One of the best Once Upon a Child franchises I've shopped. I've been to several out of state…read morelocations and they don't have half the quality items this location does. I stop in every time I'm in the area and always find something good. Don't understand the 1 ratings.

Amazing customer service, helped me find everything I needed. good good good good good good good…read moregood

I brought in clothes neatly in a tote and when I picked it back up they were just thrown in the…read moretote. I don't think that's right that they expect you to take the time to make the clothes organized but they can't do the same!! Also they are so picky about taking things but I can't tell you how many times I've shopped there and I've seen so many clothes with stains, holes, wrinkles or are very worn!!

My family and I are from out of state, (Washington) where we have multiple consignment stores and…read morepop up stores for kiddos. I went in here for the first time and had a great experience. Clean environment, friendly staff, and you can tell the place is well taken care of. Most of the big kid clothes are organized by color?! That takes a lot of patience. For a local second hand store this was a great lil shop.

This place is a total scam. I have brought bins of name brand clothing two times now and they offer…read morenearly nothing, but jump their prices to astronomical amounts for what they pay the sellers. I'm fine with selling items for cheap to have them go to families for cheap, but when you see the margin and the raise of cost... it's just not right. Also, the store is unorganized and filthy, it's really gone down hill.

I haven't bought anything from this store yet, but I did take items in to sell and all I can say…read morethat it was not a good first time experience. I was one of the lucky ones to be able to sell stuff because I showed up at the store right when it opened, and already there was a line for selling before the doors opened. The process is very straight forward for drop off and that was convenient. But when I came to pick up my items they didn't take and also see what they did want, that was a disappointment to me. They offered me some cash which was lackluster, considering the time I took to organize the items for easy sorting. What frosts me the most was that the lady ringing me out didn't even show me what they decided to buy from me!!! The manager was leaving who had done the sorting and just delegated the task of checking me to her and she hadn't a clue what was picked to buy. I brought in a bag full of shoes and 2 boxes of clothes... when I got my unwanted items back all but 4 pairs of shoes were left in the bag so they took most of those from what I could tell, but the clothes in the boxes were scattered and unorganized, which was an upset, considering I laid them nicely and had all matching outfits connected nicely. Instead they just threw the unsold clothes back in the boxes without any care or effort to keep nice. All in all I could have been short changed for what they bought but couldn't known because the lady didn't know what they bought. The manager was nice enough but he was stressing that he had to shutdown buying stuff because he had too much inventory. The place looked disarray for sure, but have the courtesy to care for my items as I did to make your job easier when sorting. I won't be returning to sell items due to these factors listed. The effort is not worth the lackluster "cash on the spot" and not getting to know what they bought from me.

I went in to ask questions about how their program worked because I have a bunch of kids stuff that…read moreI would like to sell... the young lady behind the counter, seemed to know what she was talking about but at the same time, didn't encourage me to go ahead and bring items to their store. There was a large selection of everything there, and the prices were pretty reasonable on the tags that I saw but she never invited me to bring any of my stuff. She told me to take it someplace else and she hasn't even seen any of it yet, so I really don't know much about this business, but I know that I was turned away politely. Thanks For The Read Until Next Time.......

Gave a bunch of stuff and only got $4. for example I gave the mini brands fridge and a bunch of the…read morefood that goes inside and many more thing other than that and I only got $4. When I paid almost $20 for the fridge alone.

This is my favorite child consignment shop in the Seattle area. An excellent variety of good…read morequality clothing and toys and other items. There's a large shoe wall as well. Bring your things in for consignment and you can get credit to use in the store. The staff are really friendly and helpful. If you need to find some thing or you're looking for something in particular.

Really disappointing. I would buy new instead of bothering here. Prices were outrageous. Went to…read moreOnce Upon a Child after and found the exact same items for literally $10 less. Think Hanna Anderson and Burt's Bees Onesies. Not sure if their older kid selection is better but it wasn't worth it for babies/toddlers.

I was hesitant to drive from Southeast Aurora to check this store out …read more.. However due to recent interactions from stores in my area I thought it was worth a try ! I was warmly greeted by the 2 ladies at the register ...I thought " ok this is a good sign " While my resell items were being checked in I walked around to check out the quality and prices. I was overwhelmed by both the quality and prices. There were no old faded looking clothes nor clothes that needed a clothes shaver . The new items were current. I could tell that this store has gone above and beyond in offering wonderful clothes and items that can be used way beyond infant years !! My resell transaction was handled in a personal but professional manner - no low ball offers !! I look forward to my next transaction with this store !!! If you're looking for a really good store to buy and sell children's clothes and items this is it !!! If I could give 10 stars I would !!

I love love love this print. However, I will NOT be ordering from this company anymore and I made…read moremy one and final order. I placed a pre-order and my order was supposed to ship at the end of July/August. When I asked for an update, I never received one. I had to make SEVERAL inquiries to Little Britches to even get an answer and when I did Kelly was very rude. Also, I ordered over $200 of items and when I received my blanket the tag said $35 and I paid $65. So although I loved the print and my son loves cars. I would rather order from somewhere else because of the customer service. I believe that customer service goes a long way and I may only be one person but I will not order from here ever again and I will tell anyone that asks, not to either.

Avoid at all cost. I purchased a car seat and was charged twice for it. Customer service said they…read moredon't see it on their end, but on my statement, it's clearly charged twice. I also paid more for a seat with a 2024 manufacturer date, but received a 2021 date.

Currently on hold with their customer service to cancel an order…read more They say orders ship within 3 days, and to cancel you have to contact them before the item ships, but their response time on emails is 2 days. So it's literally impossible to cancel an item unless you call. So here I am calling on hold for 8 minutes so far and I called as soon as they opened. I'm not convinced they even have anyone to speak to. Yes. Their customer service IS a scam. They put you on hold and they hang up automatically after ten minutes and nobody ever answers the phone.

I had high hopes after talking to friends. I had stuff to drop off and then decided to head…read moreinside. Drop off went great. The workers were quick and polite. The drop off line moved fast. Inside the place looked nice and clean. The stuff was organized well. I even found a few shirts I liked. Grabbed them and headed to check out. That's where it went downhill. The employee checking me out didn't seem personable at all. I handed over the shirts and said "Here are the hangers, you probably want them." "Not really" he replied and tossed the hangers behind him. He then scanned my tags and stood there quietly. I assumed he was ready for me to pay. I scanned my card and he just stood there. I grabbed my stuff and headed out. Most non interaction I have ever had. I guess you go there for the stuff and not the experience.

Organized and clean ! Lots to choose from and we hit it on 1/2 day of orange tags....pleasant…read morestaff. Great place to shop for hidden treasures