rare occasions during specific weather conditions after a woodstove is installed? In my opinion, any leak for any reason, needs to be dealt with immediately. I had anticipated better service, especially from a recommended and seemingly kind company. It appears their commitment to quality diminished after the payment was made. I hope they address these concerns and prove themselves as a reputable company. I will update this review accordingly. Update: I received the following message from Michael the day after posting my review: "I appreciate the 1-star review. Why don't you call me and talk to me like a man before going on the internet and crying to everyone. 845-661-5148." Grateful for this last message, as it gives me further insight into the nature of the person/company I was dealing with.

We recently had fireplace doors installed. The whole process was very easy and efficient…read more We were provided with many options, with the salesperson (Dan) helping us to make the best choice for our fireplace. He was very knowledgeable. The installation by Michael, one of the owners, was professional and precise. His expertise lead to a perfect installation. There is no reason to go anywhere else.

I made an appointment with them for 12pm with a 2 hour window. 2pm rolled around and I still had…read moreheard nothing so I called and was told I would be called right back. Another hour passed so I called again to which I was greeted with a story about his truck breaking down and having to transfer equipment etc and tells me that he just walked back into the office and "I haven't even taken my coat off". 1. Why didn't you call me at all to tell me this and explain the delay? I sat around for 3 hours with zero communication from them. 2. Why are you back at your office and not at my house? You can't expect a customer to sit around all day waiting on you without communicating and giving them the opportunity to reschedule. It's 12pm on a Thursday during the work week so you do not have respect for other people's time either. Unprofessional!!! I cancelled and will be using someone else!

Always courteous...always on time...always does a great job for me from yearly cleanings to dryer…read morevents.... Tedd always goes over my chimney with a fine tooth comb and makes sure there are no problems with it before leaving. Safety first!!! Honest, trustworthy, excellent service and reasonable prices. PLUS.....always cleans up which is an extra plus. I would definitely recommend him

Wonderful customer service. I needed to replace my vent free gas fireplace and Frank helped me with…read moresize and selection, gave an accurate estimate and timeline for installation. The install was done quickly and fit to my wall space. The fireplace is the perfect complement to my family room.

This was my second gas fireplace I had installed in my home by John. 3 years ago he did one in my…read moreliving room which I reviewed 5 star. This recent one was a replacement for a 30 year old gas stove in the family room. The price for the fireplace and installation was the best around. It was installed and working in hours and his workmanship, as usual was quick, clean and complete. He secularly sat with us to explain everything and welcomed us to call if any questions in the future. Would highly recommend them for sale and service. Professional, friendly and honest.

As a follow up to my own going dealings with Sal from NYC Fireplaces, Please see the attached email…read moreI just received today! I am going into month 3 of having a nonfunctioning, unuseable outdoor kitchen which still remains a half built shell on my back deck because Sal sold me a damaged, subpar outdoor kitchen which he refuses to provide any level of customer service! This business owner cares about one thing and one thing only... HIMSELF! He does not care what happens to you after your check or credit card clears! As seen in the attached image, Sal from NYC fireplaces has revoked even the smallest simplest gesture of customer service since I wrote a negative review! This man thinks his word is all that matters in this world and does not believe that actions speak louder than words! Another tit for tat expectation from a shotty self centered looser of a business owner! RUN RUN RUN from this company! Go to absolutely anyone else! This man is a thief. This man is a corrupt business owner. My credit card company says numerous people have opened claims against this man! Even the OEM manufacturer of the kitchen island has said they will be refusing to allow this man to represent their company moving forward! Do not fall for all his positive reviews! They are admitted friends who he has leveraged to boost his scores!

This was a really great experience and I will be working with NYC Fireplaces again! I initially…read moreordered a Gozney Dome pizza oven. They had the best price I could find online which is why I went with them. A few days after the order I realized I had made a mistake - I ordered a dual fuel wood/natural gas oven, when I actually needed dual fuel wood/propane. I called and spoke to Luca who immediately made the change in their system. The oven was delivered the next day and the delivery person was extremely courteous and helpful. Again, I made another mistake. I forgot to order the stand to put the pizza oven on. I called Luca again and he took payment for the stand and offered to waive the FedEx costs since I paid for assembly initially. That would have been great customer service already, but to go a step further, Luca called me back and said they would put it on a truck and deliver it that same day. Such a great experience!

Caesar did a good job and was prompt . I hired him to fix my gas fireplace which was not lighting…read moreup and he diagnosed it to the pilot wire and the pilot flame assembly issue the total cost of this repair was 260$

From the owner: What makes OnaBudget Plumbing & Heating unique is our focus on top-quality, rapid service—without…read morebreaking your budget. We combine certified expertise with fair pricing and a personal, honest approach—ensuring every customer feels confident and cared for.