We were checked in quickly, and they were not that many people in the waiting room…read more They took him back pretty quickly and put an IV in his arm and drew some blood for a panel. They were obviously busy behind the double doors because every hour a PCA would come to the waiting room and take vitals. After about 4 hours in the waiting room they called me back and asked me not to be mad but they lost mine and other patients' bloodwork. After a total of 9 hours I was called back and told they only have 1 of 3 CT scans working and had a CT scan performed. After 10 hours I was told I would need to be admitted and have surgery because my CT results were concerning. Waiting for surgeons to come by to talk bit no one, then a few hours later I was told "Oh, sorry, we re-reviewed your CT results and they are not concerning, the Radiologist re-read the CT scan and changed the diagnosis. So we finally got out of there. Giving 2 stars instead of 1 because the doctor was super. the processes I had to go thru to get seen is why I am rating as a 2. There may be other emergency centers close by, but we are not familiar with the.

I was here for a suicide attempt back in October. The staff was very inconsiderate. The place was…read moredirty. I was wheeled on a bed lined up against a wall in a hallway for a good amount of time before they put me in a room with a bunch of other patients. The staff was loudly laughing and joking the whole t8me I was there, no sense of self awareness. Nothing to do but lay down and sleep. I kept asking when the doctor would see me to evaluate me, and they said they thought he already had. They forgot about me. It made me realize that not even people who went to medical school care enough to be professional with their patients. When my mom visited me, the woman by my bedside (who worked there) said she doesn't recommend patients coming to Shands. This place made me wish my attempt had worked. Absolutely awful and heartbreaking experience. Do better. If I could give zero, I would.

DO NOT take anyone you actually want to LIVE to this shitshow of a "hospital". If we hadn't been…read morecamping out up there with my mother, she would be dead now. They scanned her med list... and then didn't give them to her, even when she asked. Forgot to send her GI consult. (The *reason* we went to the ER, and 12 hrs lost). Forgot to stop her bloodthinners (48 hours lost). We asked FOR FOUR DAYS for her breathing meds. They ignored us, even when we told them we wanted it documented. She couldn't breathe, and these idiots *tried to bully her* into surgery with racking, spasming coughs*. Had to push back surgery AGAIN. What should have taken 3 days was a *9 day* stay. THEN -after all this stuff that they knew they screwed up on- they tried to give her the general anesthesia *that her doctor said she could not have as it would kill her*. Oh, and when I wrote down all these concerns and asked to speak to everyone's boss, she avoided me for 5 hours, accused me of "harassment" when I waited outside her office because her shift was ending. She then brought security to my mother's room (to flex on me), and when my 81 year old mother told her, "Well, if you hadn't ghosted her, she wouldn't have had to come look for you," the "Boss" leaned down and yelled in my mother's face. Have pictures of how disgusting it was: filthy doors, blood and what I *hope* was chocolate cake smeared on the floors, a sewage leak from the 2nd floor over the coffee shop that I have reported *for two years running* and is still there (and they KNOW this because they have "cleaned" and painted over it), there was even a *pothole* in the floor with broken chunks of tile in it. Oh, and *they put someone with MRSA* in the room with my 81 yr old, immunocompromised mother. Take your chances on the street. This place is NOT where you should go to receive even the most basic of care. NEGATIVE 5 STARS!

Do not have your baby here. Especially if you are high risk…read more My birthing experience was a complete nightmare, and I beat myself up all the time about what myself and my daughter had to go through there. I should have gone to UF or even drove to Jacksonville.

This is a great place to be if your sick the hospital, medical building with all the special needs…read moreDoctors for everything that's wrong. Cancer center that save my daughter and keeps her cancer free. UF Gator town is awesome teaching and training Doctors to be the best in there fields!

I go to this medical Plaza often, same has Shands Hospital always 5 stars. It is unfortunate that I…read moremust rate the diabetes Depart one star. I am having issues with my sugars since December. Saw mt Dr. was added another insulin, to be seen in January, They cancled my appt in January. reason Dr, is sick, they resceduled for February 27th. I call care advocate filed a complaint then my appt was scheduled for February 9th. received call from nurse about my sugars , rescheduled for January 30. Recived call. My Appt is cancled. same reason Dr. is sick. Rescheduled for march 27th. really sill having issuses with high sugars. unreal. on added insulin with was surposed to be checked in January to see where we go from there.

This emergency room was great! We went right in and were taken care of right away! Definitely…read morerecommend this ER.

They need to not overbook their ER anymore. The wait times are horrendous!…read more Shands hospital supposedly has a great reputation, so based on that I took my Mother to the ER. Check-in and triage we quick and on point. We were asked to sit and wait. 4 1/2 hours later we were told that they just had too many people. We were waiting all that time for an ER room. To add insult to injury, the drew blood a second time, three hours after the first time -- no explanation.

My family had a good experience at this medical center in Gainesville, FL. My mom was part of their…read morenew blood cancer program, I believe she was their first patient going through it at this hospital. I was not there. My mom and dad were there and stayed in the hospital room for two weeks. Nurses and doctors taking care of them were very helpful, patient, supportive, and welcoming. Only complaint was the food. The chicken was uneatable, not even my dad would eat (He eats anything hahaha). But yes, the food was decent, just not the chicken. The staff did their best to accommodate to my mom and dad's food selections. Overall, my mom and dad were very pleased with the care provided by their team of doctors and nurses. Thank you for taking care of my parents!

I was Baker Acted and brought here after paramedics specifically told my husband and me that I…read morewould be taken to Vista, part of the Shands/UF Health network, not this hospital. I said clearly I did not want to come here because of what I had heard about it. I was brought here anyway, and my husband did not even find out where I was until he called Shands and was told I wasn't a patient there. Once I was admitted, I was ignored every time I asked for help. When I pressed the call button, it was consistently ignored, and the one time staff did respond, instead of helping me, I was injected with Haldol against my will and told I was trying to leave. That was not true. I was only trying to find someone to ask why my husband wasn't there yet, since we had been lied to about where I actually was. I never tried to leave the unit. I did not want to be given anything from this hospital in the first place, especially given the sterile equipment problems this facility has publicly dealt with in the past. The food was inedible the entire time I was there. I could not eat it. Based on my own medical records, I weighed just over 163 pounds going in and 158 pounds three days later when I left. I lost over 5 pounds in 3 days simply because I couldn't eat what was provided, and I have the records to prove it.I asked every single day to speak with someone from Patient Advocacy. No one ever came. This was one of the worst experiences of my life, at a moment when I needed real help and safety, not neglect and force. I will be filing formal complaints with state health regulators and the hospital's accrediting body about everything above. I would not recommend this facility to anyone in crisis. I will be reporting my complaints with the appropriate governing bodies.

They really need to address the pedestrian cross walks cars dont stop & they fly through the…read moreparking lot. I have been here a week with my husband who had Bypass surgery and have been hit almost 5 times. You dont see this happening on the uf collage campus either in stall stop signs at cross walks or big speed bumps or both so.eone is going to get hurt or killed trying to go to the garden to find a little peace. The doctors and staff are wonderful but the parking lot is very dangerious.

I've been in the ER since 8:30am. It is now 11:22 pm and I still have not been moved to a staging…read moreroom. We are waiting for a doctor? This is BS. My blood pressure can't take this. I'm told repeatedly that I will get moved to the back since 7pm.

How would Highly recommend going to Specialty Hospital in Gainesville, 5th floor of Shands the…read morenurses are amazing the staff is amazing, had a bad experience I went in for eye surgery and ended up on a trach and then a ventilator but they took so good care of me, the case managers r so sweet an caring Toni is awesome an so is amber, an then u have lisa, can't lose with them on ur side, so I'd say they are 10 out of 10. An on a plus side the food is not bad at all, so nowafter 30+days I've lost 60lbs an now home eating a lot of healthy foods

If at all possible, do not let your loved one stay here. My husband came in with a stage 1 bedsore…read moreand left there with a stage 4 bedsore. The staff would not follow doctor's orders and change his position every 2 hours. They left a (2 rubber gloves tied together) tourniquet tied on his arm after drawing blood, He woke up with his arm hurting. At least one of the nurses didn't wear gloves at all with putting meds in the his IV and giving him meds from the package to his mouth. They really don't care about the patient.

20 years zero medical care... all they do is lie. Im a disabled veteran and I get nothing after an…read morehonorable discharge and being struck by a mortar 18 months in Iraq I get zero help nothing.

We have had so many cancelled appointments because the provider is out of the office after the…read moreappointment has been made 3 months out or more. (i.e. audiology hearing test but the appointment for the hearing aids is three months out to only have to be rescheduled) Then to reschedule with another provider it is past the previous appointment. Seems like either you are short Doctors or you have a very poor process of scheduling. This has happened with Audiology and with Primary Care in the past 2 weeks.