I had the opportunity to speak with Carl directly while shopping for a new washer. He walked me…read morethrough the options and all the pricing and installation costs. I bought a Whirlpool washer and it was delivered and installed promptly. Carl thanked me personally and said the purchase supports the livelihood of his team and he considers them family. The process was great, the product is just what I need, and I could feel that I really mattered as a customer to this business. Highly recommend.

Prices are about 10% above big box in my experience. Also in my experience, you should be very…read morecareful. That is all I have to say.

This was actually kind of funny…read more Guy comes out (personality of a bag of hair), looks at our appliance and instantly gets on the phone for a guy at their office to walk him thru the repair. Had I know it was that east, I might have tried calling them and doing it myself! Charged over $500 and it quit working again in a week. Said we would need an entire overhaul of the appliance or be forced to buy a new one - big bucks! Called a repair service that specializes in our brand - they came out, identified the problem and fixed it within an hour. My advice: find a company that specializes in your brand of appliance. Had I stayed with them, it would have cost me between 2500 and 6000.

Not a review but to let anyone calling that the phone number listed is incorrect. 810 922-2109 is…read morecorrect. Someone turned the 0 and 1 around. Did call, talked to owner Shane and made him aware of the issue.

From the owner: Servicing All Makes & Models! Call Today And Get 10% Off.read more

Anthony came out to look at a washer that wasn't draining. He checked the pump and the board and…read moreit was the board. He told me the price to replace the board and then showed me other issues that were likely to come up with the machine. He said all things considered, he recommended a new machine. What an honest and well spoken gentleman! I highly recommend Anthony for any appliance repairs and will definitely call him in the future if needed.

Anthony was great to work with. His diagnostic charge and repair charges were reasonable. He…read morechecked out my oven right away after first calling him. He gave me two diagnostic charge options: One was half the cost of other appliance repair companies but only covered until the first issue was found. The other option was a full diagnostic (what other companies charge) to find out if there are any other issues. Because this was a newly purchased home, I went with the full diagnostic option. In my case, there were two issues wrong with my oven and the second issue the part is no longer available, so I'm glad I went with the full diagnostic charge. It is nice that Anthony gave me the two options. I'm thinking some bad reviews might be because customers chose the cheaper half-diagnostic priced option and that didn't work out with them.

Justin was superb at his job. He was personable, polite, had respect for our home. He acquired…read moreparts for our 15 year old Sears Kenmore (made by LG) refrigerator/freezer in short order. He also answered all our questions and his prices were very fair. Our issues were a bad bushing on one of the french-doors & a valve that failed for our freezer. We will be using Kearsley Appliance in the future. Prior experience with Kearsley is no longer applicable since it has changed hands. We are VERY GLAD we decided on Kearsley for this job.

i had used Kearsley appliance a few times. they were slow coming out to the house but they always…read morefixed the issue. however, this time disappointed me I have a washer that I needed fixed. they came out and looked at it. charged me $95 for a service fee. ordered a part and said it would be there next week. they came to my house to install the part. they told me they received the wrong part and would have to order the right part. I got a call the next day telling me they were going to return my service fee. I thought it was for my troubles. nope. they told me that they will no longer fix my washer. they do not want to deal with Samsung appliances anymore. I pleaded with them to come fix it. all I was told was the owner said no. I had been waiting almost 3 weeks for my washer to be fixed. they can fix it. they chose not to and screwed me over. this is a terrible way to treat a loyal customer. if the part was correct the first time I would have had my washer fixed. but someone messed up the order and I get screwed. most businesses would try to fix a mistake. Kearsley appliance turned their back on me. very unprofessional.

He hung up on me when I didn't know the model and again when I called him back with it. Look if…read moreyou don't want to work today that's fine but don't be rude.

Very disappointed! I usually do not call for repairs but my refrigerator stopped working and…read moremanufacture service was 3 weeks away. I called A1 and told him exactly what was going on. He came out same day , this was the only postive thing about the experience. They took the back off the fridge and told me exactly what I told them on the phone and asked for my paperwork for the warranty that they didn't honor (I was aware of) but it's 90 degrees out and I have no fridge. So they came to my house to do absolutely nothing but stand and talk about how he can send me someone to fix my problem for more than my refrigerator cost brand new. Not only was it a waste of my time he wouldn't shut up and leave my house after taking my money for doing absolutely nothing but telling me what I already told him when I called. Never again. Beware of this scam artist.

I talked to Amy this morning and to Alan later. My microwave issue was handled by noon…read more This is not the first time they have been fast and efficient. I've used them for many years, as have family members. I highly recommend them. They're local, reasonable, and trustworty What else could you want in a repair service?

I called the appliance repair company because my 2 year old washing machine was leaking, and had a…read morebad pump. They came same day, and we're clean, respectful and quick about diagnosing the issue. Once parts were in, they returned to install. The tech told me the new pump supplied by GE worked, but was noisy, and he was going to order and install another new one. But I could use the washer in the meantime, so it didn't bother me. I appreciated that they surely saved me another costly repair in a short time. They would not accept payment until the second replacement was installed. This place truly is First Class.