We rented unit 607 at Prince Resort and everything was great...the unit was clean and Carolina…read moreResorts was easy to deal with. We rented from Elliott Realty in the past and they were horrible so I was hesitant to use another realty company but would definitely use Carolina Resorts again in the future. The only reason I took a star off was because the unit itself is old and a little rundown. The furniture is very shabby and needs replaced to the point that I went to Walmart and bought some cheap throw blankets to cover the furniture with because it was a little gross. But the condition of the furnishings in the unit is my only complaint. If you plan to rent unit 607 at Prince Resort, they sell cheap throw blankets at Walmart for $2.50 a piece, FYI! But the bathrooms and kitchen were spotless and the unit seemed clean overall.

We have dealt with this rental agency several times and they have always been great to work with…read more They tried to help us find a place for us to stay for the week we wanted in June, we decided to return to their rental unit at Beach Cove Resort as we had enjoyed our stay at there before. We had rented 1511 at Beach Cove in the past and returned to the same condo. While the condo had had a few minor issues in the past this time it was really bad. The condo was not clean to the point when I went to check it make sure that we had not left anything in the room before we left I found old Cheezits under one of the beds. Not somewhere I would have thought to look when we checked in. My husband also said he found old pretzel bits in the living room. There was a tooth pick by one of the beds and a hair on the bath room floor as well. The condo has a serious mold issue. I have to take allergy meds every day and my chest and throat hurt most of the week. My husband had several severe sneezing attacks and a constant stopped up nose when we were in the room. I took pictures of the mold spots and stains on the wall and ceiling in the bedroom and showed it to the agent at Carolina Resorts and they said they would contact the owner. The room also had an unpleasant odor according to my husband and I could smell it from time to time so it had to be bad as I generally can't smell. 1511 is very dated and needs serious cleaning and updating. The last time we were there in Oct. 2012 I had made a comment about the wall paper sagging. This time I noticed that they had stapled it across the top in the bedroom - really tacky. While I recommend Carolina Resorts Realty and think they are a good agency to work with I am warning people not to rent 1511 until something has been done to improve it.

We rented a place off of ocean Blvd south in north myrtle beach. The place is called chateau manor…read more Thomas 21 century real estate was the agent that rented the apartment to us. We signed the temp lease and arrived this past Thursday. When we entered the place we were surprised how small and cramped the place was. The pictures on the website were very deceiving and appear to be photo-shopped into making the place larger than what it actually is. When we opened the bathroom door; there was a foul, rotten stench. It smelled as if a small animal had died and was left in the tub. After catching our breathes from the horrible smell we realized that the smell was from mold that had spored and was festering in the bathroom. When I went into the kitchen to turn on the lights, I immediately looked down as something had caught my eye. To my surprise a full adult size COCKROACH scurried by my foot. When we turned on the water in the sink; the smell of raw sewage almost knocked me off my feet. The very next day we went to Thomas's office to report the problem. The rather heavyset girl at the desk listened to our issues about the mold and COCKROACH problem. She put a smirk on her face and told us that because of the extensive rain they had over the past couple of days, the COCKROACHs tend to come inside to "dry off". She then assured us that they will send a person out to take care of the problem. We then left the office and went about our business for the day. When we returned that night and turned on the light, the Adult sized COCKROACH had invited all his friends over. They were all over the place. We knew that Thomas reality had sent someone over because the broken screen door we found was fixed, but the COCKROACH Problem was not even touched. We found in the contract that Thomas has conveniently taken no responsibility about any pest problem in their reality property and does not refund any money because of it. So if you don't mind a COCKROACH infestation in your rental when you arrive on your vacation, then use THOMAS reality. We will NEVER rent from them again. Lesson learned. And it still smells in the bathroom. Thanks THOMAS for making us feel welcome in your ghetto rental!

I'm an owner of a property I was trying to get someone to talk to about renting out my property,…read moreand I was switch from one person to another then to an automated service. Which was very Unprofessional not a place I would trust with my property if this how they deal with owners or potential renters.

Chrissy Weiss (and Joe) were an amazing team! They took the time to listen to what we were looking…read morefor and found us the perfect home. They were quick to respond with any questions we had and explained the process to it went smoothly. If you are in the market to buy or sell, you've come to the right place. I would highly recommend using Chrissy (and Joe), they will do all the homework for you and get you in your perfect home! You'll thank me later!

Ryan Korros and his team are amazing. They treated our little condo with the same effort and…read moreenlisted the same resources they would have for an expensive oceanfront house. I highly recommend this team.

HORRIBLE! HORRIBLE! Poor response time (if any at all), unaccountable, not helpful and will curtly…read morelet you know it not their job, allows trash to build up and will not have it picked up and disposed of properly (like furniture left out in the rain), will not fix drainage spouts, hires horrible landscapers, the landscaping that dies they threaten to raise the HOA dues to replace, doesn't have but one meeting a year, and so much more.. If you have a choice, don't hire them!

I live in a community The Farm at Brunswick, Carolina Shores, 28467…read moreJane Whieldon is the President. I have lived in this community for 11 years and she and her company are the most unprofessional company I have had to deal with. As a resident who wants to have D.R.Horton and Benchmark Management to the best of their ability maintain the value of my property. I have reported (Violations over and over to no avail). My advice to anyone who is looking for a Company to manage their property come to the Farm at Brunswick and the residents will be happy to ABSOLUTELY NOT RECOMMEND BENCHMARK MANAGEMENT COMPANY OR DR HORTON, Who have made promises to residents that they did not keep about maintaining our property value. A. Massa, the Farm at Brunswick

This is up date on the issue I had from labor day weekend last year…read more They never called me back or email me back after finding and acknowledged presents of bed bugs. Their picture perfect properties are not picture perfect and it could come with free upgrade such as bed bugs severely infested property but you would not get any assist or help. Rental agent name Ginny, please stop saying bed bug bite happense a lot and most people would not do anything?? I hope you and your family get several hundred bites and see how you will react!!! We had to get rid of ton of clothes and had to buy encapsulating covers for each bed sets and do not know how many times had to do the laundry. All of us had to seek for medical assist with severe itching. And guess what? you guys had air time with tv channel wcnc 36 to alert Charlotteans.

Horrible. They represent rental owners who misrepresent their properties. Online ours looked great…read more In reality, the unit was a dump. We were offered to be relocated within a few miles, but that did not work for us with family close by. Instead we were told we'd get some kind of refund, but surprise! The liars would never talk to us after our rental period. Unethical, lying thieves.

We rented a 2 bedroom condo from Tartan Management in Barefoot Resort and it was horrible. It…read morelooked nice in the pictures but it didn't have basic amenities when we arrived. The king bed was 2 twin beds stuck together. None of the sheets fit the beds. The beds were rock hard with only 1 flat pillow per bed. There were no curtains in the bedrooms, so they were very bright. Basically it was impossible to sleep in that condo, so it made our vacation horrible. In addition, tartan didn't provide dish soap, trash bags, or toilet paper. These are not things we usually have to take to a condo. There was barely any silverware and the stove only worked haphazardly. I guess they really didn't want us to cook, because there were no measuring spoons or cups either. I don't recommend renting anything from Tartan. You are better off with a priceline express deal!

We also have a condo in N. Myrtle Beach and have dealt with this company and their inadequate staff…read morefor more than 5 years. They charge us for repairs that were never done. They once billed us for "Hurricane Preparedness" $40 which was to remove our patio furniture to protect the windows, etc. Not a bad deal - if they had done it. We happened to be there that weekend and they never did this work! We have made repairs ourselves when at our condo and they bill us for the same repairs that their technicians claim they made. Make sure you are very diligent with their repairs. Make them send you pictures or do not authorize repairs of any kind without first being notified. We also have to fight to get the rental commissions due us. One check took 6 months to receive. When you live away from your property you have the right to believe that a company you are paying 30% commission to would be honest and care about your property, but this company does not. We are selling our condo very soon and will not be recommending Tartan Management to whomever the new owners are. Cindy H.

My family rented a lovely beach house through Cherry Grove Beach Vacations. On the morning of our…read morefirst day we awoke to the dining room ceiling soaking wet and dripping onto the floor, the table and chairs. We cleaned up the mess. Susie sent someone to "repair" the leak which was coming from the air conditioning unit. The repairman put some extra insulation in the ceiling to "help the leak" but said he would have come back the next day. After a family member stayed at the house all day waiting for the repair to be done, we still had a leaking ceiling. No dinner in the dining room...the next day's repair consisted of replacing the a/c filter. Two days out of our 7 day vacation someone had to sit at the house waiting on repairmen. Tonight we figured out the dishwasher doesn't work. Ok we can wash the dishes by hand...oh no we can't...there is no stopper and the sink is leaking underneath. Another call to Susie and a carpenter was sent to repair the sink and dishwasher. Susie seemed to have little concern for our situation, was not very helpful and verged on being rude.

This is our favorite place. Golf, swimming, fitness center, the Clubhouse, Tidewater Grill, tennis…read moreand a close drive to the beach. Gated, secure and the most amazing views.

We loved the location of our unit (Ocean Pointe A2), but the mattresses in all of the bedrooms were…read moreseriously worn out and uncomfortable. In addition, several of the mattress covers had disgusting stains. The dishwasher was broken and the dishes in the cabinet still had dried food on them as a result. Upon our arrival we had to wash mattress pads and dishes. The dishwasher was replaced the day before we left. This would be a great unit with some furniture upgrades and paint on exterior doors. Another concern that I have is the length of time it takes to have the security deposit returned following check out. With the concerns we had with our unit, I am not sure why I have to wait a full month to receive my $250 security deposit. That is entirely too long for them to hold a customer's money as I am sure the condo was assessed for damages upon check out. I was told the reason for the month-long wait was to ensure "people had not made long distance phone calls or charged up movies." I made the suggestion that in 2023, people do use cell phones and their own streaming services, so the policy seems outdated. THE BIGGEST ISSUE with Grand Strand Rental - Ten minutes after posting on another site a three-star review with the concerns mentioned above, I received perhaps the most unprofessional phone call from someone in management at Grand Strand Vacations. I was told that these issues were not reported, which is completely inaccurate! I have never been spoken to in such a rude manner. It was a COMPLETE LACK of professionalism. Do yourself a favor and look at their reviews on other sites as well. I would never use this rental company again!

Grand Strand Vacations, North Myrtle Beach, SC is stalling on returning security deposit. When the…read moreowner was questioned she got very angry, rude and could care less about customer satisfaction. They ask me for a review and the following is how I rated Ocean Pointe A2 in Cherry Grove on 6/24/23. I fully understand that things break, however the dishwasher being broken wasn't something that just happened, too many dishes placed back in the cabinets filthy. (A health hazard). It had been that way for a good while. Dirty (with blood) mattress pads should never happen if properly checked between renters, we had to wash 3 before making the beds. A 25 year old microwave with missing turn table tray is useless and should have been replaced when the parts were no longer available. If listed in equipment it should be in working order. The linoleum tile flooring was dirty and in bad need of a good cleaning, socks and bare feet got dirty from walking around on the floors after showering. All of the mattresses need replacing and weren't comfortable. The living room furniture was worn out also, you just sunk down in it and difficult to get out of. All the exterior doors were rusted, not a good first impression. I can over look a lot of this units cosmetic imperfections, however cleanliness and comfort are very important to renters. The dishwasher was replaced on Friday evening but too late to benefit us. The worst part is that none of these ratings are showing for future renters, they are covering up the true ratings and hiding issues. We will never rent from them ever again!