Made an appointment for my husband for Friday May 8th 2026. We did not even get to keep the…read moreappointment. The office assistant and the supervisor wanted me to fill out my husband's information on their website before the appointment and I told them that I was having trouble filling out the information because I am a senior. Their response was that, I needed to fill out the forms before the appointment. They made me cancel the appointment. Very rude and not helpful staff. The reason I made the appointment was because they have good reviews but they fooled me because the reviews that I read were old( 11 months ago, the most recent one). I do not know what changed but I definitely do not recommend this office to any seniors not familiar with filling out forms online

I have been with Wisteria Dental for a few years now, I have multiple autoimmune diseases which…read morecause a variety of issues. I was able to get in on Monday (same day I called)THANK you Ashley and saw Dr. Le for a cavity. To say she was kind is an understatement! I am extremely fearful and my autoimmune diseases cause extreme sensitivity with extreme flare ups, Dr. Le was VERY understanding and attentive during my procedure, asking continually if I was OK and did I need to take a break ( highly unusual in most cases). I also received a follow up call the next day just to make sure I was OK FROM her!!! If you are looking for a dentist I can't say enough nice things from all of the staff!

Let me start by saying that I am not a fan of the dentist. It's been a source of anxiety and…read morestress. Summit Family Dental's care and professionalism put me at ease. They understand that some of us have dental anxiety, and they work with you to help you feel calm and supported. Dr Thompson's work is stellar, the dental hygienists, dental assistants, and office staff are great! Five stars!

Welcome back from Mars if you haven't heard about Summit Family Dental! Mine is only the latest in…read morea long string of well-deserved 5-star reviews for this fantastically friendly little dental practice off Pat D'Arco Hwy in Rio Rancho. There aren't enough superlatives in my vocabulary to do the place justice, so I'll just share my experience. I first stopped in because I was new in town and was in desperate need of a repair. My wife and I had just relocated from many states away, and the rigors of four days' worth of road food had taken a toll on my partial. Two teeth had fallen out, and the drugstore repair kits I bought only worked until I actually had to eat something, at which point I nearly ate my own teeth. Dr. Thompson examined my extensively reconstructed mouth, took copious x-rays and mental notes, and two days later I had my partial back. It looked brand new, except it was *stronger* than before. And the bill was negigible! I couldn't believe it. It helps to have good insurance, but I was stunned by the low cost and the extremely high level of care at Summit Family Dental. My wife and I immediately signed up as new patients. We've been back several times since, and we're always pleasantly surprised by how little we have to pay out of pocket. But it isn't about the money, it's about the quality of care, and the calibre of people who provide that care. Jocelyn is a miracle worker when it comes to navigating the often confusing business of insurance and billing, and Dr. Thompson is kind and patient, the quintessential professional. That level of of professionalism is reflected throughout the entire staff. Summit Family Dental is a warm, welcoming place with a comfy waiting room, a squeaky-clean bathroom, and an excellent selection of Kuerig coffees at the coffee station. But it's the people who make it the special place that it is. Giant kudos to Dr. Thompson, and Jocelyn, and the rest of the crew!

Desert Ridge Dental is simply wonderful. I have gum issues and require more frequent cleanings and…read morecare. So, for the most part, my interactions revolve around dental hygienist visits/cleanings. Most of my dentist visits with the Dentist are super quick and basic. Over the years, I have felt like it can be very challenging to locate a great dental hygienist. Don't get me wrong, the reception staff are wonderful, and the Dentists are top notch, but what keeps me coming back is my hygienist. If your story is the same, boy have I got good news for you. Dillon is simply outstanding. I actually prefer him to most of my family members. He is thorough, gentle, and also has a smile on his face. I literally drive 30 mins just for their services, they are just plain excellent.

I've been a customer of Desert Ridge Dental for almost 2 years now I am very satisfied with the…read moreexquisite dental care that I received there. I would like to call special attention to my dental hygienist Jolene. We have developed a fantastic plan to get me all the dental care I really need. I'm almost 60 years old and want to keep my teeth for the rest of my life, thank you Desert Ridge Dental be well.

The staff and Dentists here don't treat disabled people well. Last time I was escorted out in an…read moreambulance because of my medical condition and today they kept me on hold for several minutes and then when I could not sit still due to my illness, they said they can't make another appointment because I "missed my last 3" and that's policy. I guess as long as you are a healthy bodied adult, this office might be ok.

My experience was pretty good here. It was about 8 years since my last dental visit, and I know I…read morehad some gum recession. They got me scheduled for a cleaning, and we split them up into two visits. They handled all the insurance stuff, which is great. My first visit with Dr. Wong was great, maybe some white coat syndrome for my vitals, but otherwise it was good. She was kind and knowledgeable. Also, congrats on the upcoming newborn. My second visit was my first cleaning with AJ. I thought he was perfect, kind, and awesome. I almost asked for him again specifically; he made me feel comfortable. My third visit was with Andrea, who is pretty freaking cool. We talked about kids, New Mexico, and other things. I really liked her demeanor and professionalism. I'm pretty happy I went here and started to get my teeth back in good health. I do have two more visits, and if they go sideways, I will update my review. However, I do not anticipate this happening.

Cowden sold his business and it is now a small (4) chain dental business called Summit Family…read moreDental. They have the same phone, location, and the former website links to their new site. I called the other day and made an appointment and was called back a couple days later to say they wouldn't take my insurance but they would be happy to accept full payment. No thanks.... I even made a point of asking when I made the appointment if they took the same insurance and they said they did.

Dr Cowden and his staff are the best! They go above and beyond most dental offices we have been to…read more From the Good Morning greetings all smiles and sunshine to the explanation of procedures they are a thorough staff! ! Keep up the good work!!

I waited for my new dental visit at another office before I posted this review…read more In my opinion there is something shady about RRMD. Here are three reasons why. 1. The dental hygienist at RRMD diagnosed me with periodontal disease and said I would need "extra treatment" my insurance paid $160 and I paid $40 out-of-pocket for the "extra treatment" ** The hygienist at my new dentist said "It's a good thing you came in because your teeth really need to be cleaned" She did NOT diagnose me with periodontal disease. I never mentioned that my teeth had been cleaned at RRMD on April 7th. I guess the "extra treatment" wasn't effective. 2. Dr. Leeper refused to take off the bone graft replacement from my estimate. I was told by front desk staff that Dr. Leeper told her "it doesn't look like the same kind of bone graft that we use" and that they would have to wait until they "got in there" to see if it needed replaced. That's when I canceled my surgery. On the estimate they gave me, the bone graft replacement was $5,624.00!!! ** I asked my new dentist if bone grafts ever needed to be replaced. She said "Nope, the metal post can be drilled into any bone graft" 3. In my opinion, the front desk staff needs to be trained better on insurance and billing. My husband called RRMD regarding our refund because nobody from the office had reached out to us after several weeks. The front desk person told him that the refund was almost $200 less than our estimate from our EOB's. My husband had to physically go down to the office and go through our EOB's with the office manager. The office manager had to explain to the front desk person what she had missed. It was found in our favor and we were refunded the correct amount. I truly believe that if we hadn't been paying attention, we would not have received our full refund. 4. Lack of communication. Every email, message on my chart/smile generation and every phone message I left was unanswered. I was the one who had to reach out to them. Nobody ever communicated back. If you do choose to go to this office, my advice would be... If something doesn't seem right, get a second opinion. Know your insurance benefits. Get a detailed receipt and compare it to your EOB's.

Booked an appointment on line for my son for a cleaning only (no exam). The site allows you to do…read morethis. Currently we have no insurance but was willing to pay out of pocket. Once at the dentist they performed an exam only and then told me that if I did not agree to set up an installment plan to pay for over $2,000.00 of work they say he needed, they could not / would not perform the cleaning. I was told that the dentist was legally required to do exams first. After researching this I discovered that there is currently no statute or law in New Mexico that requires this. I was charged $63 for a service I did not request and we left without my son having his teeth cleaned. Something very underhanded about this practice. Either this is just the way they operate to increase revenue or the front desk staff needs to be educated about what the state of NM REQUIRES of dentists as it relates to exams. I would suggest that these folks be avoided as there are lots of other options out there.

I came in today for my regular cleaning and had the pleasure of having Tracy as my hygienist. She…read morewas absolutely amazing! She was friendly, thorough, and did an excellent job cleaning my teeth. I always have a positive experience at your office, but today's visit truly stood out and was even better than usual. Tracy made such a great impression, and I will definitely be requesting her for future appointments. Thank you for such wonderful care!

Dr.Nycamp is a very good dentist. However, after an extraction, a large sliver of my tooth worked…read moreit's way out of my gum. Painful. I wondered why he wouldn't take a follow up xray to be sure it was a complete extraction. The office staff lied to me about my insurance coverage of a very involved procedure. I have proof. They lied to my brother about his insurance coverage for 2 different procedures. Check with your own insurance company BEFORE you have any work done at Sundance. Don't make the mistake we made in trusting their estimates. Also, they violate HIPPA.

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

I am giving this location one star solely because the clinical staff who took care of my teeth and…read morethe initial phone receptionist were polite and kind. Otherwise, they deserve zero stars for their completely unprofessional front desk behavior and terrible management. I took a half-day off work for a 3:30 PM appointment. While I was already frustrated by being charged at every consecutive visit, I asked the front desk staff member, Cole, for a clear explanation of the billing. He gave me a completely cold reception. While we were trying to resolve a payment issue due to an expired card, I called their office line to find an alternative way to pay. While explaining to the phone representative that the front desk wasn't explaining the charges clearly, Cole interrupted and defensively snapped that he had already explained it. It was incredibly rude and unprofessional. While we both may have been having a stressful day, his customer service was completely unacceptable. Hoping to resolve the situation, I tried to schedule an appointment with the manager last Thursday to explain what happened. I was promised a callback from management that never came. Instead, when I arrived for my scheduled appointment the following week, I was told they had canceled my appointment and would no longer service me. While I respect that businesses have their own policies and I have no desire to return, their complete lack of communication and failure to address a customer service issue is deeply disappointing. My advice to anyone visiting this clinic: If you are having a stressful day, need billing clarity, or simply have questions about where your money is going--do not ask. If you question them or ask too many questions, expect to be dropped as a patient

The best!!! - Moved from one dentist to DDS Fife and was impressed with significant details focused…read moreon dental issues that concerned me. I am happy I did. Also, the staff is outstanding and kind.

I found Dr Fife to be very knowledgeable and personable. His evaluation was very thorough. He was…read morevery clear with his charges. His office staff was very nice and very efficient. I would definitely use him again for dental care.

I cannot say enough good things about High Country Dental! Dr. King is amazing, thorough,…read moreprofessional, and extremely nice! I talked to her about getting two dental Implants. After looking at my panoramic x-rays (Which were at no cost to me or my insurance) She decided that it would be better to refer me to a surgeon, due to my narrow gums. I respect her decision. It proves to me that she cares about me as a patient and wanting my procedure done perfectly. We also came up with a game plan together to replace two crowns that have worn out over time .My dental hygienist, Danette(sp?) was very thorough and gentle at cleaning my teeth. This office is beautiful, elegant, and relaxing. Every single person in this office is extremely nice and welcoming. I highly recommend High Country Dental!!!

High Country Dental was amazing! They took me in for emergency care same day and was all hands on…read moredeck, they were very attentive and caring and understanding of my situation. Made me feel comfortable and I can't thank them enough! Marisol King was amazing and she had another woman helping I can't remember her name but both amazing individuals!