I made an appointment for cleaning under my Medicare advantage plan. By the time I was done…read morefulfilling their requirements my bill had reached $605 and I have been billed and paid $381. I feel like I was bait and switched. I have no confidence in their professional standards nor integrity.

Reason I did not go back they told me I needed over $5000/6000 of work.. had my sister in law who…read moreworks at a dentist in Ridgefield take a look at my X-rays and she told me she did not understand why they were telling me that. Her boss the dentist looked and he only saw one bad tooth that need to be taken out! Today saw a new dentist who got my records from this place, did their own exams & x-rays and told me all I needed was an extraction and 1 crown costing me after insurance maybe $300! This place just wants your money! So glad I didn't go back there and got 2nd & 3rd opinions! Just beware

this place is unclean, you m make an appointment and have to wait. is pointless. the dr don't know…read morewhat's going on. is all over the place.

I have been looking for a new dentist office since the one I once went to lost my trust, I started…read morein November 2024 and I explained to them that I haven't been to a Dentist in 3 years. My remaining teeth were beyond repair being broken and so on, I explained that I wanted to have them all removed and denture's put in The woman cleaning my teeth listened to me very well when I told her to becareful with the cleaning and she did just that. The dentist removed a few teeth then told me she will remove the rest after the holidays so I can enjoy it. Before I returned though South Main Dental called me to tell me that the Dentist actually left the practice, like literally left and never returned. I was upset because she was gentle with me, but another dentist came in and took over her isn't like the lady yes he pulled a few teeth out also but afterwards he didn't prescribe me ibuprofen and amoxicellin. I ended up with infected gums and thank goodness I had a little left of each to help me get through the pain I was dealing with. I just wish dentist offices had a policy to when teeth are pulled make sure the patient goes home with those two items.

The Carlone's treat you like family and are very efficient at what they do clinically. Dr. Chris…read moreand Dr. Mia are a 10 out of 10!!!!!

My dentist died earlier this year and his office sent my dental records to Carlone Family Dental…read more The first red flag for me was the inability to call and speak to someone in the office. Starting about five months ago, I called and, as instructed by the voicemail, left a message. I did this three times over a number of months and never received a return call. Finally on the fourth attempt I was able to get through. I made an appointment and was seen by Dr. Carlone's daughter, Mia. She was very friendly and pleasant. Unfortunately, she botched the simple re-cementing of the crown for which I was being seen. She did not remove the existing cement from inside the crown before re-attaching it; therefore, the tooth had a higher profile and caused a misalignment in my bite (all other top and bottom teeth in my mouth were unable to touch after she finished). She tried filing down both the crown and the tooth below it to remedy this issue without success. Then she told me the crowned tooth had likely "migrated" and the problem could go away over time. The (qualified) dentist I found immediately was taken aback by this treatment, as well as by the tooth migration excuse (not possible in three days, he said). And now, because he had to destroy the crown in order to restore my proper bite, I have an additional expense.

DO NOT GO HERE. They are the most disrespectful office I have ever had to deal with it, when it…read morecomes to medical professionals!! The front staff is nothing but rude and condescending, whether you are there for an appointment, scheduling an appointment, or calling for any other reason. After contacting the office, the receptionist got an attitude and hung up on me because they were calling the wrong phone number for a patient. The billing department is even worse. Apparently a code was changed with our insurance, which we were unaware of, yet when I called the office to discuss it, I should have apparently knew this and called them much sooner, extremely rude behavior by everyone other than the hygienist. I told the office to listen the recorded phone calls so they could properly train their staff on how to treat patients.

Companionate, wonderful, gentle dental office!!!! Highly recommend this team of professionals!read more

Best care ever. Dr's are great and truly care about you. And Nicole is the best. Still have more…read morework to be done and looking forward to the final product. Thank you all, again

Been going here for years love how they make you feel comfortable and take you in right away. Wish…read morethey were open Sundays as well to fit in people busy schedules.

Fear no more!!! Its been a few years now and I'm so lucky to have found Dr. B!! I LOVE my dentist!…read more(When and where do you ever hear that) He is the most compassionate and proffesional dentist I have ever met! Not to mention top of the line dental work! Fast, efficient and always always makes sure that you are 100% satisfied. ( if it isn't good enough for you, it wouldn't be for him) talk about a dentist that truly has a passion for dentistry and truly cares about how the patient feels! Please don't leave me! Let's not forget about Lorraine!!! She is amazing! Always making sure its convenient for the patient no matter what it might be! The two of them make you look forward to going to the dentist! (Now that's rare) dont think twice about calling anywhere else for your dental needs! A hidden gem that I'm willing to drive an hour away if needed!

Dr. Ko is one of the worst dentists I've encountered. Documented evidence of malpractice to my…read moremother. Confirmed by a top dentist in CT. He and his wife or receipenist won't even allow me there for a cleaning because of my name. Scams and gets his bad reviews deleted. Avoid at all costs. Apparently shifty and moves from Farmington Dental Arts on North Main St to a worse location.

Had a root canal done here and if I ever need another one I will definitely come here again. They…read moremade sure I was comfortable even put a rolled up towel under my neck! I had no pain at all from procedure just felt pressure. They show X-rays before and after procedure.. which is great . I absolutely loved Dr. Kim Do she explained everything and I felt very much at ease with her. Overall I felt like I was in very good care and this is where I'll go for any future root canals and I will ask for her again!

Never thought I'd be giving a favorable review for a root canal on yelp but alas here we are. Staff…read morewas great and accommodated me quickly. They took time to explain the procedure when I asked and were nice about it. Plus it didn't hurt nearly as bad as I was expecting.

Thank you so much to this incredible team for great dental work! The staff was helpful- I went in…read morefor a tough producure- wisdom teeth taken out They were helpful welcoming and made me feel comfortable. Everything was a breeze. The follow up reminders were excellent to keep me on time and ready highly recommend

They are rude .I had confirmed my son's appointment and mine. And they turn red around and said…read morethat I didn't confirm my son's appointment when they send me a text that said for 2. People . And I did they cancelled.my sons appointment. Because I did not get the phone call. I had to give my appointment to my child . And now I am in pain. This is ridiculous. If I could give a zero start I would